Array ( [0] => customer-management [1] => salt-lake-kolkata ) Customer Management Jobs in Salt Lake,Customer Management Job Vacancies in Salt Lake West Bengal
13

Customer Management Job Vacancies in Salt Lake

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  • 0 - 1 yrs
  • 1.8 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Service Customer Handling Customer Management Cold Calling Customer Communication Customer Relationship Voice Process BPO Voice
As a Customer Care Executive, you will play a vital role in ensuring customer satisfaction and providing support through various channels. You will handle inquiries and resolve issues while maintaining a high standard of service.**Key Responsibilities:**- **Handle Customer Inquiries:** Respond to customer questions and concerns via phone, email, or chat to provide timely assistance and information.- **Resolve Issues:** Identify customer problems and work to resolve them effectively, ensuring a positive experience and rebuilding trust.- **Maintain Customer Records:** Accurately document interactions with customers in the system to track inquiries and updates for future reference.- **Provide Product Information:** Educate customers on product features and services to enhance their understanding and improve their overall experience.- **Follow Up:** Regularly check in with customers post-interaction to confirm their issues are resolved and to gather feedback on their experience.**Required Skills and Expectations:**- **Communication Skills:** You should have strong verbal and written communication skills to effectively assist customers and clearly convey information.- **Problem-Solving Ability:** The role requires quick thinking and creativity to find effective solutions to customer issues.- **Attention to Detail:** A keen eye for detail helps ensure accurate documentation and reduces the chances of errors in customer interactions.- **Team Player:** You will collaborate with team members and other departments to improve service delivery and resolve customer issues.- **Basic Computer Skills:** Familiarity with computer applications and typing skills are essential for handling customer inquiries efficiently.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Salt Lake Kolkata
Data Analysis Telecalling Customer Coordinator Team Coordinator Team Building Behavioral Interviewing Candidate Assessment
As a Recruitment Manager, your primary responsibility will be to oversee the entire recruitment process, from sourcing candidates to onboarding. You will be responsible for developing recruitment strategies, conducting interviews, and managing the hiring process. Additionally, you will need to collaborate with different departments to understand their hiring needs and ensure a smooth recruitment process. To excel in this role, you must possess excellent communication skills, both written and verbal. You should have a keen eye for talent and be able to assess candidates effectively. Strong organizational skills are essential to juggle multiple responsibilities and meet deadlines. A basic understanding of HR practices and recruitment tools will be beneficial in this role. Additionally, the ability to work independently and as part of a team is crucial to succeed as a Recruitment Manager. Overall, we are looking for a proactive and detail-oriented individual who is passionate about finding the right talent for our organization. If you meet the qualifications and are ready to take on this challenging yet rewarding role, we encourage you to apply.
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  • 2 - 5 yrs
  • 3.5 Lac/Yr
  • Female
  • Salt Lake Kolkata
Customer Relationship b2b Marketing B2B Sales Interpersonal Skills Lead Generation Field Sales Corporate Sales Customer Service Channel Sales Direct Sales
As a Business Development Manager, your main responsibilities will involve identifying new business opportunities, building relationships with potential clients, and driving growth for the company. You will be expected to research market trends, develop strategies to expand the customer base, and meet sales targets to increase revenue.Key Responsibilities:- Research and identify potential clients and new markets to expand the business.- Develop and maintain relationships with key stakeholders to drive growth and achieve sales goals.- Create and implement strategic business development plans to increase revenue and market share.- Collaborate with internal teams to ensure smooth execution of business development strategies.Required Skills and Expectations:- Minimum of 2-5 years of experience in business development or a related field.- Strong communication and interpersonal skills to effectively engage with clients and stakeholders.- Excellent analytical and problem-solving abilities to identify business opportunities and address challenges.- Ability to work independently and as part of a team to achieve targets and drive business growth.- High school diploma or equivalent education required.
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Hiring For Restaurant Manager

