Technical Services Job Vacancies in Gurgaon

Job descriptionWe are hiring Service Engineers responsible for installation, servicing, and troubleshooting of systems.Installation and servicing of equipmentTroubleshooting and maintenanceProvide on-site technical supportEnsure customer satisfactionRequired Candidate profileRequirements Technical qualification (Diploma/Engineering) Strong troubleshooting skills Willingness to travelThanks & Regards,Satish Kohli AM- HRTalent Acquisition Department

Board Level Repairs of Panel PC's , Single Board Computers ( SBC's) & Network Switches used for Military applications

Install and commission UPS systems and batteries.Perform preventive and corrective maintenance.Diagnose and repair electrical/electronic faults.Provide technical support and service reports.Follow safety and quality standards.

We are looking for 2 Service Coordinator Posts in Gurgaon, Job Summary: The Service Coordinator is responsible for organizing and overseeing service activities related to commercial kitchen equipment, ensuring timely dispatch of technicians, effective customer communication, and accurate documentation. This role plays a critical part in delivering excellent service and maintaining operational efficiency within the service department. Key Responsibilities: Service Scheduling and Required Educational Qualification is : B.Tech

Schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services.Coordinate with clients to confirm service appointments, access requirements, and system availability.Maintain accurate records of service calls, technician schedules, and customer interactions in the system (e.g., ERP or CRM).Track open service tickets and follow up to ensure timely resolution.Support the preparation of service reports, quotations, and invoices.Liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs.Monitor compliance with fire safety standards (e.g., NFPA, local codes) during service execution.Handle customer complaints or escalations professionally and promptly.Generate daily, weekly, and monthly service performance reports for management.Coordinate with internal teams (sales, engineering, operations) for seamless servicedelivery.

We have vacant of 30 Technical Support Executive Jobs in Gurgaon, Noida, Experience Required : 1 Year Educational Qualification : Higher Secondary, Other Bachelor Degree Skill Technical Customer Support, Networking, Computer Networking, Information Technology, Hardware Networking, Network Security, Desktop Support, Troubleshooting Skills, Network Troubleshooting, Technical Services, Laptop Support, Hardware Support, Hardware Troubleshooting, Software Support etc.

What youll be doing: Architecting and delivering mid to large scale Enterprise Applications on Microsoft Platform. Recommending and participating in activities related to the design, development and maintenance of the Enterprise Application Architecture. Delivering projects on time with quality. Provide technical leadership regarding technology or project to customers and team members Shares best practices, lessons learned and constantly updates the technical system architecture requirements based on changing technologies and knowledge related to recent, current and up-coming vendor products and solutions. Participate in technical forums and discussion within the team and with clients. Guides and mentors team in terms of technical solutioning. Release preparation (booking deployments, Change Advisory Board, Version setup and coordination etc.) Lead, facilitate and encourage code reviews and peer programming look for areas of opportunity for team members and identify ways to help them improve Adopt and adhere to Standard Development Practices like Continuous Integration, Static Code Analysis, Unit Testing and Versioning. Continuously evaluate and drive measurable improvements to processes, platforms, tools, and related technologies; provide necessary trainings to communicate changes and measure Create an environment that promotes collaborative learning and collective ownership of responsibilities. Collaborates with cross-functional teams to ensure timely delivery of projects. Coordinates project resources across multiple locations and time zones.What youll bring to the team: You have 12+ years of experience in Strong design & coding experience in Dot net framework using design patterns & OOPs concepts. You have practical knowledge & good understanding of cross technology and functional domains, programming concepts and logical approach for problem solving.You hold rich experience on web development technologies including ASP.NET, MVC5, JavaScript, jQuery, HTML5, AJAX, XML and CSS. You have experience in web application Architecture and Development with hands on expertise in delivering solutions, customizing C#, ASP.Net applications using development tools like Visual Studio 2010/2012. You have the exposure to emerging Web Technologies like Node.js, AngularJS, Project Polymer and IOT, and ability to make recommendations suitable for the current and future needs. You have solid Knowledge of OOPS concepts, OOAD, with .Net Framework 4.0/4.5 or above and Web/Window Services. You have experience in RDBMS like SQL Server 2008/above & database programming skills including creating stored procedures, views using PL/SQL. You have knowledge of third-party tools like Nunit, NCover, Cruise Control, FxCop. You have knowledge of Design Patterns, UML, TDD/BDD and best software development practices You have knowledge and experience with Microsoft .Net technologies like WCF, WWF, WPF, LINQ You have knowledge and/or experience in other Microsoft technologies such as CRM and SQL Server technologies SSRS, SSIS, SSAS You have experience with agile development methodologies including Kanban and Scrum You have experience with source control management systems and continuous integration/deployment environments like TFS, SVN etc.

