Front Desk Manager Job Vacancies in Gujarat

We are seeking enthusiastic individuals to join our team as Ground Staff in Vadodara. This role is vital in ensuring smooth airport operations and providing great customer service. **Key Responsibilities:**- **Customer Interaction:** Engage with passengers at the airport, addressing their inquiries and providing accurate information to enhance their travel experience. - **Check-in Assistance:** Help passengers with the check-in process, including issuing boarding passes and managing luggage to ensure efficiency and satisfaction. - **Boarding Support:** Facilitate the boarding process by guiding passengers and ensuring that the departure schedule is followed. - **Lost and Found Management:** Assist in locating lost items and responding to lost luggage claims to help maintain customer trust. - **Safety Protocol Adherence:** Follow all airport safety and security measures to ensure a secure environment for passengers and staff. - **Team Collaboration:** Work closely with colleagues, including other ground staff and airline personnel, to create a cooperative and efficient working atmosphere. **Required Skills and Expectations:**Candidates should possess good communication skills to interact effectively with passengers. A friendly and approachable demeanor is essential for providing excellent customer service. Attention to detail is crucial for correctly processing passenger information and ensuring safety protocols are followed. The ability to work under pressure in a fast-paced environment is important, along with a flexible attitude towards shifts. A minimum of a 12th-grade education is required, and candidates with 0-6 years of experience are encouraged to apply.

Front Desk Duties: Handle walk-in inquiries, incoming calls, route calls, and provide basicinformation about services. Record and maintain accurate data of walk-in clients in CRM & GoogleSheet Provide general administrative support, including scanning documentsand coordinating courier services Assist with other administrative tasks as assigned by managementTelesales Counselor Duties: Make new sales calls 150/ per day (Leads will be given by us). Ensure maximum documents are collected from clients and share thempromptly with the assigned counselor for further processing. Take regular follow-ups with counselors regarding application status, missingdocuments, and next steps in the process. Ensure to achieve Application Conversion Targets and Fees Payment Targets asassigned monthly & intake wise.Requisite Skills: Excellent communication skills (verbal and written) Proficiency in Microsoft Office Suite, especially Excel Strong organizational and multitasking abilities Customer service orientation Time management skills Ability to work with diverse populationsDesired Skills: Proven experience of 1 year as Front Desk or in Telesales is preferred

Job SummaryAirport Ground Staff are responsible for providing efficient passenger services, ensuring smooth airport operations, and maintaining high standards of safety, security, and customer satisfaction. The role includes passenger handling, check-in, boarding assistance, and coordination with various airport departments. Key Responsibilities Passenger ServicesAssist passengers during check-in, boarding, and arrivalIssue boarding passes and manage seat allocationHandle baggage-related queries and excess baggage proceduresAssist elderly passengers, unaccompanied minors, and PRM passengersProvide accurate flight information and airport guidance Documentation & System HandlingVerify passenger travel documents and IDsUpdate passenger details in check-in / departure control systemsMaintain accurate reports and recordsFollow airline and airport SOPs Safety & SecurityEnsure compliance with airport security regulationsIdentify and report suspicious activitiesFollow emergency and evacuation proceduresCoordinate with security and operations teams Coordination & OperationsCoordinate with gate staff, ramp staff, and cabin crewManage boarding gates and passenger flowEnsure on-time boarding and flight departuresHandle flight delays, cancellations, and passenger complaints professionally Required Skills & CompetenciesExcellent communication and customer service skillsBasic computer knowledge and data entry skillsStrong attention to detail and multitasking abilityCalm and professional behavior under pressureTeamwork and coordination skills Education & Qualification12th Pass / Graduate (as per airline requirement)Aviation / Ground Staff certification (preferred)Freshers with good communication skills are welcome Physical & Work RequirementsWillingness to work rotational shifts, nights, weekendsAbility to stand for long hoursWell-groomed and professional appearanceComfortable working in a fast-paced airport environment

