Domestic BPO Job Vacancies in Andheri East

The main responsibility of a Customer Care Associate is to provide exceptional customer service and support to clients. This includes resolving customer inquiries, complaints, and issues in a timely and professional manner. Key skills for a Customer Care Associate include:1. Communication: Excellent verbal and written communication skills are essential for effectively interacting with customers and colleagues.2. Customer Support: Ability to understand customer needs and provide solutions to their problems in a friendly and efficient manner.3. Sales: Proven track record of upselling.

Designation: Telesales ExecutiveCompany: Leading BPOProcess: VoiceProduct: Insurance SalesLocation: Andheri EastShift: Day Shift 9am to 6pmWeek Off: Sunday Fixed OffSalary: 13k p.m. to 20k p.m.Qualification: SSC PassFresher with average communication are welcome

Job Title: Domestic Customer Care Executive Location: Thane Department: Customer Service (Voice Process) Job Description:We are hiring Domestic Customer Care Executives to handle inbound and outbound customer calls in a professional manner. This role requires candidates with excellent communication skills in Hindi and/or regional languages and a problem-solving attitude to ensure customer satisfaction. Key Responsibilities:Handle customer queries via phone calls in a polite and efficient mannerResolve product or service-related issues promptlyMaintain accurate call records and customer interaction dataProvide information about products, services, or ongoing offersEscalate unresolved issues to the team leader or concerned departmentEnsure customer satisfaction and deliver high-quality service Requirements:Minimum 12th Pass / Graduate (any stream)Freshers & Experienced candidates both can applyGood communication skills in Hindi and/or EnglishBasic computer knowledgePositive attitude and willingness to work in rotational shifts Shift Timing:Rotational Day Shifts (No Night Shift for females)6 Days Working (1 Weekly Off) Salary:14,000 25000/month (depending on experience and location)Performance-based incentives available How to Apply:Interested candidates can share their resume at

Catering to customer phone calls and diverting the call to the relevant department for a more advanced form of query resolution Dealing with customer issues and churning out an easy-to-follow solution Managing payment and delivery of customer orders Helping customers choose the right product for their requirements and budget Handling customer concerns and complaints in a timely manner Informing customers of upcoming promotions or deals Establishing a positive rapport with all clients and customers in person or via phone Forming reports based on customer satisfaction statistics and helping their team to develop new skills Interacting with customers to ensure they have a desirable and shareable experience

JD :- Person will be given a pitch specifically for the industry he / she is pitching. (Preferably) Person will be given qualified / validated database of companies on daily basis and he / she has to generate leads form these calls for On Premises Email Software or on Cloud.Skills :- Person with Sales background in Retail Industry will be preferred Calling background, can be added Advantage Good communication skills, presentable. Currently doing Lead Generation and Sales Call to clients for pitching. Typing speed of 20-25 wpm Ability to work under pressure Perform Multitasking Excel knowledge Strict adherence to proprietary and confidential information Ability to analyze, interpret and draw inferences from research findingsEducation :- Graduation Work Culture: Domestic (6 days working) Alternate Sat offShift timings: 9:30 am to 6:30 pm (as per process requirement)Experience:-Minimum 1 year of Calling / Sales (Preferably some sales experience) (Smart salesperson will also be considered even if fresher but passionate)Voice experience will also be considered

BPO Telecalling Customer Care ExecutiveSale ProcessFixed Salary : 15k to 35k in-handQualifications : 12th + GraduationLanguages : English (Should Fluent) Hindi (Manageable)Age : 18 to 35 MaxWorking Time/Hours : Can be Fixed Shifts or Rotational (8 Hrs including 1 Hr Break)Working Days : Monday to Saturday ( Sunday Fixed Off)

Job Responsibilities:1. Provide detailed information about the courses offered by the institute.2. Schedule and coordinate meetings effectively.3. Handle all incoming and outgoing calls professionally.4. Maintain an organized database of inquiries received, including walk-ins.5. Ensure proper documentation and record-keeping.6. Conduct daily follow-ups on inquiries to maximize conversions.7. Assist and guide candidates, both telephonically and in person, during their inquiries.8. Offer career counselling to help students make informed decisions and enroll in the institute.9. Work towards achieving monthly enrolment targets.

