Inbound Calls Job Vacancies in Lucknow

Tender Palm Super-Speciality Hospital is hiring a dedicated and result-oriented Telemarketing Executive (Healthcare) to manage patient communication, leads conversion, and convert enquiries into appointments. The candidate will handle inbound and outbound communication via calls, emails, WhatsApp, and chat while ensuring excellent patient experience.Candidates must have strong English & Hindi communication skills and prior experience in healthcare voice processes or telesales.Key ResponsibilitiesLead ConversionMake outbound calls to patients/leads enquiring about OPD, IPD, diagnostics, and treatments.Follow up on leads from social media, website, Google, WhatsApp, and marketing campaigns.Provide accurate treatment information and guide patients through appointment booking.Convert enquiries into confirmed consultations and procedures.Inbound Patient HandlingAttend calls from domestic and international patients.Provide clear, professional, and helpful responses.Maintain proper documentation of all interactions.Multi-Channel CommunicationManage patient queries through calls, email, chat, and WhatsApp.Ensure timely follow-ups and effective communication.Coordinate with internal departments for smooth patient support.Customer Service & Relationship BuildingUnderstand patient concerns with empathy and patience.Maintain a polite, confident, and positive communication tone.Ensure high patient satisfaction and trust-building.Work ScheduleNight Shift & Morning shift on Rotational basisLanguage & Communication RequirementsExcellent written and spoken English (Mandatory)Fluent Hindi communicationExperience RequiredExperience in telesales, telemarketing, counselling, or healthcare front deskHealthcare industry experience will be preferredEligibility CriteriaGraduate (Any Stream) - MandatoryComfortable handling high call volumePatient, empathetic, and target-orientedJob Type: Full-timeWork Location: Gomti Nagar Extension

We are looking for an experienced Call Center Manager to oversee our call center operations in Lucknow. The ideal candidate will have 3 to 9 years of experience in a similar role and a strong understanding of customer service practices.**Key Responsibilities:**- **Team Leadership:** Manage a team of call center agents, providing guidance and support to enhance performance and meet targets.- **Performance Monitoring:** Track key performance indicators (KPIs) such as call volume, response time, and customer satisfaction to ensure optimal service quality.- **Training and Development:** Conduct training sessions for new hires and ongoing coaching for existing staff to improve skills and service delivery.- **Process Improvement:** Identify areas for improvement in call center processes and implement changes to enhance efficiency and productivity.- **Reporting:** Prepare regular reports on call center performance for senior management, ensuring transparency and providing insights for future strategies.- **Customer Relationship Management:** Engage with customers as necessary to resolve issues and promote a positive customer experience.**Required Skills and Expectations:**The successful candidate should possess strong leadership skills, with the ability to motivate and manage a diverse team. Excellent communication skills are essential for interacting with both staff and customers. Proven analytical skills are crucial for assessing performance data and making informed decisions. The ideal candidate should also demonstrate problem-solving abilities and have a strong customer-focused mindset. Familiarity with call center technology and CRM systems is preferred.

We are looking for a Back Office Administrator who will support our daily administrative tasks. This position is located in Lucknow and is open to females with 0 to 2 years of experience. The role is full-time and requires working from the office.**Key Responsibilities:**- **Data Entry:** Accurately enter and update information in databases, ensuring that all records are correct and up-to-date.- **Document Management:** Organize and maintain documents, files, and records, making it easy for team members to access necessary information when required.- **Communication Support:** Handle incoming calls and emails, directing them to the appropriate team members and providing necessary information to clients or colleagues.- **Scheduling and Coordination:** Assist in scheduling meetings and appointments, coordinating with various departments to ensure everyone is informed of their commitments.- **Inventory Management:** Keep track of office supplies and equipment, ordering more when necessary to ensure smooth office operations. **Required Skills and Expectations:**Candidates should have good organizational and time management skills to handle multiple tasks effectively. Strong attention to detail is important to maintain accuracy in data entry and document management. Good verbal and written communication skills are essential for interacting with colleagues and clients. A working knowledge of office software, such as Microsoft Office, is required. Finally, a positive attitude and willingness to learn are key to succeeding in this role.

Job Title: International Voice Process ExecutiveCompany: ProximaLocation: Lucknow, Uttar PradeshEmployment Type: Full-TimeShift: Night Shift OnlySalary: Up to 20,000/month (Based on communication skills & interview performance)Job DescriptionWe are hiring enthusiastic, confident, and result-oriented candidates for the role of International Voice Process Executive at our Lucknow office. The ideal candidate must have excellent English communication skills and should be comfortable working in night shifts to handle international customers.Key ResponsibilitiesHandle inbound and outbound international customer calls professionallyProvide accurate information and resolve customer queries effectivelyMaintain service quality and adhere to performance standardsEnsure high levels of customer satisfaction at all timesMaintain proper documentation and call records as requiredEligibility CriteriaGraduate in any discipline (Mandatory)Excellent English communication skills spoken and writtenComfortable working in night shiftsBasic computer knowledge (MS Office / CRM familiarity preferred)Freshers and experienced candidates both are welcome to applyWhat We OfferCompetitive salary based on your communication skillsCareer growth and development opportunitiesProfessional and supportive work environment

- Conduct outbound calls to potential customers to sell products or services.- The telesales executive will be responsible for making phone calls to potential customers in order to promote and sell products or services offered by the company. This involves engaging with customers over the phone, discussing product details, and persuading them to make a purchase. - Maintain a high level of product knowledge to ensure accurate information is provided to customers.- It is crucial for the telesales executive to have a thorough understanding of the products or services being offered in order to effectively communicate the features and benefits to potential customers. This knowledge will help in addressing any queries or concerns that customers may have during the call.- Achieve sales targets and KPIs set by the company.- The telesales executive will be expected to meet the sales targets and key performance indicators (KPIs) set by the company. This involves closing sales, generating leads, and meeting call quotas to contribute to the overall sales goals of the organization.Skills and Expectations:- Excellent communication skills to effectively engage with customers over the phone.- Strong interpersonal skills to build rapport with customers and handle objections effectively.- Ability to work in a fast-paced environment and meet sales targets within deadlines.- Basic computer skills to update customer information and sales records accurately.

