Front Office Manager Female Jobs in Delhi

Must have soft spoken skills with managing quality basic knowledge of computer good looking

The Receptionist cum Front Office Assistant (FOA) at Mona Group of Hotels plays a pivotal role in ensuring exceptional guest experiences by providing efficient and courteous service. Responsible for managing front desk operations, attending to guest inquiries and requests, coordinating with other departments, and supporting hotel management, the Receptionist cum FOA is an integral part of the hotel's hospitality team.

*Required Good communication, Basics of computer, Incoming call handling, Inventory Management, Vendor Management, Email writing.*Coordinate with Engineers and customers on call.*Knowledge of Microsoft office (Excel, Word etc)*Ability to Multitask, stay disciplined, organized and responsible.

PLEASE READ CAREFULLY BEFORE APPLYING- THIS PROFILE IS OPEN FOR FEMALE CANDIDATES ONLY- THIS IS NOT A WORK-FROM-HOME PROFILE, 6 DAYS/WEEK, OFFICE JOB.- CANDIDATES LOCATED IN DELHI-NCR ARE PREFERRED.- IT IS IMPORTANT THAT YOU READ THE FULL DETAILS CAREFULLY BEFORE CONTACTING US.- Find contact details at the bottom to apply for this job.Roles and Responsibilities ONLINE TASKS- Calling and resolving queries of Customers who visit the company website and wish to be contacted. There is NO COLD CALLING involved.- Telephonic Communication with domestic & international customers.- Addressing Customer's Grievances & Suggestions & providing order-related details.- Sharing Product Information on the call with the customers.OFFLINE TASKS- Welcoming incoming clients, briefing them about the products, answering initial queries, and them assigning customers to the sales team.- Working in close contact with the sales team and sharing details about Hot leads.- Coordinating with the sales team.- Keeping a track of the orders and logistics.- Handle administration activities and day-to-day computer-related tasks.Desired Candidate Profile This is NOT A TARGET BASED JOB still, a competent manager can prove to be a crucial resource for the company.The front office manager is the front-face of the company and hence must be positive-minded, polite and smart.Previous experience in luxury segment products would be a plus.Good Communication and a good hold over English and Hindi is a must.Perks and Benefits A Dynamic growth-oriented environment, offering fast-growth opportunities. Calm and Family-like environment without the rat race of achieving targets and chasing customers.At the same time, The person should have the zest and zeal to do their task.- Timings and Holidays are flexible.- Healthy & Safe environment.INTERESTED CANDIDATES MAY CALL OR WHATSAPP AT TO CONFIRM AN APPOINTMENT FOR THE I