Front Office Administrator Graduate Jobs in Ludhiana

Job Role:-The Receptionist cum Counsellor will be the first point of contact for students and visitors. The candidate will handle front-desk responsibilities while counselling prospective students, understanding their learning goals, and explaining suitable stock market courses and training programs.Key Responsibilities:-1. Front Desk & Reception Management- Welcome students, parents, visitors, and prospective learners professionally.- Handle incoming calls, inquiries, and messages related to Emperor Bulls.- Maintain a professional and welcoming reception environment.- Manage basic front-desk coordination and visitor communication.2. Student Counselling & Course Guidance- Understand the learning goals and requirements of prospective students.- Counsel interested candidates regarding stock market trading and investment courses.- Explain course structure, training modules, duration, and other relevant program details clearly.- Help prospective students choose a suitable course based on their requirements.3. Lead Handling & Follow-Ups- Handle inbound leads and course inquiries received through calls, walk-ins, and other channels.- Conduct timely follow-ups with interested candidates.- Maintain proper records of leads, conversations, follow-ups, and admissions.- Convert genuine inquiries into course enrolments through effective counselling and communication.4. Stock Market Knowledge- Maintain a good understanding of stock market basics, trading, investing, and financial markets.- Be able to communicate basic stock market concepts in a simple and easy-to-understand manner.- Stay familiar with Emperor Bulls courses and training offerings to provide accurate information to students.5. Student Communication & Coordination- Maintain professional communication with prospective and existing students.- Coordinate with the relevant team regarding student queries, counselling, and admissions.- Ensure a smooth and positive experience for students from initial inquiry through enrolment.Required Skills & Qualifications:-- 2-5 years of experience in counselling, receptionist, tele-calling, education sales, or a similar customer-facing role.- Good knowledge of the stock market, trading, and investment basics.- Excellent communication and interpersonal skills.- Confident and professional communication in English and Hindi; Punjabi is an advantage.- Strong counselling, convincing, follow-up, and relationship-building skills.

front desk officer - handle reception area , and operations and admin

Were seeking a skilled and friendly Front Office Executive to join our team at LudhianaYou will manage the reception or front desk at our head office. Thus, as the first point of contact for our customers and visitors, you will play a critical role in creating a welcoming environment and providing excellent customer service. In this role, you are expected to handle administrative tasks and support other departments in everyday chores.Your role- Handle the front desk and maintain visitor records.- Manage administrative chores and organizational tasks.- Create a welcoming, professional environment for clients and customers.Your tasks:-- Managing the reception area and ensuring the office is neat and tidy.- Greeting and welcoming clients, customers and visitors courteously and professionally.- Answering phone calls and directing them to the appropriate staff member/department.- Handling incoming and outgoing mail and packages.- Taking care of general everyday tasks like scheduling appointments, organizing files and maintaining office supplies.Required skills and qualifications- Bachelors degree in any field.- Excellent communication and interpersonal skills.- Ability to prioritise tasks and great organizational capabilities.- Competency in managing time and solving everyday problems.- Customer-oriented mindset with a passion for providing exceptional service.- Fluency in English, Hindi, and at least one other regional language.Preferred skills and qualifications- 12 years of experience in a similar job or other customer-facing roles.- Proficiency in using computers and other office equipment.- Willingness to work in a fast-paced environment with multitasking ability.- Basic knowledge of Microsoft Office (MS Word and MS Excel).

We are looking for full time worker's

As a Front Office Receptionist, you will be the first point of contact for our clients and visitors. Your role is crucial in creating a welcoming atmosphere and ensuring smooth communication within the office.**Key Responsibilities:**- **Greeting Visitors:** Welcome guests with a friendly smile and assist them in signing in, ensuring they feel comfortable and attended to.- **Answering Phones:** Handle incoming calls promptly, directing them to the appropriate staff members or departments to ensure efficient communication.- **Managing Appointments:** Schedule and coordinate appointments for staff and clients, maintaining an organized calendar to minimize conflicts.- **Maintaining Records:** Keep accurate records of visitors, appointments, and phone calls, helping the office run smoothly and keeping information accessible.- **Handling Mail:** Receive, sort, and distribute incoming and outgoing mail and packages, ensuring timely communication and deliveries.- **Administrative Support:** Provide basic administrative assistance, such as filing documents and preparing reports, to support daily office operations.**Required Skills and Expectations:**- **Communication Skills:** Excellent verbal and written communication abilities are essential for interacting with clients and colleagues effectively.- **Organizational Skills:** Strong multitasking and organizational skills are necessary to manage time efficiently and prioritize tasks.- **Customer Service Orientation:** A positive attitude and a commitment to providing exceptional service to visitors and staff are key traits for this role.- **Proficiency in Computers:** Basic knowledge of office software, such as MS Office, is required for various administrative tasks.- **Professional Appearance:** As the first point of contact, maintaining a neat and professional appearance is important to create a positive impression.