Perfect Place In Town

  • 3 - 5 yrs
  • 6.5 Lac/Yr
  • Salt Lake Kolkata
Hotel Customer Handling Hotel Restaurant Restaurant Staff Food Costing
Key ResponsibilitiesOperations ManagementSupervise day-to-day restaurant operations.Ensure smooth coordination between kitchen, service, and administration.Maintain cleanliness, hygiene, and compliance with safety standards.Staff ManagementRecruit, train, and supervise restaurant staff.Prepare duty rosters and assign tasks.Motivate and monitor staff performance to ensure quality service.Customer ServiceEnsure excellent customer experience.Address complaints and resolve issues promptly.Maintain relationships with regular guests and encourage feedback.Financial & Inventory ControlMonitor budgets, control costs, and maximize profits.Manage cash flow, billing, and accounts.Oversee stock levels, order supplies, and prevent wastage.Marketing & PromotionPlan promotional activities and seasonal offers.Coordinate with marketing teams to attract customers.Manage online presence, reviews, and brand reputation.ComplianceEnsure adherence to food safety and licensing regulations.Maintain health & safety standards.Conduct regular audits and inspections.Skills & QualitiesLeadership and team management.Strong communication and interpersonal skills.Problem-solving and conflict resolution.Financial and business acumen.Ability to work under pressure and multitask.Knowledge of F&B trends and customer preferences.
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  • 1 - 3 yrs
  • 1.3 Lac/Yr
  • Salt Lake Kolkata
Customer Management Data Management
Product Presentation:Explain insurance products: Provide detailed information about insurance plans, coverage, premiums, benefits, exclusions, etc.Suggest suitable plans: Based on the customers requirements, recommend the right insurance plan that meets their needs.3. Sales and Conversion:Close sales: Persuade and convert prospects into customers, ensuring they understand the terms and conditions before purchase.Provide quotes: Offer premium quotations and any promotional offers.4. Follow-ups and Reminders:Follow-up calls: Call customers who have shown interest but havent yet purchased a policy. Regularly follow up to convert the lead into a sale.Policy reminders: Remind customers about policy renewals, premium dues, or any changes in their policy.5. Handling Objections:Overcome resistance: Address customer concerns, doubts, or objections related to premiums, coverage, or any other aspects.Negotiation: In some cases, negotiate premiums, payment terms, or other policy features.6. Customer Service:Answer queries: Address any questions or doubts regarding existing policies.Provide support: Assist with claims or provide additional details about the policy.7. Data Maintenance & Reporting:Maintain accurate records: Keep customer data and interaction history up-to-date in the CRM system.Provide sales reports: Report daily or weekly sales figures, leads generated, and other performance metrics to the manager or team leader.8. Compliance and Ethics:Adhere to regulations: Ensure all sales activities comply with insurance industry regulations and ethical guidelines.Disclosure: Provide clear and transparent information about the policy terms and conditions to avoid future disputes.FOR MORE DETAILS FEEL FREE TO CONTACT ON THE HR DEPARTMENT.6291764734 (11AM TO 5PM)
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Hiring Fresher - Sales Girl - Kolkata

TRIPLE S BUILDCON INFRA PVT. LTD.

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Female
  • Salt Lake Kolkata
Customer Management Selling Skills Communication Skills
we need sales Executive female person, with good communication skills who handle client nicely,
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Retail Assistant (Full Time)

Sindharam Sanvarmal

Retail Customer Management Retail Operations Retail Planning Packing Material P D
Working in a shop, doing every task including packaging, sealing , moving, delivery , customer dealing . Weighting dry fruits , checking items
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Finance Sales Executive

