Hiring Fresher - Air Ticketing Executive - Howrah

Fly Careers

0 - 1 Years
35 Openings
2.5 - 5.5 Lac/Yr
Posted 3 days ago
Face-to-Face interview
Howrah

Key Skills

Customer Relationship Air Ticketing Ticket Booking

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Job Description

As an Air Ticketing Staff member in Howrah, you will play a critical role in ensuring smooth travel arrangements for passengers. You will work in a full-time office environment, primarily handling ticketing and related tasks.

**Key Responsibilities:**

- **Ticket Booking:** Assist customers in booking air tickets, ensuring all details such as dates, times, and passenger requirements are accurately recorded.

- **Customer Assistance:** Provide support to passengers by answering queries related to flight schedules, fares, and baggage policies, ensuring they have all necessary information.

- **Travel Documentation:** Help customers understand and complete necessary travel documentation and procedures, ensuring compliance with airline rules and regulations.

- **Payment Processing:** Handle ticket payments securely and efficiently, ensuring all transactions are recorded accurately and following company procedures.

- **Issue Resolution:** Address any issues or concerns raised by customers regarding their bookings, flights, or services, aiming for a quick and satisfactory resolution.

**Required Skills and Expectations:**

Candidates should have good communication and interpersonal skills to effectively interact with customers. An understanding of customer service principles is essential. Attention to detail is crucial for accurately handling booking details and processes. Basic computer skills are necessary for using ticketing software and managing customer information. A proactive and positive attitude is expected, along with the ability to work in a team environment. Eligibility for this position requires education up to at least the 10th grade, with prior experience being a plus but not mandatory.