Position OverviewThe Helpdesk Receptionist as the first point of contact for visitors, clients, and employees, providing front-desk and technical assistance support. This role combines administrative, communication, and helpdesk responsibilities, ensuring smooth day-to-day operations within the organization.The individual handles inquiries, manages office communication channels, maintains service records, and coordinates with various departments to resolve issues efficiently.Key Responsibilities Front Desk & Reception ManagementGreet and welcome visitors, clients, and staff members in a professional manner.Manage the reception area, ensuring cleanliness and organization.Handle incoming phone calls, emails, and messages promptly and courteously.Maintain visitor records and issue visitor passes as per security protocol.Schedule and manage appointments, meetings, and conference room bookings.Coordinate with administration and security teams for daily operations. Helpdesk OperationsAct as the central contact point for all service and support requests (IT, maintenance, housekeeping, etc.).Log, track, and monitor requests through helpdesk/ticketing systems.Assign tasks to the concerned departments and follow up for timely resolution.Provide first-level technical or administrative assistance to users.Escalate unresolved or critical issues to higher support or management teams.Ensure user satisfaction through prompt and efficient service handling. Administrative & Office SupportHandle correspondence, documentation, and filing (physical & digital).Manage courier dispatches, incoming mail, and office supplies inventory.Assist in preparing daily, weekly, or monthly reports for helpdesk activities.Support HR or Admin in organizing internal meetings, travel arrangements, or events.Maintain confidentiality of company and employee information. Customer & Staff InteractionProvide accurate information to visitors, staff, and customers regarding services.Address inquiries and complaints in a professional and solution-oriented manner.Build and maintain positive relationships with internal and external stakeholders.Represent the organization with professionalism, courtesy, and efficiency.Required Skills & CompetenciesExcellent communication and interpersonal skills.Strong customer service orientation and problem-solving ability.Proficiency in MS Office Suite and helpdesk/ticketing software.Time management and multitasking under pressure.Attention to detail and accuracy in documentation.Professional appearance and behavior.Ability to maintain confidentiality and handle sensitive information.Educational QualificationMinimum: 10+2 / Diploma in Office Administration, IT, or Customer Service.Preferred: Bachelors Degree in any discipline (Business, Administration, or IT).Certification in Front Office Management, IT Support, or Helpdesk Operations is an added advantage.Experience03 years of experience in front office, helpdesk, or administrative support roles.Prior experience in corporate offices, IT services, hospitality, or facility management preferred.Working ConditionsStandard office environment with regular interaction across departments.May require rotational shifts (in 24x7 support environments).Must be punctual, reliable, and adaptable to fast-paced work settings.

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers onboard the aircraft, providing excellent customer service, serving meals and drinks, conducting safety demonstrations, and handling emergency situations. You will also be responsible for assisting passengers with any requests or questions they may have during the flight.To excel in this role, you must have strong communication and interpersonal skills, be well-groomed and professional in appearance, have a positive and friendly attitude, be able to work well in a team

The Airport Ground Staff plays a crucial role in ensuring the smooth operation of airport activities. The responsibilities of a Ground Staff include assisting passengers with check-in, luggage handling, and boarding procedures. They also provide information to passengers regarding flights, delays, and other airport services. Other duties may include coordinating with other airport departments to ensure that all operations run efficiently and handling any passenger inquiries or concerns.