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

To go for after sales service of steam boilers and RO plants .

Sourcing & Supply Chain Localization :- Identifies, manages and develops suppliers for categories ensuring all supply related risks are mitigated Manages sourcing of multiple categories for India and its affiliate organizations Develops category intelligence via detailed reporting and analysis Leverage on Group knowledge for market analysis and risks mitigation plans:-Strategic Supplier Relationship Management :-End to end sourcing process for all categories with identified suppliers starting with supplier prequalification/registration, RFP preparation, tendering, preparing comparative statements, bid clarification management, coordinating technical evaluation, supporting negotiation, finalizing commercial evaluation and issuing recommendation to award.. Managing relationship with suppliers to ensure long term commitment for requirements Maintaining a strong supplier database for all categories and periodic modifications Identifying new suppliers to support vision on sustainability and innovationContracts Negotiation and Sourcing Processes :- Undertakes and supports complex negotiations with suppliers and ensures value creation and cost saving targets are met Manages establishment of Agreements (One-time, Longterm, Framework and any other type) Develops country specific Contractual Forms and periodically updates in coordination with Group departmentsSourcing Planning and Reporting Processes :- Ensures increased Contract Coverage and reduced Requisition to Order turnaround timeRegulatory, Board and Shareholder Compliance Processes :- Securing Group individual and STC ( UAE Sourcing and Tendering Committee) approvals wherever applicable at each relevant stage of procurement above a certain threshold, by making required presentations/reports Reporting to various internal and Board committees on sourcing matters, as and when required

Customer Support Representative English & Hindi** Location:Gurugram,Hr team (whatsapp only)92590695998307434130### **About the Role** We are looking for a **Customer Support Representative** who is fluent in **English and Hindi** to handle customer queries, provide resolutions, and ensure a seamless support experience. This role requires excellent communication skills, problem-solving abilities, and a customer-first approach. ### **Key Responsibilities** Handle inbound and outbound customer inquiries via phone, email, and chat Provide accurate information and resolve customer issues efficiently Assist customers with bookings, cancellations, refunds, and policy clarifications Maintain records of interactions and follow up on unresolved issues Escalate complex issues to the appropriate team for resolution Ensure a high level of customer satisfaction through effective communication Work in a **fast-paced BPO environment**, adhering to service level agreements (SLAs) ### **Required Skills & Qualifications** Fluency in **English and Hindi** (spoken and written) 0-2 years of customer service experience (BPO or travel industry preferred) Strong problem-solving skills and ability to multitask Ability to handle irate customers with patience and professionalism Comfortable working in rotational shifts, including weekends and holidays Basic computer skills and familiarity with CRM tools ### **Perks & Benefits** Competitive salary with performance-based incentives Health and wellness benefits Training and career growth opportunities Friendly and dynamic

