48

Customer Care Fresher Jobs in South Kolkata

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  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • South Kolkata
Outbound Calling International Call Center Voice Process Customer Support
We are looking for a Call Center Executive to join our team in Kolkata South. In this role, you will play a vital part in providing excellent customer service and support. You will be responsible for handling inbound and outbound calls, assisting customers with their inquiries, and ensuring their satisfaction.**Key Responsibilities:**- **Answer Incoming Calls:** Respond to customer inquiries promptly and professionally, ensuring they receive the information they need.- **Resolve Customer Issues:** Address customer complaints and concerns effectively, aiming for quick resolutions that satisfy the customer.- **Maintain Records:** Keep accurate records of customer interactions and transactions for future reference and analysis.- **Follow Up:** Reach out to customers as needed to follow up on issues, ensuring that they are happy with the solutions provided.- **Provide Product Information:** Share details about products and services, helping customers make informed decisions.**Required Skills and Expectations:**- **Communication Skills:** Strong verbal and written communication skills are essential for interacting with customers and team members.- **Problem-Solving Skills:** Ability to think quickly and provide effective solutions to customer issues.- **Basic Computer Knowledge:** Familiarity with computer software and systems for logging calls and accessing customer information.- **Team Player:** Willingness to collaborate with colleagues to enhance the customer experience and achieve team goals.- **Adaptability:** Openness to learn and adapt to new processes and technologies in a fast-paced environment. This is a full-time, in-office position suitable for individuals with 0 to 3 years of experience who have completed their 12th grade.
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  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • South Kolkata
Customer Management Customer Manager Customer Relationship Customer Retention Customer Acquisition Office Accountant Office Operation Banking Back Office Back Office Sales Back Office Assistant Back End Processing Back Office Coordinator Back Office Incharge Back Office Manager Back Office Officer Front Officer Front Office Front Desk Front Office Operations Front Office Executive
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131
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  • Fresher
  • 6.0 Lac/Yr
  • South Kolkata
Tele Marketing Microsoft Excel Customer Service Basic Computer Skills
We are seeking a Back Office Coordinator to join our team in Kolkata South. As a Back Office Coordinator, you will be responsible for managing and organizing all back office tasks to ensure smooth operations.Key Responsibilities:- Data entry and management: Inputting and updating information into databases and systems accurately.- Document handling: Sorting, filing, and maintaining physical and electronic records.- Communication support: Assisting in responding to emails, calls, and inquiries from internal and external stakeholders.- Coordination: Collaborating with different departments to ensure seamless workflow and timely completion of tasks.Required Skills and Expectations:- Graduate degree in any field.- Strong attention to detail and organizational skills to handle data accurately.- Good communication skills to assist in responding to queries effectively.- Ability to work independently and collaboratively in a team environment.- Proficiency in MS Office suite (Word, Excel, PowerPoint) for data entry and document handling tasks.
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Hiring Freshers || Back Office Executive

