Hiring Freshers || Customer Associate

- handle incoming customer inquiries via phone, email, and web chat: the customer associate will be responsible for promptly responding to customer queries and concerns through various communication channels.

- provide technical assistance and troubleshoot issues: the role involves assisting customers with technical issues related to products or services and resolving them in a timely manner.

- maintain a positive and professional attitude: customer associates must interact with customers in a friendly and courteous manner to ensure a positive customer experience.

- follow up with customers to ensure satisfaction: it is important for the customer associate to follow up with customers after resolving their issues to ensure they are satisfied with the service provided.

skills and expectations:

- strong communication skills: the customer associate must have excellent verbal and written communication skills to effectively interact with customers.

- problem-solving ability: a strong problem-solving ability is crucial for resolving customer issues efficiently and effectively.

- ability to work in a fast-paced environment: the role requires the ability to work under pressure and handle multiple customer inquiries simultaneously.

- team player: the customer associate should be able to work well in a team environment and collaborate with colleagues to provide excellent customer service.

• Experience

  Fresher

• No. of Openings

  588

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc)

• Role

  Customer Associate

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office