Customer Care Female Jobs in Sonipat

Key Responsibilities:Customer Handling:Serve as the primary point of contact for customer inquiries and support.Address and resolve customer complaints or issues promptly and professionally.Ensure regular follow-ups with customers regarding sales orders, deliveries, and payment updates.Maintain a structured follow-up schedule to ensure timely actions on pending tasks.Sales Order Status:Coordinate with the sales and logistics teams to ensure accurate and timely processing of sales orders.Provide customers with up-to-date information regarding the status of their orders.Handle any discrepancies in order status and work toward resolving them in a timely manner.CRM Management:maintain accurate customer records, track interactions, and follow-up schedules.Document and update customer communications, feedback, and requests

Key Responsibilities:The role entails deepening relationships with Rural Banking accounts and ensuring best in- class service to the customers.liabilities business in Rural markets through lead generations and account opening as per needs of customer.customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals.Data entry of application forms, creation of customer IDs, accounts, etc.File / document checking including KYC checking, application forms and loan document verification.Handling cash and clearing transactions.Role Proficiencies:Graduation: Bachelors in Engineering / Technology / Maths / Commerce / Arts / Science / Biology / Business / Computers / Management.0 to 10 years of relevant experience in Banking or allied Business.Enable teams to drive growth targets by providing necessary support.Monitor key parameters on employee productivity, hiring quality and attrition rates and make necessary improvements.Attract and retain best-in-class talent for key roles in their reporting structure.

Mega Walk in DriveDate: - 19th November 2022 & 20th November 2022 (Saturday & Sunday)Timing: - 10.00 AM to 4.00 PMAddress:-Muthoot Finance LTDRegional Office-SCO.99-100,First Floor, Sector-7, Near Federal Bank,Main Market, Karnal.JOB DESCRIPTION Generate business and leads for new loans from new customersHandle branch walk-ins for business generation and Generate referrals through existing customer base and walk-ins.Meetings with HNI, corporate and institutional clients to promote gold loan proposition.

We are currently seeking an experienced and talented Mechanic to join our dynamic team. In this position, you will be responsible for constructing, maintaining and repairing all machinery and vehicles. Your duties will include monitoring inventory, inspecting vehicles, and assembling machinery.To succeed in this role, you should be physically and mentally fit and have a solid knowledge of basic mechanics tools, service, and diagnostic equipment. Our ideal candidate will have strong attention to detail, with excellent communication and customer service skills. Mechanic Responsibilities:Conduct regular maintenance on machinery, systems, and automotive vehicles.Meet with clients to better understand their concerns and identify the issue.Assemble mechanical components according to specifications.Examine machines and oversee diagnostic tests to determine functionality problems.Design a plan of action for all maintenance tasks and upgrades.Maintain work logs, repairs, and maintenance records.Monitor inventory and order new parts when necessary.Offer consultation on maintenance and preventative procedures to machine and vehicle users.Perform vehicle assessments and alert clients on issues that will prohibit their vehicles from passing inspection.Mechanic Requirements:High school diploma or equivalent qualification.Certification from a vocational school or trade school is preferred.A minimum of 2 years experience in a similar role.In-depth knowledge of vehicle diagnostic equipment and mechanical systems.Strong attention to detail with an aptitude for problem-solving.Excellent communication and customer service skills.

Responsibilities:Respond to customer queries in a timely and accurate way, via phone, email or chatIdentify customer needs and help customers use specific featuresAnalyze and report product malfunctions (for example, by testing different scenarios or impersonating users)Update our internal databases with information about technical issues and useful discussions with customersMonitor customer complaints on social media and reach out to provide assistanceShare feature requests and effective workarounds with team membersInform customers about new features and functionalitiesFollow up with customers to ensure their technical issues are resolvedGather customer feedback and share with our Product, Sales and Marketing teamsAssist in training junior Customer Support Representatives.

Candidates have Good communication skill Performance based job

We have vacant of 1 Operation Support Executive Job in Barhi Industrial Area Sonipat for Freshers Educational Qualification : Other Bachelor Degree Skill parties cordination etc. good communication skill

Responsibilities# Answering phones and explaining the services offered by the organisation.# Contacting existing customers as well as prospective customers using scripts.# Obtaining customer information and other relevant data.# Asking questions to the customer and understanding their specifications.# Resolving queries and issues related to the services.# Making recordings of all the sales phone calls and sales deals.# Maintaining the database of the customers on a regular basis.# Suggesting solutions based on customers needs and requirements.