Customer Relationship Job Vacancies in Malad East

Customer Interaction: Handle inbound/outbound calls, emails, or chat messages from customers in a professional manner.Problem Solving: Listen to customer issues, diagnose problems, and provide accurate, timely solutions.Record Keeping: Update customer interaction details and records accurately in the company database/CRM system.Target Achievement: Meet daily and monthly performance targets, including average handling time and customer satisfaction scores. Adherence: Follow company policies, scripts, and quality guidelines while maintaining data privacy.Requirements & Qualifications Education: High School Diploma / 10+2 / Graduate in any stream.Experience: Freshers are welcome. 0 to 1 year of experience in a BPO or customer service role is a plus.Skills:Good spoken and written communication skills.Active listening and patience when dealing with customers.Basic computer literacy and typing skills.Flexibility: Willingness to work in rotational shifts or specified shift timings.

Customer Service Representative for an International BPO

We have vacant of 5 Field Sales Executive Jobs in Malad East, Mumbai, Malad West, Mumbai, Bhiwandi Thane, Experience Required : 1 Year Educational Qualification : B.Com, Bachelor of Hotel Management Skill Customer Relationship, Direct Sales, Marketing Communication, Lead Generation, Retail Sales, Field Marketing etc.Bike compulssory ..

Job Openings for 2 Office Assistant Jobs for Freshers in Malad East, Mumbai, having Educational qualification of : Higher Secondary, B.Com, M.Com with Good knowledge in Customer Relationship, Data Management, Microsoft Excel, Microsoft Office, Clerical Work, Microsoft Word, Receptionist Activities, Internet, Basic Computers, Office Work, Followups, Data Entry, MS Office etc.

Handle inbound/outbound calls, emails, or chats for customer queries.Provide accurate and timely information about products, services, or processes.Resolve customer complaints, escalations, or technical issues professionally.

1) Should able to handle Banks work2) Attending Phone Calls3) Print / Scan / Xerox / Filing dispatch Couriers & record4) Managing file system and maintain proper filing system5) Documentation and other office related work6) Coordinate with brokers and find the new clients whenever is required7) Maintain Pretty Cash8) Maintain office & Manage office boy9) Monthly MIS10) Schedule meetings and appointment and manage travel11) Manage information flow in a time12) Set up meeting13) Communication Memos, Emails, Reports phone calls in a polite andprofessional manner14) Visitors and identifying their visit15) Maintain Attendance and Leave Records16) Carry out desk & field market research17) Responsible for collection,18) Tabulation of data entry & data processing during market research for otherbench mark projects

Job Profile: Develop and provide solutions to the clients basis their requirements Conduct timely and regular follow-up with the leads and tag them on broadcasts and news articles Increase client base by meeting new clients, taking reference from the existing investors and thereby building AUM Initiate portfolio review of the existing investors in a timely manner Upsell and Cross sell products to the existing investors and keep them updated on the primary and secondary market trends Share regular updates with the investors with regards to the schemes, research papers, etc. Conduct regular marketing activities in coordination with the regional marketing team and product teamMust Haves: Excellent socializing and relation building skills. Excellent communicating and listening skills, ability to explain complex information clearly and in a simplified manner. Should be a confident individual and must conduct and present themselves well in front of client Able to analyse the requirement of the clients basis their financial goals and have strong logical and numerical ability Ability to deal with stress and follow procedures. Has good emotional stability and conscientiousness when dealing with achieving targets. Should always identify opportunities for greater profit Follows the guidelines and compliance needs and be closely monitored and response to any request for documentationDesired Candidate Profiles Candidate Should have a minimum 6 month- 4 years years of experience in Wealth Management, Financial Planning & Investment Advisory. Possession of requisite certifications will be an added advantage Should have exposure in all Wealth Instruments viz., Insurance, FD, Mutual Fund, PMS, AIF etc. Should have a proven track record of AUM generation.Location- Across Mumbai, Maharashtra

Job profile Ticket booking Food place orderCustomer guidanceTiming rotation shiftMorning 8 to 5Evening 4 t o 2

Navkarmik Infra is a leading infrastructure company committed to delivering innovative and sustainable construction solutions. We pride ourselves on our dedication to quality, safety, and customer satisfaction. As we continue to grow, we are looking for a dynamic and professional Receptionist to join our team.Job Description: We are seeking a highly organized and friendly Receptionist to be the face of our company. The ideal candidate will be responsible for providing excellent customer service, managing front desk operations, and supporting administrative tasks.Key Responsibilities:Greet and welcome visitors in a warm and professional manner.Answer and direct phone calls to the appropriate departments.Manage and maintain the reception area, ensuring it is clean and presentable.Handle incoming and outgoing mail and courier services.Assist with scheduling and coordinating meetings and appointments.Provide general administrative support, including data entry, filing, and document preparation.Maintain office supplies inventory and place orders when necessary.Assist in organizing company events and meetings.Ensure compliance with company policies and procedures.Requirements:High Secondary or equivalent.Proven experience as a receptionist or in a similar role.Excellent verbal and written communication skills.Strong organizational and multitasking abilities.Friendly and professional demeanor.Ability to work independently and as part of a team.What We Offer:Competitive salary and benefits package.A positive and supportive work environment.Opportunities for professional development and growth.Work with a dedicated and passionate team.Job Type: Full-timePay: 10,000.00 - 12,000.00 per monthLanguage:English (Preferred)

We are hiring for multiple MNCs across Mumbai and Navi Mumbai.Designation: Customer Care RepresentativeRequirements: Excellent Communication neededShift Timing: UK/US ShiftsSalary: Max up to 30k (Depending upon experience and last drawn)Week offs: Any 2 rotational week offsTransportation: One way transport availableHSC/Graduate Freshers can apply tooPerks and incentives included.

We Are Hiring ( US Soft Collection Process )International Soft collection Process Customer Service (Inbound Process)Night shift (Location-Bhayander)5 days working with( 2 off ) (9 hours shift )Work From Office ( Cab Facilities )HSC, Graduate Fresher as well as Experienced can applyGood Communication skills and English fluency is mandatorySalary As per experience Upto 30K+InhandRegards HR Rekha DROP YOUR CV ON THIS ABOVE NUMBER WILL CONTACT YOU SOON

Urgent Hiring for SUD outbound Survey callingCandidates with below language are required. Language: Telugu 5Tamil 5Kannad 5Malayalam 5Salary: Undergraduate : 16500 CTC, 13900 TH.Graduate 17000 CTC, 14300 THLocation - ThaneRegards,HR.Chhabi

What Youll be DoingDo you have a passion for helping others and giving them peace of mind? In this role, youll work to resolve customer issues via phone and chat services including chat, text, email, social media, direct messaging as well as other nonverbal platforms. Whether its getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, youll be the difference between their customer experience being just average or an exceptional one.During a Typical Day, YoullAnswer incoming communications from customersConnect and resolve issues with customers using via verbal & written communicationWhat You Bring to the Role6 mo customer service experienceAbility read, write and speak English at a strong proficiency levelComputer literacyWhat You Can ExpectSupportive of your career and professional developmentAn inclusive culture and community minded organization where giving back is encouragedA global team of curious lifelong learners guided by our company values.Monthly CTC between INR 30,000 41,000 with additional performance bonus opportunities.And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentivesMust be able to work on a rotating schedule and weekends/holidays if needed.Job Location :- Goregaon, Mumbai, MaharashtraSalary :- Upto 3.60 LPAJob Category: Customer Service Representative - Voice and ChatJob Type: Full TimeJob Location: Mumbai Maharashtra