Contacting potential clients to inform them regarding the product and service.Understanding customers requirements by asking questions and closing the deal.Keeping a record of all the sales calls and notes of useful information.Maintaining daily call records.Collect Reference from Existing customers to onboard new Vendors.

Hello Everyone,We are hiring for Mumbai location.Designation : Customer support Associate Process : Blended Process Required : Excellent communication skills in English.Experience : 1 year of experience in CSA Qualification : Graduation.Working days : 6 days.Shift : Day shift Week off : Rotational Week offSalary : 23 in hand Interested one can share their resume on this no. 7693928266

The applicant will be responsible for:1) Goal Oriented Profile2) Responsible for Business development through acquisition and retention of clients.3) Understanding customer requirements and providing best equaled services.4) No field work involved. Have to give telephonic support to traders and covert them as our customers. 5) Candidate must be responsible to supports traders in holdings.

RequirementsMinimum 1 year of International Voice - BPO experience or any customer service experience.Minimum Qualification HSC or Graduation.Excellent communication skills in English.Strong problem-solving and customer service skills.Ability to handle customer inquiries and complaints effectively.Proficient in using customer service software and systems.Ability to work in a fast-paced environment and meet targets.Good multitasking and time management skills.Flexibility to work in rotational shifts.

Hiring for 10 Bpo Telecaller Jobs in Mumbai,Thane,Andheri East, with minimum 1 Year Experience,Required Educational Qualification is : Higher Secondary with Good knowledge in outbound calling,Domestic BPO,BPO Non Voice,BPO Sales etc.

Telecaller Role and ResponsibilityKnowing all the details of the product or service offerings.Regularly updating and obtaining the lists of individual contact details.Meet and exceed sales target set by the organization.Stay updated with market trends to better serve customers.Identify customer needs and provide solutions through the companys products and servicesBuild and maintain positive relationships with future prospects.Bringing clarification to the progress and performance-related expectations by conducting regular meetings.Conducting each function with the utmost respect, regardless of the behaviour of the other.Keep record of every customer interaction and sales activities.RequirementsGraduation or equivalentPriory experience working as a telecaller or in a similar roleHaving done a sales-related training programKnowledgeable with computersHaving exposure to cultural norms and diverse viewpointsAbility to change the communication style on unusual eventsExcellent interpersonal, research, and record-keeping skills

Great Opportunity For You To Work With India's Leading BPO / DATA ENTRY BACK OFFICE MNC* Fresher And Experience Candidate Apply* Both Day /Night Shift*Cab facality + 1 Time Mea*Salary - 15K to 25K + incentives

we believe in satisfying the needs of our customers. We do so, by making all channels of communication open for our clients and helping them discover essential products/services from the comfort of their homes. That is why we are seeking a highly skilled telesales executive. By bridging the gap between the customers and the company, the work of a telesales executive involves having telephonic conversations with the customers, while hitting the sales targets of the company. Going the extra mile for the customer is a vital part of the role of the telesales executive. With an in-depth knowledge of the companys offerings, the ideal telesales executive works towards building a strong relationship with customers, by making telephonic sales.Objectives of this roleMeet weekly/monthly sales targets by developing a marketing strategy as a telesales executiveGain a deep understanding of the companys services and find gaps in the customers lives wherein the companys services fitFoster strong relationships with existing and potential customers by honing the telesales executive skills such as listening, empathy and problem-solvingComply with the rules and regulations of the company by providing customer support as a telemarketing executiveResponsibilitiesConvert leads for the company through telephonic conversationsMaintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queriesStick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job roleUpdate customers about new launches and record customer reactions to new products Be aware of the latest industry trends as a telesales executiveLiaise with the concerned department regarding customer queries and complaintsRequired skills and qualificationsHigh school diplomaPrior experience working as a telesales executive or in a similar role Fluency in English Adept knowledge of working with MS Office