Openings For Telecaller || Freshers & Experienced

Job Description

We are looking for a Tellecaller to join our team. This is a full-time work-from-home position based in Kanpur Road. Candidates with 0 to 6 years of experience across various educational backgrounds such as , , , , , , BDS, Bachelor of Hotel Management, ma, and are encouraged to apply.

Key Responsibilities:

- Engage with Customers: Initiate calls to potential and existing customers to provide information about products and services, ensuring a friendly and clear communication style.

- Identify Customer Needs: Listen actively to customer inquiries and needs, offering tailored solutions or recommendations to improve customer satisfaction.

- Maintain Records: Accurately document calls, customer responses, and feedback in our database to help improve our services and track customer interaction.

- Follow Up: Regularly contact leads and follow up on previous calls to nurture relationships and increase sales opportunities.

- Collaborate with Team: Share insights and suggestions with team members to improve calling strategies and enhance overall performance.

Required Skills and Expectations:

- Communication Skills: Strong verbal communication skills are essential to convey information effectively and engage customers positively.

- Persuasion Ability: Ability to persuade and influence customers while maintaining a professional attitude.

- Customer Service Orientation: A focus on providing excellent customer service and addressing customer concerns promptly.

- Time Management: Efficiently manage time and prioritize tasks to meet performance targets.

- Tech Savvy: Familiarity with basic computer applications and ability to learn new software quickly for conducting calls and recording results.
  • Experience

    0 - 6 Years

  • No. of Openings

    10

  • Education

    Graduate (B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, BHM, B.Pharma, B.Sc)

  • Role

    Tellecaller

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 40 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Home

  • Benefits include

    Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA)

About Inacademy IQ Education Pvt Ltd.

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