Reliance Nippon Life Insurance

  • 0 - 2 yrs
  • 2.8 Lac/Yr
  • South Kolkata
Customer Care Backend
In this role, you will be responsible for handling administrative tasks and providing support to the back office team. This includes data entry, maintaining records, organizing documents, and assisting with other daily operations. Key responsibilities include:- Managing and updating database systems: You will be responsible for inputting, updating, and maintaining accurate data in various systems.- Organizing and managing files: You will ensure that all documents and files are properly organized and easily accessible.- Assisting with administrative tasks: You will provide support to the back office team by handling tasks such as preparing reports, responding to emails, and coordinating with other departments.To excel in this role, you should have strong attention to detail, good organizational skills, and the ability to work well in a team. A 12th Pass education and 0-2 years of experience are required for this position. The ideal candidate will be proficient in basic computer skills and have a willingness to learn and adapt to new tasks.
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  • 0 - 3 yrs
  • Female
  • South Kolkata
Customer Relationship Outbound Calling Customer Service Customer Handling Customer Management
Role Overview:The Customer Relationship Executive will be responsible for maintaining healthy relationships with clients, ensuring smooth service delivery, collecting feedback, and providing consistent support to enhance customer satisfaction and loyalty.Key Responsibilities:Client Communication & Support:Maintain regular communication with clients to understand their needs and concerns.Provide timely and effective solutions to ensure customer satisfaction.Support clients throughout their service journey.Customer Feedback Handling:Collect, document, and share customer feedback with internal teams.Work with relevant departments to resolve issues quickly and efficiently.Service Coordination:Coordinate with operations and other internal teams for smooth service delivery.Maintain accurate records of all client interactions, follow-ups, and updates.Relationship Building:Build strong rapport and trust with clients to increase brand loyalty.Understand customer preferences and recommend suitable services or solutions.Multitasking & Reporting:Manage multiple customer accounts simultaneously.Prepare basic performance and activity reports to share with management when required.Requirements:Strong communication and interpersonal skills.Ability to manage customer concerns with patience and professionalism.Basic skills in documentation and report preparation.Ability to coordinate with multiple teams and multitask effectively.Prior experience in customer service or client-handling roles is preferred.Why Join Us:Competitive salary with incentive opportunities.Friendly and supportive team environment.Opportunity to grow in a well-established beauty and personal care brand.
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We have vacant of 30 Airport Ramp Executive Jobs in Kolkata, Kolkata South, Kolkata, Ranchi, Dhanbad, Dum Dum, Kolkata, Howrah, Nadia, Bhubaneswar, Jharsuguda, Purba Bardhaman, for Freshers Educational Qualification : 12th Pass, 10th Pass, Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp etc.
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  • Fresher
  • 2.3 Lac/Yr
  • South Kolkata
Fluent English Com Skill Customer Service English Language Inbound Process Inbound Voice Process Customer Support
HIRING FRESHER for International BPO - NO NIGHT SHIFTPosition : Customer Care ExecutiveLocation : Kolkata , Ballygunge , GolparkQualification : 10+2Shift : 12 noon to 9 p.mor 1 p.m to 10 P.M (No Night shift)Fixed shift , Fixed timeSkill : Fluent English Com skillProcess : International BPO (Easy Survey Process)Salary : 10 to 15K for Fresherinterested candidate may send resume at bindigupta07@gmail.comor call at 6290288963Thanks and RegardsBindi GuptaHuman Resource DepartmentJob Type: Full-timeBenefits: Paid sick timeWork Location: In person*Speak with the employer* +91 6290288963
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  • Fresher
  • 2.8 Lac/Yr
  • South Kolkata
Outbound Sales Customer Relationship Good Communication Health Insurance Mutual Funds Sales General Insurance
Job Role:- Sales Officer (SO) / Customer Care Associate (CCA)- Field work involves promoting and selling Axis Bank's products, including:- Savings and Current Accounts- PG Products (Life Insurance, Health Insurance, General Insurance, Mutual Funds, etc.)- Term Deposits- Debit/Credit CardsEligibility Criteria:- Education: Graduation degree mandatory- Age: 20-27 years- Male/Female Candidates: Both can apply- Driving License: Mandatory for male candidates, not required for female candidatesSalary:- 18,000 - 22,000 per month (CTC)Interview Details:- Date: August 14, 2025- Location: Various Axis Bank branches in Kolkata (listed below)Preferred Locations:- GAP Tollygunge- CIT Road, Kolkata- New Alipore- Sarat Bose Road, PB Branch- Survey Park, Kolkata- Boral Paddapukur- Jadavpur- Maniktala- Thakurpukur- Akra Fatak Metiabruz, Kolkata- Narkeldanga Charu Market- Park Street- Pallisree- Madurdaha- Ultadanga- Ballygunj Phari- Kudghat- Baghajatin- Silpara- Behala- Elliot Road- Jodhpur Park- Manoharpukur- Bhawanipur- Bakultala- B L Saha Road- AJC Bose Road- Mahatma Gandhi Road- Gurusaday Road- Mukundapur- Kolkata BarishaHow to Apply:- Send your updated resume via WhatsApp with Axis Bankmentioned.
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Basic Computers Microsoft Excel Microsoft Word Customer Focus Basic Computer Skills Microsoft Office Customer Service
