CRM Executive - Full Time (Female Only)

Key Responsibilities:

Customer Handling:

Serve as the primary point of contact for customer inquiries and support.

Address and resolve customer complaints or issues promptly and professionally.

Ensure regular follow-ups with customers regarding sales orders, deliveries, and payment updates.

Maintain a structured follow-up schedule to ensure timely actions on pending tasks.

Sales Order Status:

Coordinate with the sales and logistics teams to ensure accurate and timely processing of sales orders.

Provide customers with up-to-date information regarding the status of their orders.

Handle any discrepancies in order status and work toward resolving them in a timely manner.

CRM Management:

maintain accurate customer records, track interactions, and follow-up schedules.

Document and update customer communications, feedback, and requests

• Experience

  4 - 6 Years

• No. of Openings

  1

• Education

  Graduate (B.Com)

• Role

  CRM Executive

• Industry Type

  IT-Hardware & Networking / IT-Software / Software Services

• Gender

  Female

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office