Customer Support Executive Graduate Fresher Jobs in Gurgaon

Handle inbound and outbound customer calls.Resolve customer queries and provide accurate information.Maintain a professional and positive attitude with customers.Update customer details in the system.Follow company processes and quality standards.Meet daily performance and productivity targets.Complaint handling first level resolution

As a Customer Support Executive, you will be responsible for providing excellent service to our clients and ensuring their satisfaction. Your role is critical in maintaining positive relationships with customers and resolving any issues they may face.**Key Responsibilities:**- **Respond to Customer Inquiries:** You will handle incoming calls and messages from customers, providing them with the necessary information and assistance.- **Resolve Issues Efficiently:** When customers have problems, you will take the initiative to identify the issue and offer effective solutions to ensure swift resolution.- **Document Customer Interactions:** It is essential to keep accurate records of customer interactions in our system, as this helps in tracking issues and providing better service in the future.- **Provide Product Knowledge:** You will need to familiarize yourself with our products and services to accurately answer questions and guide customers when needed.- **Follow Up with Customers:** After resolving an issue, you will check back with customers to ensure their satisfaction and encourage their feedback.**Required Skills and Expectations:**- **Excellent Communication Skills:** You must have strong verbal and written communication skills to interact confidently with customers.- **Problem-Solving Abilities:** A keen aptitude for identifying problems and offering practical solutions will greatly benefit your role.- **Customer-Focused Mindset:** A desire to help and support customers while maintaining a positive attitude is essential.- **Basic Computer Skills:** You should be comfortable using computers and handling customer management software.- **Team Player:** Being able to work collaboratively with your team members is vital to ensure a cohesive working environment.

JOB Role: To provide human intelligence services to support leading US websites. Your responsibilities will include reviewing user-generated content, offering email support, assisting via live chat, and performing data entry tasks. This role requires attention to detail, excellent communication skills, and the ability to handle multiple tasks efficiently.Eligibility Criteria:- Non-voice, non-technical back-end profile. Graduates with 02 years of experience are eligible. Candidates should have strong computer knowledge.- Age between 21 and 30 years- Responding to customer enquiries and resolving issues via email communication- Excellent written and verbal English communication skills- Knowledge of email management tools and software- Good knowledge of Social Media platforms- Ability to work in a 24/7 environment, with 3 rotational shifts- Must be willing to work from the officeRotational Shifts :Morning: 6:00 AM to 2:00 PMAfternoon: 1:00 PM to 9:00 PMNight: 9:00 PM to 6:00 AMSalary & Remuneration:-Monthly CTC Offered: Rs. 25,000/- to Rs. 26,000/-Yearly CTC Offered: Rs. 3LPA to 3.10LPA.Benefits: ESI, PF, Yearly Bonus, Gratuity, Night Shift allowance etc.Contact: (Kapil Sharma HR-Administrator)Tel- 0124-4265652/3Send resume to ecs.hr2.grg@elcamiotech4.com

Customer Support ExecutiveLocation: Plot 5, Block O, South City I, Sector 40, Gurugram, Haryana 122003Job Type: Full-TimeExperience: Fresher up to 6 monthsQualification: Graduation (Mandatory)Job Description:We are looking for a proactive and customer-focused Customer Support Executive to join our team. The ideal candidate will be responsible for handling customer queries, resolving issues efficiently, and maintaining a high level of customer satisfaction. This role also requires coordination with banks regarding payment-related concerns.Key Responsibilities:Handle customer queries through calls, emails, or chat in a professional and timely manner.Understand customer issues and provide appropriate solutions to resolve them.Actively coordinate with banks for payment updates, verifications, and dispute resolutions.Maintain accurate records of customer interactions and follow-up actions.Tackle difficult or urgent situations with patience, problem-solving skills, and a calm approach.Collaborate with internal teams to ensure smooth handling of customer concerns.Ensure a positive customer experience with every interaction.Requirements:Graduation is mandatory (any stream).Strong verbal and written communication skills.Ability to stay calm under pressure and manage multiple tasks efficiently.Good interpersonal and coordination skills.A fresher or candidate with up to 6 months of relevant experience will be considered a right fit.Basic knowledge of banking/payment processes will be an added advantage.What We Offer:Friendly and supportive work environmentOn-the-job trainingOpportunity to grow within the organization

Handle inbound/outbound calls, emails, or chats for customer queries.Provide accurate and timely information about products, services, or processes.Resolve customer complaints, escalations, or technical issues professionally.