This role will be responsible for executing and monitoring day-to-day banking operations, ensuring accurate and timely processing of payments, reconciliations, and coordination with banks. The role supports treasury functions, manages bank documentation, and ensures compliance with internal policies and external regulations.Key responsibilities: Handle day-to-day banking operations including NEFT/RTGS/IMPS payments, fund transfers, and cheque issuance. Prepare and maintain accurate bank reconciliations for all company bank accounts. Liaise with banks for account management, transaction queries, and resolution of issues. Assist in the processing of vendor and employee payments after necessary approvals. Monitor bank balances and coordinate with the treasury team for fund planning and placement. Manage documentation related to opening/closing of bank accounts, KYC updates, and credit facilities. Ensure timely deposit and accounting of collections including cheques, online receipts, and cash. Support internal and external audits by providing relevant banking documentation and transaction records. Maintain and update banking master data in ERP/Accounting software. Ensure compliance with company policies, RBI regulations, and banking norms.Prerequisites: Bachelors degree in Commerce, Finance, or related field (MBA/CA Inter is a plus). 13 years of experience in corporate banking operations or finance. Proficiency in MS Excel and accounting software (e.g., Tally, SAP, Oracle). Familiarity with internet banking platforms and treasury management tools. Strong attention to detail, accuracy, and ability to work under tight deadlines. Good communication and interpersonal skills for coordination with internal and external stakeholders.Shift Schedule: Day only Job Type: Full-timeCONTACT TO HRM ( 9123627978) OR SEND YOUR CV TO WHATS APP DIRECT.
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Passenger Handling Customer Relationship Airport Ticketing Airline Operations Airport Operation Airline Customer Service
We have vacant of 25 Airport Customer Service Associate Jobs in Jamshedpur, Jhargram, Giridih, Deoghar, Asansol, Jharsuguda, Calcutta Greens, Kolkata, Kolkata South, Kolkata, North Tripura, Siliguri, for Freshers Educational Qualification : 12th Pass, 10th Pass, Other Bachelor Degree Skill Passenger Handling, Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Airline Customer Service etc.
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Customer Care Cons BPO Operations Customer Relationship
We are seeking a customer-focused Customer Care Executive to join our team. will be responsible for handling inbound and outbound customer interactions, addressing inquiries, and driving sales conversions through excellent service and communication.
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  • 0 - 6 yrs
  • 4.5 Lac/Yr
  • Female
  • South Kolkata
Communication Chat Support Sales Process Voice Process Customer Support
We are hiring for a major client in the BPO sector fixed salary on the 1st of every month.
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Ground Staff Activities Customer Service Airport Ground Handling Airport Cargo Ground Operation Basic Computer Skills Aviation Grooming Hard Working Ground Handling
We are looking for committed and professional Ground Staff members to join our team and help keep airport operations running smoothly. The successful candidate will be crucial in aiding passengers, managing flight schedules, and upholding exceptional standards of customer service and safety.Key ResponsibilitiesPassenger Assistance:Help passengers during check-ins, boarding, and deplaning processes..Baggage and Cargo Handling:Oversee the check-in of baggage and cargo.Operational Coordination:Monitor and help maintain the operations of airport equipment and vehicles.Safety and Security:Conduct pre-flight and post-flight inspections of aircraft to ensure safety and cleanliness.Customer Service:Address and resolve customer queries and complaints promptly and professionally.Compliance and Documentation:Maintain records and checklists as required by airline and airport authorities.Skills and RequirementsCommunication Skills:Excellent verbal and written skills to interact effectively with passengers, crew, and peers.Interpersonal Abilities:A customer-centric approach with the ability to handle complaints and inquiries calmly.Organizational Aptitude:Strong problem-solving skills and the capacity to work under pressure in busy environments.Technical Proficiency:Basic computer literacy and familiarity with operational software are advantageous.Professional Attitude:High standards of personal grooming and a professional demeanor.How to Apply:Interested candidates can submit their resume to [recruiterppm@gmail.com] or whatsapp 9831932360. Join us and be a part of a dynamic aviation team!
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Communication
Urgent hiring for an MNC in Kolkata (Night Shift)Job position: Customer Support ExecutiveJob Perks:Salary 15K to 19K (depending upon experience)Work from officeFixed weekend (Sat & Sun) offFree Cab drop facility providedNo Sales, No TargetTravel Allowance Subsidised mealsPF & ESI availableAttendance allowance of 1k per month providedLucrative bonus of upto 15k annually availableDesired Profile:Must have excellent communication skills in English (both oral and written)Willingness to work in night shift and join ASAPOther Details:Process: inbound voice process (US healthcare)Night shift5 days working & 2 days weekly offLocation Salt Lake, sector -5 , KolkataFor more details, please call HR kalpana Drop CV mail id 85kalp85@gmail.com
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Outbound Calling Customer Support
1). Self-motivated candidate.2). Always think positive.3). Creative with good communication.4). Looking good and discipline with punctuality.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 57 Airport Guest Relationship Executive....!! Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Darbhanga, Bhubaneswar, Raipur, Chhattisgarh, Dhanbad, Ranchi, Dumka, Darjeeling, having Educational qualification of : Higher Secondary, Secondary School, Diploma, B.A with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Customer Service Representative

