PLEASE READ CAREFULLY BEFORE APPLYING- THIS PROFILE IS OPEN FOR FEMALE CANDIDATES ONLY- THIS IS NOT A WORK-FROM-HOME PROFILE, 6 DAYS/WEEK, OFFICE JOB.- CANDIDATES LOCATED IN DELHI-NCR ARE PREFERRED.- IT IS IMPORTANT THAT YOU READ THE FULL DETAILS CAREFULLY BEFORE CONTACTING US.- Find contact details at the bottom to apply for this job.Roles and Responsibilities ONLINE TASKS- Calling and resolving queries of Customers who visit the company website and wish to be contacted. There is NO COLD CALLING involved.- Telephonic Communication with domestic & international customers.- Addressing Customer's Grievances & Suggestions & providing order-related details.- Sharing Product Information on the call with the customers.OFFLINE TASKS- Welcoming incoming clients, briefing them about the products, answering initial queries, and them assigning customers to the sales team.- Working in close contact with the sales team and sharing details about Hot leads.- Coordinating with the sales team.- Keeping a track of the orders and logistics.- Handle administration activities and day-to-day computer-related tasks.Desired Candidate Profile This is NOT A TARGET BASED JOB still, a competent manager can prove to be a crucial resource for the company.The front office manager is the front-face of the company and hence must be positive-minded, polite and smart.Previous experience in luxury segment products would be a plus.Good Communication and a good hold over English and Hindi is a must.Perks and Benefits A Dynamic growth-oriented environment, offering fast-growth opportunities. Calm and Family-like environment without the rat race of achieving targets and chasing customers.At the same time, The person should have the zest and zeal to do their task.- Timings and Holidays are flexible.- Healthy & Safe environment.INTERESTED CANDIDATES MAY CALL OR WHATSAPP AT TO CONFIRM AN APPOINTMENT FOR THE I