1. Excellent Communication Skills both verbal and written in English.2. Flexibility to adapt to fast paced learning atmosphere.3. Should have handled bulk email/chat/Calling process. 4. Must have 5 years experience in the email process.5.Flexibility to adapt to a fast-paced learning atmosphere.

Process: Electronics Outbound processLocation: GurgaonSalary: 24k Shift: Day Shift for Boys & girls.Working days - 5 days working.Qualification: GraduateExperience: Freshers and experiencedResponsibilities: Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and customer satisfaction Communication skills: Excellent Ability to work in a fast-paced environment Strong problem-solvingskills

Job Opportunity: Sunshine Voice (Citi) CNX** WFO### **Job Details:** - **Role:** Voice Process (Customer Support). - **Shifts:** Rotational shifts with week-offs. - **Working Days:** 5 days working per week. A great opportunity to work in an international voice process with CNX! Apply now!Both freshers and experienced can apply Contact on 7876638507

Urgent Hiring!Job Profile: NV (Chat & Email Support)Location: GurgaonSalary: 23,000 CTC (20-30% hike on the previous salary for experienced candidates)Eligibility Criteria:Graduate (Fresher or Experienced)Excellent communication skillsTo apply, send your CV to 8918327115

Job Summary: We are seeking a friendly, motivated, and detail-oriented Customer Support Executive to join our team. The ideal candidate will be responsible for assisting customers by providing timely and accurate information, addressing inquiries, resolving issues, and ensuring overall customer satisfaction.Key Responsibilities:Provide accurate product or service information to customers.Follow up with customers to ensure their issues are resolved to their satisfaction.Identify and suggest improvements to products, services, and processes based on customer feedback. Required Skills and Qualifications:High school diploma or equivalent (Bachelors degree preferred).Strong communication skills, both verbal and written.Empathy and patience in dealing with customers.Good problem-solving and critical thinking abilities.A positive attitude and a team oriented approach.

Job DescriptionCOMAPNY - COGNIZANTLocation - Gurugram Job role - INTERNATIONAL VOICE PROCESSQualifications : Any GraduateSalary : 3.10 LPA Skill set - Fresher with excellent communication , proficient in writing , reading and speaking english and hindi , excellent customer service skills , should be okay with voice process , interpersonal skills Shifts - 24x7 Rotational Shift Week offs - 5 days working & 2 days rotational off Interview Rounds HRVERSENT Assessment Ops ( Final round )Facilities: 2 way cab, 2 meals a dayOffice Location (Gurugram): Ground Building No. 3, IT & ITES, village, Central Park II, Sector 48, Gurugram, Haryana 122001WhatsApp no -9785839083

Urgent Hiring for Customer Success Associate Salary : 23K CTC to 25K CTC- Excellent comms in both English and Hindi, No MTI or RTI, grammatical or pronunciation errors- Graduate from any field- Fresher and Experienced both can applyShifts : 24/7 Rotational Shift. - Day shift for females till 8 pm/Window 8 to 10 Rotational - for males;6 Days working, 1 Day Rotational WeekoffWhatsApp : +91 84214 62997

**Customer Support Executive - Merapashu360, Gurugram****Responsibilities:**1. **Customer Interaction:**- Handle inbound and outbound customer calls, emails, and chat inquiries.- Provide accurate information regarding products and services to customers.2. **Issue Resolution:**- Resolve customer issues, complaints, or queries in a timely and effective manner.- Escalate unresolved issues to the appropriate departments as necessary.3. **Customer Satisfaction:**- Ensure a high level of customer satisfaction by delivering prompt and courteous support.- Follow up on customer complaints to ensure complete resolution.4. **Data Management:**- Maintain accurate records of customer interactions and update databases accordingly.- Document customer feedback to identify common issues and recommend improvements.5. **Product Knowledge:**- Stay updated on Merapashu360s offerings to provide informed support.- Educate customers on new features and product updates.6. **Collaboration:**- Work closely with internal teams (sales, technical support, etc.) to ensure seamless service delivery.- Share customer insights and feedback with relevant teams to improve products/services.**Qualifications:**- Minimum 6 months of experience in customer support or a similar role.- Strong communication and problem-solving skills.- Ability to handle challenging situations with patience and empathy.- Proficient in using CRM software and other customer support tools.Location: Gurugram

Free of cost. Phone Pay - Transcom Gurgaon Profile - Customer Support Voice Process Salary - Fresher 25kctc -27k ctc depends on interview Good coms skills and Hindi is mandatory. Qualification - Graduation mandatory Shift - 6 days working rotational Shift no cabs. Fixed day shift for female and male rotational Shift. Interview mode - screeningOperationalVersant testClient roundImmediately joiners only and interested candidates drop me your resume 7027923641

Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.