Pemlix Technology Solutions Pvt Ltd

Outbound Calling Customer Service Voice Process Customer Support Customer Calling
Hiring for International UK Process,Freshers and Experienced candidates can apply,Fixed shift + Fixed salary + Benefits(pf&esi) Training will be provided.
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Back Office Executive

Axis Machine Work Private Limited

  • Fresher
  • South Kolkata
Basic Computers GOOD COMMUNICATION SKILLS Customer Care Coordination Skills Computer Operations MS Office Word Backend
DSA NOTICE FOR BRANCH BANKING . Job Location - Nearest branch. Gender - Male & female both JOB PROFILE 1.Branch banking Executive In - House. 2. Data Entry Operator. 3. Operations Executive. 4. KYC Verification Officer. Location - Depends on your nearest branch. REQUIRED CRITERIA Age - 18 to 30 year. Qualification - Minimum 12th pass & Graduate. Good Communication Skill and Basic Computer Knowledge. Contact HR DEPARTMENT 9007526380 or send your resume
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Customer Care Voice Process Voice Support Customer Handling
Permanent Work From Home Opportunity Only for Females.Video call (8-hour login 1 hour) break per day. 2-day training (6-day working, 1 day off rotational Rotational Shift ) requirements without a noise background environment. Everyday payment is made after the shift withdrawal of money to your bank account.Android phone 5g and Only mobile phone required any girl between 18 to 30 years age can join
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Chat Support Executive Fresher

