Technical Services Job Vacancies in Gurgaon

We are seeking an experienced Bike Mechanic to join our team in Gurgaon, India. The ideal candidate will have a strong background in bike mechanics, with particular expertise in electric work, engine repair, and service advisory. In this full-time role, the Bike Mechanic will be responsible for diagnosing and repairing various bike issues, providing maintenance services, and advising customers on bike care. Daily tasks will include performing electrical repairs, conducting engine diagnostics, and ensuring timely service delivery. The candidate should have solid workshop knowledge to manage repair tasks efficiently.Candidates must possess excellent practical skills and a genuine passion for motorcycles. The ideal applicant should be a male with at least 10 years of relevant experience and have completed at least the 10th grade education. Strong problem-solving abilities, attention to detail, and good communication skills are essential for interacting with customers. A valid driving license is required for this role, and the candidate should be physically fit to handle the demands of the job.This position requires working in the office environment with regular access to tools and equipment necessary for bike repairs. If you are a dedicated mechanic looking to contribute to a dynamic team, we invite you to apply.

* Coordinate with operators at various project sites for daily updates and issue resolution* Communicate with clients regarding service updates, concerns, or technical queries* Track and ensure timely completion of tasks related to service and maintenance* Document reports, follow-ups, and feedback received from clients and site teams* Maintain internal project records and service logs.* Receive and resolve customers', or clients' complaints.* Schedule service appointments, installations, and follow-up visits, coordinating with fields technicians and customer availability.* Represent the company in a professional and positive manner.* Maintain accurate records of customer interactions, service history, and system installations in Service Titan.

Job descriptionWe are hiring Service Engineers responsible for installation, servicing, and troubleshooting of systems.Installation and servicing of equipmentTroubleshooting and maintenanceProvide on-site technical supportEnsure customer satisfactionRequired Candidate profileRequirements Technical qualification (Diploma/Engineering) Strong troubleshooting skills Willingness to travelThanks & Regards,Satish Kohli AM- HRTalent Acquisition Department

- Handle incoming customer inquiries via phone, email, and web chat: The customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.- Provide technical assistance and troubleshoot issues: The role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.- Maintain a positive and professional attitude: Customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.- Follow up with customers to ensure satisfaction: It is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.Skills and Expectations:- Strong communication skills: The customer associate must have excellent verbal and written communication skills to effectively interact with customers.- Problem-solving ability: A strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.- Ability to work in a fast-paced environment: The role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.- Team player: The customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

Board Level Repairs of Panel PC's , Single Board Computers ( SBC's) & Network Switches used for Military applications

Install and commission UPS systems and batteries.Perform preventive and corrective maintenance.Diagnose and repair electrical/electronic faults.Provide technical support and service reports.Follow safety and quality standards.

We are looking for 2 Service Coordinator Posts in Gurgaon, Job Summary: The Service Coordinator is responsible for organizing and overseeing service activities related to commercial kitchen equipment, ensuring timely dispatch of technicians, effective customer communication, and accurate documentation. This role plays a critical part in delivering excellent service and maintaining operational efficiency within the service department. Key Responsibilities: Service Scheduling and Required Educational Qualification is : B.Tech

Schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services.Coordinate with clients to confirm service appointments, access requirements, and system availability.Maintain accurate records of service calls, technician schedules, and customer interactions in the system (e.g., ERP or CRM).Track open service tickets and follow up to ensure timely resolution.Support the preparation of service reports, quotations, and invoices.Liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs.Monitor compliance with fire safety standards (e.g., NFPA, local codes) during service execution.Handle customer complaints or escalations professionally and promptly.Generate daily, weekly, and monthly service performance reports for management.Coordinate with internal teams (sales, engineering, operations) for seamless servicedelivery.

We have vacant of 30 Technical Support Executive Jobs in Gurgaon, Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Technical Customer Support, Networking, Computer Networking, Information Technology, Hardware Networking, Network Security, Desktop Support, Troubleshooting Skills, Network Troubleshooting, Technical Services, Laptop Support, Hardware Support, Hardware Troubleshooting, Software Support etc.

What youll be doing: Architecting and delivering mid to large scale Enterprise Applications on Microsoft Platform. Recommending and participating in activities related to the design, development and maintenance of the Enterprise Application Architecture. Delivering projects on time with quality. Provide technical leadership regarding technology or project to customers and team members Shares best practices, lessons learned and constantly updates the technical system architecture requirements based on changing technologies and knowledge related to recent, current and up-coming vendor products and solutions. Participate in technical forums and discussion within the team and with clients. Guides and mentors team in terms of technical solutioning. Release preparation (booking deployments, Change Advisory Board, Version setup and coordination etc.) Lead, facilitate and encourage code reviews and peer programming look for areas of opportunity for team members and identify ways to help them improve Adopt and adhere to Standard Development Practices like Continuous Integration, Static Code Analysis, Unit Testing and Versioning. Continuously evaluate and drive measurable improvements to processes, platforms, tools, and related technologies; provide necessary trainings to communicate changes and measure Create an environment that promotes collaborative learning and collective ownership of responsibilities. Collaborates with cross-functional teams to ensure timely delivery of projects. Coordinates project resources across multiple locations and time zones.What youll bring to the team: You have 12+ years of experience in Strong design & coding experience in Dot net framework using design patterns & OOPs concepts. You have practical knowledge & good understanding of cross technology and functional domains, programming concepts and logical approach for problem solving.You hold rich experience on web development technologies including ASP.NET, MVC5, JavaScript, jQuery, HTML5, AJAX, XML and CSS. You have experience in web application Architecture and Development with hands on expertise in delivering solutions, customizing C#, ASP.Net applications using development tools like Visual Studio 2010/2012. You have the exposure to emerging Web Technologies like Node.js, AngularJS, Project Polymer and IOT, and ability to make recommendations suitable for the current and future needs. You have solid Knowledge of OOPS concepts, OOAD, with .Net Framework 4.0/4.5 or above and Web/Window Services. You have experience in RDBMS like SQL Server 2008/above & database programming skills including creating stored procedures, views using PL/SQL. You have knowledge of third-party tools like Nunit, NCover, Cruise Control, FxCop. You have knowledge of Design Patterns, UML, TDD/BDD and best software development practices You have knowledge and experience with Microsoft .Net technologies like WCF, WWF, WPF, LINQ You have knowledge and/or experience in other Microsoft technologies such as CRM and SQL Server technologies SSRS, SSIS, SSAS You have experience with agile development methodologies including Kanban and Scrum You have experience with source control management systems and continuous integration/deployment environments like TFS, SVN etc.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