: Customer Support Executive - Axis BPO Process (inbound customer service + credit card upselling process) - Sector 127, Noida - BPO : Full-Time: Under Graduates/Graduates: Fresher (Graduates) UG with Minimum 1 Year BPO voice process experience (Customer service in Tele Banking/Tele Sales) : Versant score should be more than 4 Basic telephonic etiquettes and customer skills Candidate should be able to communicate in English and Hindi Customer-focused and attentive : Answers inquiries by clarifying desired information Determines requirements by working with customers Resolves problems by clarifying desired information Cross-sell and upsell products/services1. Shifts-Proper day shifts ,6 days working + 1 day Rotational week off2. Direct walkin interview process : Free pick and drop shuttle service till specified locations (Metro stations-Noida Sector-37, 52, 59 & Noida City Centre) : Updated CV Aadhar cardThis is a customer-centric role with a focus on telephonic communication and customer service.Candidates should possess the required language skills and be customer-focused.Experience in Tele Sales or Tele Banking is preferred for candidates with at least 1 year of experience.Posting by: Harshit Juneja ./ - +

Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.

Looking for Domastic and international voice process

Job Title- Customer Support ExecutiveWe're looking for a Customer Support Executive who is passionate about customer service and enjoys working in a fast-paced environment. The candidate will be responsible for making calls to customers, answering inbound calls from customers, and providing excellent customer service.Key Responsibilities: - Take inbound and blended calls, answer questions. Make outbound calls to prospects and clients. Assist with activities, documenting leads, and managing databases. Calling active and budding clients to encourage the business. Perform other duties as assigned. Addressing clients' uncertainties, grievances, and suggestions on time.Desired Candidate Profile: Detail-oriented and committed to a high level of accuracy. Excellent oral communication skills and listening skills. Experience: Minimum 1 years (Preferred) Education- Graduate (Minimum)

We are hiring for a reputed BPO in Gurgaon. Here are the details:Process - Electronics MNC Sales (Outbound + Chat process)Shift - 8:00 am to 8:00 pm Rotational Shifts (24x7 For Boys & Day shift for Girls)Salary - 28000 for experienced and 24000 for freshers + incentives for allKey Responsibilities:Engage with clients to understand their needsMust have Selling SkillsBuild and maintain strong client relationships to drive sales and enhance customer satisfaction.Skills: Communication skills: Excellent Ability to work in a fast-paced environment. Strong problem-solving skills.Apply if you are ready for a high paying job as a fresher or want to use your skills as an experienced professional.

To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibility Criteria:- Male Candidates only.- Excellent English reading and written communication skills.- Proficiency in computer usage, including website searching and retrieving data from the internet.- Ability to respond to customer inquiries and resolve issues via email communication.- Willing to work in 3 rotational shifts.- Good knowledge of Social Media platforms.- Formal attire required- Work from office.- Age critarea- 21 to 30 yearsSalary & Remuneration:-Monthly CTC Offered: Rs. 23,000/- to Rs. 25,000/-Yearly CTC Offered: Rs. 2.7LPA to 3LPA.Benefits: ESI, PF, Yearly Bonus, Gratuity, OT, Night Shift allowance etc.Office Address:Elcamino Software Pvt LtdPlot no. 194, Udyog Vihar, Phase -IV, Gurugram, HaryanaContact: (Kapil Sharma HR-Administrator)

JOB Role: To provide human intelligence services to support leading US websites. Services include the review of user-generated content, email customer support, live chat and data entry.Eligibilities -- Male Candidates Only.- Excellent English reading and written communication skills.- Ready to work in 3 Rotational Shifts.- Good knowledge of Social Media platforms.- Formal Attire- Work from office.

Jobs & Responsibilities:- 1. Candidates are expected to have a better understanding over English as well as in written with grammatically. 2. Selected candidates must willing to work on rotational shifts such as Morning, Afternoon & night. 3. Must having the basic knowledge of computer along with fair typing speed. 4. Deserving candidates will get a chance to work in paid training session, a highly-supported official environment, exploring new things & much more. 5. Only Male candidates will be considered with having age criteria between 20-30 years old.Kindly check the venue details below for Walk-in-Interview: Elcamino Software Pvt Ltd. Plot no. 194, Udyog Vihar, Phase -4, Gurugram Job Types: Full-time, Fresher, Walk-In