Hiring: Telecaller for Solar Company (Male & Female) Work From Office & Work From Home Both Options AvailableWe are looking for enthusiastic Telecallers to join our growing solar energy team. If you are confident, have good communication skills, and are eager to earn more through incentives, this job is for you! Job Role: Telecaller Solar Products/ServicesResponsibilities:Make outbound calls to potential customersExplain solar products/services and generate leadsMaintain call records and follow up with interested customersProvide basic customer support and information Requirements:Male & Female both can applyGood communication skillsBasic computer/phone handling skillsFreshers & experienced candidates are welcome Salary & Benefits:10,000 per month + Attractive IncentivesFlexible work option: Work From Office or Work From HomePerformance-based growth opportunities Interested candidates can apply now!

*Kickstart Your Career with Woodrock Infotech Pvt. Ltd.*Are you ready to be the voice of a growing brand and take the next step in your career?We're hiring Customer Care Executives (Voice & Non-Voice) to join our dynamic team in Lucknow!+ What We Offer:Work from Office - LucknowFlexible Shifts (Full-Time & Part-Time)Open to Undergraduates & GraduatesFreshers & Experienced professionals welcome$ Competitive Pay + Growth Opportunities+What We're Looking For:Excellent English & Hindi communication skillsCustomer-first mindset & problem-solving attitude A positive, professional, and energetic approachApply Now - Be a Part of Our Journey!Send your CV via WhatsApp to Divyanshi (HR)9250142512

Tele caller Sales Executive is responsible for reaching out to prospective and existing customers via phone calls to sell products, promote services, and enhance customer relationships. This role requires excellent communication skills, a persuasive demeanor, and the ability to work in a fast-paced environment to meet sales targets.

Are you a dynamic and enthusiastic individual with excellent communication skills? Do you have a passion for helping people and a knack for closing deals? If so, AB Learn wants you!Position: TelecallerLocation: it's remote all over indiaType: Full-Time & Part-TimeAbout AB Learn:AB Learn is a leading provider of education applications & website. We are committed to delivering top-notch educational solutions and excellent customer service.Responsibilities:Make outbound calls to potential customersIntroduce and explain our products/servicesAnswer questions and provide information to potential clientsMaintain records of calls and client informationFollow up on leads and close salesMeet or exceed monthly sales targetsRequirements:Excellent communication skills in hindiProven experience as a telecaller or similar sales/customer service roleAbility to learn about products and services and describe/explain them to prospectsOutstanding negotiation skillsCool-tempered and able to handle rejectionHigh school diploma; BSc/BA will be a plusWhat We Offer:Competitive salary and attractive incentivesFlexible working hoursComprehensive training programOpportunities for growth and developmentSupportive and friendly work environmentHow to Apply:If you are ready to join a vibrant team and make a significant impact, send your resume and a cover letter to ablearn.info@gmail.com or +91 95160 47156 with the subject line Telecaller Application - Your Name.Join AB Learn and help us make a difference in the world of education!

Hiring Customer Care Associates for India's Leading International BPOKey responsibilities:1. Conduct market research to identify potential leads and opportunities for growth.2. Assist in creating and executing sales strategies to achieve targets.3. Communicate with clients through phone calls and emails to promote our services.4. Collaborate with the sales team to provide support and assistance in closing deals.5. Maintain accurate records of sales activities and customer interactions.6. Participate in sales meetings and training sessions to enhance your skills and knowledge.7. Contribute innovative ideas to improve sales processes and drive business growth.If you are a self-starter with excellent communication skills and a passion for sales, we want to hear from you! Join us at Oriental Consultants and take the first step towards a successful career in sales. Apply now and be part of our exciting journey!Call or whatsapp at : 790-5454-097Mail at: career@orientalconsultants.in

Viraaj VenturesTower A, Ground Floor, Tapasya Corp Heights , Sector 126, Noida - 201303JOB DESCRIPTIONRelationship Manager Noida Gurugram Pune LucknowJob SummaryLOCATION: Noida, Gurugram, Pune, LucknowDESIGNATION: Relationship ManagerWe are looking for a high-performing Sales managers to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.KEY RESPONSIBILITIES: Connect and engage with pre generated leads via outbound calls Reach out to new customers and explain them about the products Actively seek out new sales opportunities through cold calling, networking, and social media Set up meetings with potential clients and listen to their wishes and concerns Initiate repeat sales by follow up phone calls from existing customers Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs Continually meeting and exceedingly daily/ monthly targets with respect to call volume and sales Develop and manage prospective clients / customers interested to invest in the Company's Real Estate Product and ensure revenue generation enabling the Organization to meet its Business Plan & Objectives. Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs Identify emerging markets and market shifts while being fully aware of new products and competition statusPERSONAL COMPETENCIES: Real Estate Experience not required 1 - 3 yrs. of B2C sales experience One should have own vehicle. Prior experience in sales/business development/voice process will be preferred Passionate about sales Good communication skills & Client handling skills Ability to handle stress and rejection in soliciting clientsViraaj Venture

We are seeking a motivated and enthusiastic BPO Tele caller to join our dynamic team. The ideal candidate will be responsible for making outbound calls and providing exceptional customer service, while also supporting sales initiatives. This role requires excellent communication skills and the ability to engage effectively with customers to meet their needs.

Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.