Hiring Fresher - Air Ticketing Executive - Howrah

As an Air Ticketing Staff member, you will play a crucial role in assisting customers with their travel needs. Your main responsibilities will include:

- Booking Air Tickets: You will be responsible for helping customers reserve airline tickets by checking availability and processing their reservations accurately.

- Providing Customer Support: You will assist clients by answering their queries regarding flight schedules, ticket prices, and travel policies, ensuring they have all the information needed for a smooth journey.

- Handling Payments: You will manage payment processing by accepting cash or card payments for tickets and issuing invoices or receipts as required.

- Maintaining Records: You will keep accurate records of bookings and transactions to ensure all data is up-to-date and accessible for reference.

- Coordinating with Airlines: You will communicate with airlines to resolve issues related to ticket changes, cancellations, or any customer concerns.

To succeed in this role, you should have a good understanding of air travel procedures and excellent communication skills. You must be detail-oriented to ensure accuracy in bookings and transactions. A friendly and professional attitude is essential, as you will be interacting with a diverse range of customers. Basic computer skills are necessary to use booking systems effectively. Being a team player and adapting to a fast-paced work environment will help you thrive in this position. Previous experience in customer service is a plus but not mandatory for candidates with the right attitude.

• Experience

  0 - 1 Years

• No. of Openings

  38

• Education

  10th Pass

• Role

  Air Ticketing Staff

• Industry Type

  Aviation / Airline / Aerospace

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  Kolkata