Zigmax Solution Private Limited

  • 0 - 3 yrs
  • 2.5 Lac/Yr
  • South Kolkata
Customer Associate Customer Service Manager Chat Support Executive Chat Process Executive Chat Support
The Process Name is Ajio and This is completely work from home Process. Salary will be credited every month 7th.
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  • 0 - 1 yrs
  • 7.5 Lac/Yr
  • South Kolkata
Interviewing Market Knowledge Recruitment Relationship Building Sales Experience Problem-solving Sales Techniques Teamwork Networking Customer Service Time Management Lead Generation Presentation Skills Cold Calling Communication
Seeking a Sales Recruiter in Kolkata South with 0-1 years of experience and 12th pass education. The role involves interviewing candidates, utilizing market knowledge to source top talent, building relationships with potential hires, and using sales experience to attract and close candidates. Problem-solving skills, sales techniques, teamwork, networking, and customer service are essential for success in this role. Time management is crucial for juggling multiple recruitment processes efficiently, while lead generation and presentation skills will be utilized to attract top talent. The Sales Recruiter will also be responsible for cold calling potential candidates and maintaining clear communication throughout the recruitment process. Work from the office full-time in a collaborative environment.
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Hospitality Aviation Customer Service Aviation Security Airline Operations Airport Ticketing Cargo Handling Personality Development Direct Sales Ground Staff Activities
Hiring for 20 Airport Staff Jobs in Kolkata, Nadia, Malda, Patna, Hooghly, Howrah, Kolkata South, Kolkata, South 24 Parganas, North 24 Parganas, Purba Medinipur, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, B.Sc, Other Bachelor Degree, Post Graduate Diploma, M.A with Good knowledge in Hospitality, Aviation, Customer Service, Aviation Security, Airline Operations, Airport Ticketing, Cargo Handling, Personality Development, Direct Sales, Ground Staff Activities etc. contact : 8981640910
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Airline Operations Ground Staff Activities Cargo Handling Aircraft Handling Airline Customer Service Airport Ramp
We are looking for 18 Airport Ramp Executive Posts in Kolkata, Kolkata South, Kolkata, Around Kolkata, Calcutta Greens, Kolkata, Patna, Nadia, Howrah, Hooghly, South 24 Parganas, North 24 Parganas, with deep knowledge in Airline Operations, Ground Staff Activities, Cargo Handling, Aircraft Handling, Airline Customer Service, Airport Ramp and Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, Bachelor of Hotel Management, B.Tech ... contact - 9123096014
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Customer Relationship Airport Ticketing Airline Operations Airport Operation Passenger Handling Airline Customer Service
Hiring for 20 Airport Customer Service Associate Jobs in Kolkata South, Kolkata, Calcutta Greens, Kolkata, Medinipur, Purba Medinipur, Paschim Medinipur, Bardhaman, Paschim Bardhaman, Purba Bardhaman, Madhyamgram, North 24 Parganas, Patna, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, B.A, B.C.A, B.B.A, B.Com, Bachelor of Hotel Management, B.Sc, B.Tech, Other Bachelor Degree with Good knowledge in Customer Relationship, Airport Ticketing, Airline Operations, Airport Operation, Passenger Handling, Airline Customer Service etc. Contact - 9123096014
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
Job Openings for 22 Airport Guest Relationship Executive Jobs for Freshers in Kolkata, Kolkata South, Kolkata, Bhubaneswar, Nadia, Bastar, Chhattisgarh, Purba Bardhaman, Raipur, Chhattisgarh, Dhanbad, Ranchi, Uttar Dinajpur, having Educational qualification of : Higher Secondary, Secondary School, Diploma, Professional Degree, B.A, Other Bachelor Degree with Good knowledge in Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Aircraft Operations Crew Coordination Problem-solving Emergency Procedures Risk Assessment Time Management Customer Service Flight Planning Multi-tasking Regulatory Compliance Attention to Detail Computer Skills
- Aircraft Operations: Responsible for operating aircraft in a safe and efficient manner, ensuring adherence to all aviation regulations and safety protocols.- Crew Coordination: Work closely with the flight crew to ensure smooth communication and coordination during flights, maintaining a high level of teamwork and professionalism.- Problem-solving: Quickly and effectively address any issues that may arise during flights, making timely decisions to ensure the safety and comfort of passengers and crew.- Emergency Procedures: Be prepared to handle emergency situations, following established protocols and procedures to manage crises effectively.- Risk Assessment: Continuously assess potential risks and hazards during flights, taking necessary precautions to minimize risks and ensure safe operations.- Time Management: Efficiently manage time and resources to meet flight schedules and deadlines, ensuring on-time departures and arrivals.- Customer Service: Provide exceptional customer service to passengers, addressing their needs and concerns with professionalism and courtesy.- Flight Planning: Assist in planning flight routes, fuel requirements, and other logistics to ensure smooth and efficient operations.- Multi-tasking: Ability to handle multiple tasks simultaneously, such as monitoring flight instruments, communicating with air traffic control, and attending to passenger needs.- Regulatory Compliance: Ensure compliance with all aviation regulations, company policies, and industry standards to maintain a safe and legal operation.- Attention to Detail: Maintain a high level of attentiveness and precision in all tasks, from pre-flight checks to in-flight procedures, to ensure safe and smooth operations.- Computer Skills: Proficiency in using computer systems and software for tasks such as flight planning, navigation, and communication.
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Customer Relationship Airline Operations Airport Operation Customer Service Customer Support Ground Staff Activities Guest Handling Passenger Handling Ground Operation Airline Customer Service Ground Management Good Communication Skills
We have vacant of 19 Airport Guest Relationship Executive Jobs in Kolkata, Kolkata South, Kolkata, Behala, Kolkata, Barasat Kolkata, Nadia, Uttar Dinajpur, Dakshin Dinajpur, Darjeeling, Howrah, Hooghly, for Freshers Educational Qualification : 12th Pass, 10th Pass, I.T.I., Bachelor of Hotel Management, B.Tech, Other Bachelor Degree Skill Customer Relationship, Airline Operations, Airport Operation, Customer Service, Customer Support, Ground Staff Activities, Guest Handling, Passenger Handling, Ground Operation, Airline Customer Service, Ground Management, Good Communication Skills etc.
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Flexibility Calm Under Pressure Event Coordination Knowledge Of Venue Multitasking Organization Problem-solving Hospitality Time Management Customer Service Leadership Customer Management Emergency Response Good Communication Skills
Key Responsibilities:1. Event Coordination: Coordinate all aspects of events including planning, scheduling, logistics, and execution.2. Knowledge of Venue: Understand the layout and facilities of the venue to ensure events run smoothly.3. Customer Service: Provide exceptional customer service to clients before, during, and after events.4. Multitasking: Juggle multiple tasks and responsibilities to ensure events are successful.5. Hospitality: Ensure guests feel welcome and have a positive experience at events.6. Problem-solving: Quickly resolve any issues or challenges that may arise during events.7. Time Management: Efficiently manage time to ensure events stay on schedule.8. Leadership: Lead a team of staff to coordinate events effectively.9. Emergency Response: Be prepared to handle any emergencies or unexpected situations during events.10. Good Communication Skills: Clearly communicate with clients, vendors, and staff to ensure everyone is on the same page.Required Skills and Expectations:- Flexibility to adapt to changing circumstances and requirements during events.- Ability to remain calm and composed under pressure.- Organizational skills to plan and execute events effectively.- Strong customer management skills to handle client needs and requests.- Ability to work full-time from an office location.- Education at least up to the 12th pass level, with a willingness to learn on the job.
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