Altius Investech

Strategic Communication Finance Manager Finance Analyst Financial Service Manager Customer Relationship Executive Customer Relationship Manager
About Us:Altius Investech is India's leading platform for Unlisted and Pre-IPO investments. We are currently seeking a talented Financial Sales Manager to join our team.Job Title: Financial Sales ManagerPrimary Objective:Expand our client base and increase sales in the unlisted shares and pre-IPO investment sector.Key Responsibilities:1. Identify and acquire new clients2. Develop and deliver effective presentations on unlisted shares and pre-IPO investments3. Establish and maintain strong client relationships4. Stay informed of market trends and developments5. Collaborate with team members to develop sales strategies6. Meet and exceed sales targetsQualifications:- 2-3 years of experience in financial sales- Strong knowledge of the stock market, particularly unlisted shares- Excellent communication and presentation skills- Ability to perform well under pressure- Interest in long-term career growthRequired Skills:- In-depth financial knowledge and analytical abilities- Capacity to explain complex financial concepts clearly- Patience and high energy- Strong relationship-building skillsWe Offer:- Competitive salary and commission structure- Opportunity to play a key role in India's growing unlisted shares market- Collaborative team environment- Long-term career development opportunitiesApplication Process:Please submit your resume, a compelling cover letter, and a brief sales pitch (280 characters maximum) to contact@altiusinvestech.comEmail Subject: Financial Sales Manager Application - [Your Name]Join us in our mission to advance the unlisted shares market in India.
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Query Management Problem Solving Call Center Executive Handling Customer Queries
Hiring candidate who can speak excellent in English and has fluency as well No sales no target Immediate joiner
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Communication Skills Customer Care Customer Support BPO Customer Service Operations Customer Management Customer Handling
Urgent hiring for an MNC in Kolkata! ! Desired Profile: Must have excellent communication skills in English (both oral and written) Willingness to work in night shift and join ASAP Both experienced and freshers can applyOther Details: Process: inbound voice process (US healthcare) Night shift Work from office Salary 13.5K to 18.5 K inhand (depending upon experience and CTC) 5 days working & 2 days weekly off Location Salt Lake, sector -5 , KolkataJob Perks-: Fixed weekend (Sat & Sun) off Cab drop facility provided Subsidised meals No sales, no target PF & ESI available Attendance allowance of 1k per month provided. Lucrative bonus and incentives available
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Salt Lake Kolkata
Communication Skills Customer Support Customer Service Operations Customer Management Customer Handling
Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Qualification: 10+2Responsibility : Customer HandlingAge Limit : 18-32Hiring Process : Walk-in Shift : Day Job Posting : Jun 22 2022
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Customer Service Advisor

Sagiate Solution LLP

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Salt Lake Kolkata
Communication Skills Customer Care Customer Retention Customer Support Customer Management Customer Handling Good English Communication
We have vacant of 20 Customer Service Advisor Jobs in Salt Lake Kolkata for Freshers Educational Qualification : Higher Secondary Skill Communication Skills,Customer Care,Customer Retention,Customer Support,Customer Management,Customer Handling, Good English communication etc.We are Running International UK Shift. Its Tele calling and we are selling Call Blocking Handsets in UK Market. It is genuine process.We have two shift timing:-1) 2pm till 9pm2) 2pm till 11pm(Drop Facility will be there)
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  • 0 - 6 yrs
  • 2.3 Lac/Yr
  • Salt Lake Kolkata
Communication Skills rnCustomer Care Customer Support Customer Management Customer Handling
MNC in KOLKATA is Looking for YOU !!!!!! Excellent English Communication Skills required Candidate should be okay with Night Shift Candidate based in Kolkata can only apply Work from Office Job International Inbound Voice Calling (US Medical Process) Fixed Sat & Sun (Weekend) off. Both fresher & experienced can apply Min Qualification - 12 Pass / Diploma In hand Salary - 12.5k to 18.5k (depending onexperience & current CTC) Attendance Allowance - 1k Month (12k Annually) Quarterly Bonus - 2k, Half Yearly Bonus - 3k & YearlyBonus 10k (Total 15k Annually) Lucrative Monthly Incentives (Performance Based) No Target, No Sales Job Shift Timing - 5.30 pm to 7 am (Any 9 hours shift) Free Drop Facility Available Location - Salt Lake, Sector 5 Candidate should be ready for Immediate Joining onSelection
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