Technical Coordinator Graduate Fresher Jobs in Gurgaon

A Customer Service Representative, or CSR, will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.The best CSRs are genuinely excited to help customers. Theyre patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers shoes and advocate for them when necessary. Customer feedback is priceless, and these CSRs can gather that for you. Problem-solving also comes naturally to customer care specialists. They are confident at troubleshooting and investigate if they dont have enough information to answer customer questions or resolve complaints.The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction.ResponsibilitiesCustomer Service Responsibilities list:Manage large amounts of incoming phone callsGenerate sales leadsIdentify and assess customers needs to achieve satisfactionBuild sustainable relationships and trust with customer accounts through open and interactive communicationProvide accurate, valid and complete information by using the right methods/toolsMeet personal/customer service team sales targets and call handling quotasHandle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolutionKeep records of customer interactions, process customer accounts and file documentsFollow communication procedures, guidelines and policiesTake the extra mile to engage customersRequirements and skillsProven customer support experience or experience as a Client Service RepresentativeTrack record of over-achieving quotaStrong phone contact handling skills and active listeningFamiliarity with CRM systems and practicesCustomer orientation and ability to adapt/respond to different types of charactersExcellent communication and presentation skillsAbility to multi-task, prioritize, and manage time effectively

*HIRING FOR CUSTOMER SUPPORT ASSOCIATE WORK FROM OFFICE* *Skillset:* Excellent comms in English *Qualification:* Graduate *Interview rounds:*HR Round, Ops Round, Client Round *Salary:* 26K CTC to 29K CTC *Experience:* Experienced in Tech support/customer support at least 6 months *Working days:* 5 days working 1 Weekly off - Rotational *Cab:* Both side cabs *Location:* Gurgaon *WhatsApp your cv on 9421758768

Job descriptionActive Directory user management and knowledge of Active Directory, DHCP and DNSTroubleshooting Network connectivity in a LAN/WAN environmentHands-on experience in MS-Outlook configuration & TroubleshootingHardware and Networking TroubleshootingRequired Candidate profileExcellent problem solving and multitasking skillsMicrosoft outlookKnowledge of network troubleshooting, Ethernet and IP configurationApply and Join Online: https://forms.gle/PhnD1pP13iavZbVPAFor More Details Contact HR Recruiter on Whatsapp No: 9811722064

Provide technical support to customers via phone and remote access.Diagnose and troubleshoot software issues and provide accurate solutionsInstallation and configuration of Adobe professional software applications.Research customer inquiries and provide appropriate solutionsDocument cases, recommendations, and resolutions clearly in the CRM system and take ownership of cases escalated from less senior engineers.Resolve customer complaints in a timely and professional mannerMonitor customer feedback and provide recommendations for improvementFollow Quality Assurance & compliance guidelines.Company: TeleperformanceClient Process: AdobePost: Technical Support AssociateLocation: Udyog Vihar, GurugramShift timings: Night Shifts (Rotational)Working Days: 05 Days (Rotational)Weekly Offs: 02 Days (Rotational)PERKS & BENEFITSSalary (Freshers): ?23,500 (?28,000 CTC ) Monthly +2,000 PLISalary (1 yr Exp - Non-Technical): ?26,500 (?31,000 CTC ) Monthly +2,000 PLISalary (1 yr Exp - Technical): ?30,500 (?35,500 CTC ) Monthly +2,000 PLIIncentives: Performance BasedPF & Medical BenefitsFree MealsBoth Side Cab ServiceELIGIBILITY CRITERIABachelors degree in any fieldMinimum 06 months of experience in Technical Support / International Customer SupportFreshers with excellent communication skills and sound technical knowledge Applicant should be comfortable with night shifts and WFOREQUIRED SKILLS Excellent communication skills (verbal & written)Knowledge of basic computer applications and programsKnowledge of customer service principles and practicesExcellent customer service skillsAbility to multitask and prioritize tasksAbility to work independently and as part of a teamINTERVIEW PROCEDURERound 1 - HR (Telephonic)Round 2 - Voice and Accent (Telephonic/ Video Call)Round 3 - Ops (Telephonic/ Video Call)Round 4 - Versant (Voice & Written)

Education Qualification: B.Tech in Computer Science/BCA/MCA CGPA must be above 70% and 7+ in Maths Good knowledge on the basic programming languages English Communication: 4/5(Fluent) Prefered Location: Delhi NCR, Noida, Gurgaon

Hiring Companies: TCS, Infosys, Capgemni, Accenture, HCL, Oracle IT MNC.Hiring Fresher's: BE-B-Tech, BCA, Bsc, BBA, B.Com, Diploma.Salary Offered: 2.8 LPA to 3.5 LPAYour Job Profiles: 1. System Network Engineer.2. System Analyst. Job Location: BangaloreDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Fresher Hiring

We are hiring MS Commercial / O365 Complex Technical Support Profile.Good Technical skills.International Technical Voice process. Location : Gurugram Haryana. Work From Office Both Side CabsSalary Upto : Fresher 5 LPA.Salary Upto : Experience 7.5 LPA.Immediate joiners required.