To go for after sales service of steam boilers and RO plants .

Sourcing & Supply Chain Localization :- Identifies, manages and develops suppliers for categories ensuring all supply related risks are mitigated Manages sourcing of multiple categories for India and its affiliate organizations Develops category intelligence via detailed reporting and analysis Leverage on Group knowledge for market analysis and risks mitigation plans:-Strategic Supplier Relationship Management :-End to end sourcing process for all categories with identified suppliers starting with supplier prequalification/registration, RFP preparation, tendering, preparing comparative statements, bid clarification management, coordinating technical evaluation, supporting negotiation, finalizing commercial evaluation and issuing recommendation to award.. Managing relationship with suppliers to ensure long term commitment for requirements Maintaining a strong supplier database for all categories and periodic modifications Identifying new suppliers to support vision on sustainability and innovationContracts Negotiation and Sourcing Processes :- Undertakes and supports complex negotiations with suppliers and ensures value creation and cost saving targets are met Manages establishment of Agreements (One-time, Longterm, Framework and any other type) Develops country specific Contractual Forms and periodically updates in coordination with Group departmentsSourcing Planning and Reporting Processes :- Ensures increased Contract Coverage and reduced Requisition to Order turnaround timeRegulatory, Board and Shareholder Compliance Processes :- Securing Group individual and STC ( UAE Sourcing and Tendering Committee) approvals wherever applicable at each relevant stage of procurement above a certain threshold, by making required presentations/reports Reporting to various internal and Board committees on sourcing matters, as and when required

Customer Support Representative English & Hindi Location:Gurugram,Hr team (whatsapp only)92590695998307434130### About the Role We are looking for a Customer Support Representative who is fluent in English and Hindi to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### Key Responsibilities Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a fast-paced BPO environment, adhering to service level agreements (SLAs) ### Required Skills & Qualifications Fluency in English and Hindi (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### Perks & Benefits Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses

MAKING OFFERS, REPAIR AND MAINTENANCE OF DISPENSING SYSTEMS, INSTALLATION AND TRAINING

*HIRING FOR CUSTOMER SUPPORT ASSOCIATE WORK FROM OFFICE* *Skillset:* Excellent comms in English *Qualification:* Graduate *Interview rounds:*HR Round, Ops Round, Client Round *Salary:* 26K CTC to 29K CTC *Experience:* Experienced in Tech support/customer support at least 6 months *Working days:* 5 days working 1 Weekly off - Rotational *Cab:* Both side cabs *Location:* Gurgaon *WhatsApp your cv on 9421758768

Monitor and respond to customer inquiries and feedback promptly.Coordinate with sales, and marketing and customer service teams to ensure seamless customer communication.

As a Customer Associate, you will be responsible for providing excellent customer service through various channels, such as phone calls or emails. Your key responsibilities include maintaining positive customer relationships, resolving customer issues promptly and efficiently, and promoting products or services. You will need to have strong interpersonal skills, the ability to work in an international call center environment, and a good understanding of customer support practices. A graduate degree is required for this full-time position, and previous experience in customer care or service marketing is a plus. Working from home, you will need to be self-motivated, organized, and able to effectively communicate with customers and team members.

We are seeking a dedicated Service Manager to oversee and improve our service operations in Gurgaon, India. The ideal candidate will ensure customer satisfaction while managing a team effectively and efficiently. This role requires strong leadership and problem-solving skills in a full-time, office-based environment.Key Responsibilities:1. Team Management: Lead and motivate a team of service staff to deliver exceptional customer service, providing training and support to enhance their skills.2. Service Delivery: Monitor the service delivery process to ensure all interactions meet company standards and customer expectations.3. Customer Engagement: Act as a primary point of contact for customer inquiries and complaints, resolving issues promptly and maintaining strong relationships.4. Performance Analysis: Analyze service performance metrics to identify areas for improvement and implement strategies to enhance service quality and efficiency.5. Operational Coordination: Collaborate with other departments to streamline operations, ensuring that service objectives align with overall business goals.Required Skills and Expectations:The ideal candidate will have a bachelor

Client InteractionLead ManagementData analysis and reportingTraining and support