As an Airport Ticketing Executive, you will play a crucial role in ensuring the smooth processing of passengers at the airport. You will work directly with customers and help them with their travel needs.
Key Responsibilities:
- Ticket Sales: Assist customers in purchasing tickets for flights, ensuring all necessary details are gathered and confirmations are provided.
- Customer Assistance: Respond to passenger inquiries regarding flight schedules, fare details, and travel requirements, providing them with accurate information.
- Check-in Support: Facilitate the check-in process for passengers, helping to issue boarding passes and manage baggage handling efficiently.
- Problem Resolution: Address any issues or complaints raised by passengers, working swiftly to find solutions and maintain customer satisfaction.
- Record Maintenance: Keep track of ticket sales and related documents, ensuring proper filing and organization for efficient retrieval.
- Coordination with Airlines: Liaise with airlines to ensure accurate information is provided to passengers regarding flight changes, cancellations, or delays.
Required skills and expectations include:
- Communication Skills: Strong verbal and written communication skills to interact effectively with diverse customers.
- Customer Service Orientation: A friendly and helpful attitude is essential to provide an excellent experience for passengers.
- Attention to Detail: A keen eye for details to manage bookings and ensure accurate ticketing.
- Basic Computer Knowledge: Familiarity with computer systems and software for ticketing and record-keeping purposes.
- Team Player: Ability to work well within a team, cooperating with colleagues to ensure smooth operations at the airport.
No prior experience is required, making this an ideal entry-level position for individuals looking to start a career in the travel and tourism industry.
Experience
0 - 1 Years
No. of Openings
56
Education
10th Pass
Role
Airport Ticketing Executive
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 38 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
Flexible Working Hours, Weekly Payout, Overtime Pay, Joining Bonus, Annual Bonus, PF, Travel Allowance (TA), Petrol Allowance, Mobile Allowance, Internet Allowance, Laptop, Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days, One-way Cab, Two-way Cab
Face Interview Location
kolkata