We are looking for an Admin Executive to join our team in Ahmedabad. This role is ideal for candidates with 0 to 6 years of experience who have completed their 12th grade. As an Admin Executive, you will support daily operations and ensure the office runs smoothly. Key Responsibilities:- **Manage Office Supplies**: You will keep track of office supplies, ensuring that everything needed for daily tasks is available and well-stocked.- **Assist in Scheduling**: You will help schedule meetings and appointments for team members, organizing calendars to ensure efficient time management.- **Handle Correspondence**: Managing incoming and outgoing communications, including emails and phone calls, is essential to maintain effective communication within the team and with clients.- **Maintain Records**: You will organize and maintain important files and documents, ensuring all records are up-to-date and easily accessible.- **Support Team Members**: Assisting colleagues with various administrative tasks will be part of your role, helping the team to function efficiently.- **Prepare Reports**: You may be required to compile and prepare reports for management, providing insights into office activities and performance.Required Skills and Expectations:- Strong communication skills are crucial for interacting with team members and clients effectively.- Basic computer skills, including knowledge of Microsoft Office applications, are necessary for daily tasks.- Good organizational skills and attention to detail will help you manage multiple tasks smoothly.- A positive attitude and willingness to learn will be valued as you grow in this role.- Reliability and a professional demeanor are expected to support a productive work environment.

Job Overview:Ground Staff are responsible for handling all on-ground operations at airports to ensure the safe, smooth, and efficient functioning of flights. They assist passengers during check-in, boarding, and baggage handling, and coordinate with flight and maintenance teams for on-time departures and arrivals.Key Responsibilities:1. Passenger HandlingAssist passengers at check-in counters and boarding gates.Verify passenger documents (tickets, ID, visa, etc.).Provide flight information and guidance regarding baggage, boarding time, and gates.Handle passenger queries, requests, and complaints professionally.Assist special needs passengers (elderly, disabled, unaccompanied minors, etc.).2. Baggage HandlingTag, load, and unload baggage safely and efficiently.Operate conveyor systems and baggage carts.Ensure correct baggage delivery to flights and reclaim areas.Handle lost, delayed, or damaged baggage cases.3. Ramp OperationsDirect aircraft to parking bays using signals or radio communication.Assist in loading and unloading cargo and catering supplies.Coordinate aircraft refueling, cleaning, and maintenance support.Inspect runways and parking areas for safety and cleanliness.4. Coordination and CommunicationMaintain clear communication between flight crews, ground control, and airport departments.Ensure flight schedules are maintained with minimum delays.Report any irregularities or safety issues to the supervisor or duty officer.5. Safety and ComplianceFollow all aviation safety and security regulations.Conduct safety checks and ensure ground handling equipment is functioning properly.Maintain confidentiality and adhere to company policies.Skills and Competencies:Excellent communication and interpersonal skills.Strong organizational and multitasking ability.Knowledge of airport codes, schedules, and procedures.Ability to work under pressure and handle stressful situations calmly.Basic computer literacy (MS Office, check-in software, etc.).Teamwork and customer service orientation.Educational Qualification:Minimum: 10+2 (Higher Secondary) or equivalent.Preferred: Diploma or certification in Aviation, Airport Management, or Hospitality.

The Air Ticketing Executive is responsible for managing flight bookings, reservations, and ticket issuance for domestic and international travel. The role involves assisting passengers with flight schedules, fare details, cancellations, refunds, and rebooking, while ensuring high standards of customer service and accuracy in all ticketing operations. Key ResponsibilitiesMake flight bookings and reservations for customers using GDS systems (Amadeus, Galileo, Sabre, etc.).Issue, reissue, and cancel flight tickets according to airline policies and fare rules.Provide fare quotations, ticket options, and travel itineraries to clients.Handle customer queries related to schedules, baggage, visa, and travel documentation.Ensure accurate data entry for Passenger Name Records (PNR) and ticket details.Maintain up-to-date knowledge of airline regulations, routes, and promotions.Process refunds, date changes, and special requests as per airline procedures.Coordinate with airlines, travel partners, and customers to resolve issues.Maintain records of daily bookings, invoices, and sales reports.Cross-sell additional travel products (hotel bookings, insurance, tour packages, etc.).Ensure compliance with IATA and airline standards.Deliver excellent customer service and assist in post-ticketing support. Required Skills & CompetenciesStrong knowledge of Global Distribution Systems (GDS) Amadeus, Galileo, Sabre, or Worldspan.Understanding of airline fare rules, classes, and ticketing procedures.Excellent communication and interpersonal skills.Customer service orientation and problem-solving ability.Attention to detail and accuracy in data handling.Time management and ability to work in a fast-paced environment.Teamwork and coordination with operations and finance departments.Computer proficiency (MS Office, email, booking systems).Knowledge of travel documentation (passport, visa, etc.). Educational & Professional RequirementsMinimum Qualification: 10+2 / Graduate in any disciplineDiploma or certification in Aviation, Air Ticketing, or Travel & Tourism Management preferredExperience: 03 years (Freshers with relevant training can apply)Proficiency in English and local languages Work EnvironmentOffice-based or airport-based ticketing deskShift-based work, including weekends and holidaysRequires coordination with airlines and travel agents

