Looking For Receptionist Cum Counsellor (Female Only)

Job Role:-

The Receptionist cum Counsellor will be the first point of contact for students and visitors. The candidate will handle front-desk responsibilities while counselling prospective students, understanding their learning goals, and explaining suitable stock market courses and training programs.

Key Responsibilities:-

1. Front Desk & Reception Management

- Welcome students, parents, visitors, and prospective learners professionally.

- Handle incoming calls, inquiries, and messages related to Emperor Bulls.

- Maintain a professional and welcoming reception environment.

- Manage basic front-desk coordination and visitor communication.

2. Student Counselling & Course Guidance

- Understand the learning goals and requirements of prospective students.

- Counsel interested candidates regarding stock market trading and investment courses.

- Explain course structure, training modules, duration, and other relevant program details clearly.

- Help prospective students choose a suitable course based on their requirements.

3. Lead Handling & Follow-Ups

- Handle inbound leads and course inquiries received through calls, walk-ins, and other channels.

- Conduct timely follow-ups with interested candidates.

- Maintain proper records of leads, conversations, follow-ups, and admissions.

- Convert genuine inquiries into course enrolments through effective counselling and communication.

4. Stock Market Knowledge

- Maintain a good understanding of stock market basics, trading, investing, and financial markets.

- Be able to communicate basic stock market concepts in a simple and easy-to-understand manner.

- Stay familiar with Emperor Bulls’ courses and training offerings to provide accurate information to students.

5. Student Communication & Coordination

- Maintain professional communication with prospective and existing students.

- Coordinate with the relevant team regarding student queries, counselling, and admissions.

- Ensure a smooth and positive experience for students from initial inquiry through enrolment.

Required Skills & Qualifications:-

- 2-5 years of experience in counselling, receptionist, tele-calling, education sales, or a similar customer-facing role.

- Good knowledge of the stock market, trading, and investment basics.

- Excellent communication and interpersonal skills.

- Confident and professional communication in English and Hindi; Punjabi is an advantage.

- Strong counselling, convincing, follow-up, and relationship-building skills.

• Experience

  1 - 5 Years

• No. of Openings

  1

• Education

  Graduate (B.A, B.C.A, B.B.A, B.Com, B.Ed, B.Sc, Vocational Course, Professional Degree)

• Role

  Receptionist cum Counsellor

• Industry Type

  Education / Teaching / Training / Colleges /Institutes / Universities

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  1st Floor, Near Baba Deep Singh Gurudwara, Opposite Vardi Studio / Petrol Pump, Model Town Extension, Ludhiana, Punjab 141002