Teleperformance Gurgaon & JaipurCompany: TeleperformanceDesignation: Customer Support Executive (CSE) / Technical Support Executive (TSE)No. of Openings: 100Location: Jaipur, Gurgaon (Work from Office)Salary: 27,000 - 35,000 CTC per month (based on interview) + Attractive performance-based incentivesJaipur Location Perk: 15 days hotel accommodation for outstation candidatesMode of Interview: VirtualHR RoundOperations RoundRequirements:Education: Undergraduate/GraduateExperience: Freshers and Experienced candidates can applyJaipur: Open to candidates from anywhere in India who can relocate immediately after selectionGurgaon: Local candidates preferredSkills:Excellent communication skills in EnglishStrong technical mindsetNo grammatical errors or MTI (Mother Tongue Influence)Good thought process and command over tenses

MAKING OFFERS, REPAIR AND MAINTENANCE OF DISPENSING SYSTEMS, INSTALLATION AND TRAINING

*HIRING FOR CUSTOMER SUPPORT ASSOCIATE WORK FROM OFFICE* *Skillset:* Excellent comms in English *Qualification:* Graduate *Interview rounds:*HR Round, Ops Round, Client Round *Salary:* 26K CTC to 29K CTC *Experience:* Experienced in Tech support/customer support at least 6 months *Working days:* 5 days working 1 Weekly off - Rotational *Cab:* Both side cabs *Location:* Gurgaon *WhatsApp your cv on 9421758768

Monitor and respond to customer inquiries and feedback promptly.Coordinate with sales, and marketing and customer service teams to ensure seamless customer communication.

A leading International Metering and Utilities Company looking to recruit an experienced. We are currently seeking an experienced Technical Operation Executive with strong ability of Software & Electronics, customer handling, Electronics Technical Services, Electrical Maintenance and Customer support, Technician Management, Electrician Management.Role and ResponsibilityUnderstanding the technical requirements of clients (Software & Electronics).Demo and Presentation on Solutions.Client meetings with the Business Development Team whenever required for some new technical requirements.*After Sales:* Installation PLANNING Align team for site Surveys & Evaluating Project Feasibility. Sending material requirements to the account team. Meeting with Vendors for work allocations and providing work order after rate negotiation. Complete planning of the project and align TL and their team for installation. I make sure installation is done on the given time frame and Recharge documents & Owner portal documents shared with the clients. Checking installation sheet complaint sheet time to time and review with the team on a regular basis. Coordinating tls on a regular basis regarding open complaint status,ongoing installation NRC & checking DPR. Help team if they face any technical or any other challenges during installation. Helping team in fault and repair of any client if required. Customer Support Team that responds to customers queries received via Phone or Email. Responding to and resolving the escalated, unique or complex requests from the customers. Making sure that the pending complaints are closed. Quality check of the calls and emails and providing the feedback to the team. Arranging a team meeting at the end of the day to find out the challenges faced and to look for the best possible solutions. Providing the initial and on the job training to the new hires. Making sure that the correct procedures are followed and disciplined

We are looking for 10 Service Technician/Ast. Engineer Posts in Delhi NCR, Gurugram / Gurgaon, Haryana, Service Engineer, Technical Analyst, Machine Operator, Machine Maintenance, Electrical Engineer, Field Worker, Electrical Site Engineer, with deep knowledge in Service Engineer, Technical Analyst, Machine Operator, Machine Maintenance, Electrical Engineer, Field Worker, Electrical Site Engineer and Required Educational Qualification is : Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Other Bachelor Degree, B.Tech/B.E,

Hiring For Technical Sales Agents For US Inbound Calls for work from home* Must have Good Communication skills .* Must have a Good Computer , WiFi And a Good Headset .* Upto Rs 45K + Incentives .* Also in need of a Technician .* Work From Home Process.Job Types: Full-time, Regular / PermanentSalary: 25,000.00 - 45,000.00 per monthBenefits:Work from homeSchedule:Monday to FridayNight shiftUS shift

Job descriptionUnderstanding the technical requirements of clients (Software & Electronics).Demo and Presentation on Solutions.Client meetings with the Business Development Team whenever required for some new technical requirements.Required Candidate profile

Client InteractionLead ManagementData analysis and reportingTraining and support