Airport Ground Staff are responsible for ensuring the smooth functioning of airport operations by handling various roles such as Cabin Crew, Airport Operation, Airport Manager, Passport Checking Staff, Baggage Service Management, Front Desk Executive, Ticket Support Executive, Airport Guest Relationship Executive, Ground Operations Staff, Airport Representative, Air Ticketing Executive, and System Support Executive.Key responsibilities for Airport Ground Staff include:- Assisting passengers during check-in and boarding processes- Ensuring safety and security procedures are followed

We have vacant of 42 Jobs in Ground Staff at multiple Airport Location Jobs in Vijayawada, Goa, Vadodara, Ranchi, Mangalore, Hubli, Kochi/Cochin, Mumbai, Tiruchirappalli/Trichy, Daman, for Freshers Educational Qualification : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree Skill Ground Staff, Ground Staff Executive, Ground Operation, Ground Management, Cabin Crew, Air Ticketing Executive, Front Desk Executive, Ticket Checking Staff, Passport Checking Officer, Airport Manager etc.

We are looking for 18 Jobs for Passport Checking Officer at Airports Posts in Goa, Vadodara, Imphal, Aizawl, Bangalore, Trivandrum/Thiruvananthapuram, Bhopal, Nagpur, Madurai, Hyderabad, with deep knowledge in Passport Checking Officer, Air Ticketing Executive, Airport Operation, Ground Staff, Ground Handling Staff, Guest Relation Executive, Front Desk Executive, Airport Representative, Airport Manager, Cabin Crew, Air Traffic Controller and Required Educational Qualification is : Higher Secondary, Secondary School, I.T.I., B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Post Graduate Diploma

Responsibilities for Airport Staff may include:- Assisting passengers with check-in, boarding, and disembarking from flights- Handling baggage and cargo in a safe and efficient manner- Checking passports and travel documents- Ensuring compliance with airport security procedures- Providing information and assistance to passengers- Operating airport equipment, such as conveyor belts and baggage carts- Maintaining cleanliness and orderliness in the airport terminal- Handling customer inquiries and complaints in a professional manner

As a Cabin Crew member, your responsibilities will include ensuring the safety and comfort of passengers during flights, serving meals and beverages, conducting safety demonstrations, and providing exceptional customer service. You must have excellent communication and interpersonal skills, the ability to remain calm under pressure, and the willingness to work irregular hours.

Job Openings for 33 Urgent Hiring for Air Ticketing Executive at Airports Jobs for Freshers in Visakhapatnam, Guwahati, Vadodara, Bangalore, Kozhikode/Calicut, Bhopal, Goa, Mumbai, Salem, Siliguri, having Educational qualification of : Higher Secondary, Secondary School, B.A, B.C.A, B.Com, B.Sc, B.Tech, Other Bachelor Degree, Any Master Degree with Good knowledge in Air Ticketing , Passport Checking, Front Desk Airport, Airport Operation, Ground Staff Supervisor, Cabin Crew, Ground Staff Executive, Airport Representative etc.