Service Coordinator (Full Time) (Female Candidates Preferred)

Locus Fire & Security India Pvt. Ltd.

1 - 2 Years
1 Openings
2.0 - 2.5 Lac/Yr
Posted today
Face-to-Face interview
Gurgaon Sector 47

Key Skills

Microsoft Excel Office Services Support Technician Technical Support

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Job Description

schedule and dispatch service technicians for installation, maintenance, inspections, and emergency services.

coordinate with clients to confirm service appointments, access requirements, and system availability.

maintain accurate records of service calls, technician schedules, and customer interactions in the system (., erp or crm).

track open service tickets and follow up to ensure timely resolution.

support the preparation of service reports, quotations, and invoices.

liaise with the warehouse or procurement team for tools, parts, and equipment required for service jobs.

monitor compliance with fire safety standards (., nfpa, local codes) during service execution.

handle customer complaints or escalations professionally and promptly.

generate daily, weekly, and monthly service performance reports for management.

coordinate with internal teams (sales, engineering, operations) for seamless servicedelivery.

Experience
1 - 2 Years
No. of Openings
1
Education
B.Tech [Electronics/Telecommunication]
Role
Service Coordinator
Industry Type
Manufacturing / Production / Quality
Gender
Female
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
9th Floor, 912-B, Unitech Arcadia, Sector-49, South City 2, Gurgaon, Haryana, 122018, Haryana, Harya