Job Openings for 5 Back Office Assistant Jobs for Freshers in Delhi, Gurugram, Noida, Janakpuri, having Educational qualification of : Higher Secondary,Secondary School,B.A,B.Arch,B.C.A,B.B.A,B.Com with Good knowledge in Data Entry,Data Entry Operato,Email Support,Typing,Accountant,Hr,Chat,Non Voice,Technical, Data Entry, Data Entry Operato, Email Support, Typing, Accountant, Hr, Chat, Non Voice, Technical etc.

Job Description:- Activities include account planning, forecasting, lead generation, prospecting, qualifying and delivery of sales presentations and proposals to customers Develop long-term business opportunities within a territory by creating a close relationship. Arranging presentation/demonstration with the prospects on EDA TCAD products, Nanotechnology Simulation Software. Selling EDA TCAD Semiconductor & Nanotechnology Simulation products and solutions. Make outbound calls to clients and build a professional relationships. Identifying the customer's current and future requirements. Managing activities of prospects within CRM database. Should have excellent communication and presentation skills. Generate new business by phone, customer visits, and events. Develop and manage a funnel of sales opportunities and activities. Document and report sales activities Attain monthly/quarterly/annual sales goals for products and services. Prospect for new business opportunities within the sales territory. Prepare required sales documentation.

US Inbound Blended ProcessSalary upto 29k CTC - 26K In hand6 month's BPO Experience requiredExcellent Communication skills requiredGood technical knowledge24*7 shiftsWork from Home till further noticeCandidates from Delhi NCR are preferredSystem will be providedWork Location-GGNImmediate joiners required

IT SALES EXECUTIVEJob description- Proven experience as a IT Sales Executive- Inbound Outbound Calling to prospects/customers.- Thorough understanding of marketing and negotiating techniques.- Fast learner and passion for technical sales.- Proficiency in English and Hindi- Self-motivated with a results-driven approach.Qualification and experience:- B tech, M tech, BCA, MCA Knowledge or Experience in IT sales is must.- Minimum one year of experience.- Inbound and Outbound Calling to prospects/customers- Aggressive Candidates may apply- Fresher can also apply- Proficiency in English and Hindi language is must.Salary: As per Industry StandardsJob location: Delhi / Gurgaon (on site job)Preference: Experienced/ fresherIndustry type : IT servicesEmployment type: Full type and permanentRole: BD IT Sales

USA VOICE Process -Customer serviceSal Upto-27k ctc + 2 PLIEXCELLENT COMMUNICATION SKILLSBTECH CAN APPLYTECH SUPPORT KNOWLEDGE REQUIRED 6 Months Experience in International BPO

Job descriptionIT Sales Intern will be responsible to build, connect and establish relationships with clients, thus converting them into potential leads.Scope of Work:Conduct research to identify new market & client needs where the revenue could be generated.Regular interaction and follow-ups with potential clients from lead generation to conversion.Responsible for pre-sales which includes Demonstration of the Products via Digital Media.Grow revenue base by identifying and closing new business without territory restrictions.Create and Manage Network of AssociatesGenerate leads via Cold Calls / Emails / SMS and record & maintain client data.Represent the company at the highest level to clients, peer organization & business associates.Responsible for the identification of leads, opportunities, and meeting growth targets.Develop and maintain relationships with new & existing clients/ customers.Identify additional requirements of the clients where our company services could fit in.Maintain a professional and courteous manner with all the prospective accredited business/associates.Self-motivated performer in an individual capacity.Making technical presentations and demonstrating how a product will meet client needsProvide technical support for customers to support pre-sales and post-sales processes.Accurately and truthfully explain all the benefits of associating with PinnacleWorks.Desired Skill Set:Proficiency in the English language (both written and spoken).Strong Analytical & problem-solving skills.Good at Negotiating and closing sales by agreeing on terms and conditionsGood understanding of the Technology / IT sector.Technical Background would be an added advantage.Open to TravelAbility to prioritize and meet deadlines.IT operations/sales experience will be an added advangageInterested applicants connect

Freshers Application Support EngineersHiring Company: HCLJob Location: LucknowSalary: 25kDail HR ( Timing 10 AM to 5 PM )Evision Technoserve (ISO 9001-2015) Freshers Hiring.