Customer Care Female Jobs in Hubli

*Roles and Responsibilities of a Spa Salon Manager*1. *Operations Management:*- Oversee daily operations of the spa and salon, ensuring that all services are delivered efficiently and professionally.- Manage scheduling and appointments to maximize business efficiency and customer satisfaction.- Monitor inventory levels of products and supplies, and reorder as necessary.2. *Staff Management:*- Recruit, train, and supervise spa and salon staff, including therapists, aestheticians, and receptionists.- Conduct regular performance reviews and provide ongoing training to enhance service quality.- Handle staff scheduling, ensuring adequate coverage during peak hours and special events.3. *Customer Service:*- Ensure a welcoming and relaxing environment for clients, addressing any issues or complaints promptly.- Maintain high standards of customer service and personalize services based on individual client needs.- Develop and implement customer loyalty programs and special promotions to attract and retain clients.4. *Financial Management:*- Manage the budget and financial performance of the spa and salon, including revenue, expenses, and profit margins.- Analyze financial reports to identify areas for cost reduction or revenue enhancement.- Set pricing for services and products, considering market trends and competitor pricing.5. *Marketing and Promotion:*- Develop and execute marketing strategies to promote the spa and salon, including social media campaigns, partnerships, and local advertising.- Organize events or workshops to increase brand visibility and attract new clients.- Maintain an active online presence, responding to reviews and engaging with clients on social media platforms.6. *Compliance and Safety:*- Ensure that the spa and salon comply with all health, safety, and sanitation regulations.- Keep up-to-date with industry standards and local regulations, implementing necessary changes to maintain compliance.- Oversee the proper maintenance of equipment and facilities to ensure a safe and clean environment for both clients and staff.7. *Product and Service Development:*- Continuously assess the market and client feedback to introduce new services and products that meet customer demands.- Work with suppliers to source high-quality products that align with the spa's brand and standards.- Develop customized packages or seasonal offerings to boost sales during specific periods.8. *Reporting and Administration:*- Prepare and present regular reports on business performance to upper management or owners.- Maintain accurate records of client preferences, staff performance, and financial data.- Handle administrative duties such as payroll, billing, and vendor management.9. *Client Relationship Management:*- Build and maintain strong relationships with clients, ensuring a personalized and memorable experience.- Gather and analyze client feedback to continuously improve service offerings.- Encourage repeat business through exceptional service and personalized follow-ups.10. *Innovation and Trend Awareness:*- Stay updated on the latest trends in the beauty and wellness industry.- Implement innovative treatments and services to keep the spa competitive and attract a new clientele.*Personal Qualities and Skills Required:*- Strong leadership and interpersonal skills.- Excellent communication and customer service abilities.- Financial acumen and experience in budget management.- Knowledge of beauty and wellness products and services.- Ability to handle high-pressure situations and resolve conflicts effectively.

We are looking for 20 Customer Support Telecaller Posts in Hubli with deep knowledge in Telecaller and Required Educational Qualification is : B.Com .Your job involves making outbound calls to prospective customers or clients to promote products, services, or events. Responsibilities include communicating product benefits, addressing queries, and persuading individuals to take desired actions. Strong communication skills, persistence, and the ability to handle objections are essential for success in this role.Language : Hindi, English.* Handle customer's inbound and outbound calls. Solving queries, telling them about products/offers/services* Follow communication scripts when handling different topics* Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives* Seize opportunities to upsell products when they arise* Build sustainable relationships and engage customers by taking the extra mile* Keep records of all conversations in our database in a comprehensible way* Frequently attend educational seminars to improve knowledge and performance level* Meet personal/team qualitative and quantitative targets

First level of contact between the customer and the organization Follow up with clients on Agreements, Handing over, Registrations, Services and MaintenanceWork closely with the sales team and assist in sales process. Present information to various teams in the required report formats.Work independently to be able to prioritize & meet deadlinesOver all in charge of customer satisfaction and collections post-salesPost sales, follow with customers for completion of all documentation formalities. Monitor customer account details for non-payments delayed paymentsBuild and maintaining profitable relationships with key customersOversee the relationship with customers handled by your teamResolve customer complaints quickly and efficientlyKeep customers updated on the latest products in order to increase salesExpand the customer base by upselling and cross-sellingUnderstand key customer individual needs and address the sameMeet with managers in the organization to plan strategicallyConduct business reviews with the sales teamKnow your competition and strategies accordinglyMaintain a positive attitude focused on customer satisfaction

Experience: 6 Months to 2 yearsQualification: SSLC, PUC, Any graduationExcellent communication skills in English, Kannada, HindiOnly for femalesJob Types: Full-time, Walk-InSalary: 8,000.00 - 10,000.00 per month

Generate leads via tele marketing for real-estate clients.