45

Customer Care Fresher Jobs in Goa

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  • 0 - 6 yrs
  • Old Goa
Customer Facilitator Cash Collection Cash Handling
We are looking for reliable and hardworking candidates to join our petrol pump team. Responsibilities include dispensing petrol and diesel, handling cash and digital payments, assisting customers, maintaining cleanliness, and following fuel safety procedures. Candidates must be honest, punctual, customer-friendly, and willing to work in shifts. Minimum qualification of 10th pass is preferred. Freshers can apply; prior petrol pump or retail experience is an advantage. Immediate joiners are preferred.
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Hiring Freshers || Ground Staff

Priyanya Aviation Services Private Limited

  • Fresher
  • 3.8 Lac/Yr
  • Goa
Air Ticketing Aviation Customer Service Aviation Security Ground Staff Activities Ground Handling Airport Ground Handling Hard Working Grooming Ground Operation
We are looking for dedicated Ground Staff to join our team in Goa. This role is ideal for freshers who have completed their 12th standard and are eager to start their career in the aviation industry.Key Responsibilities:- Customer Service: Engage with passengers and assist them with check-in, boarding, and any inquiries they may have, ensuring a pleasant travel experience.- Baggage Handling: Safely manage passenger baggage, ensuring it is loaded and unloaded correctly from the aircraft.- Maintain Cleanliness: Regularly clean and maintain the airport environment, including lounges and boarding areas, to ensure a welcoming atmosphere for passengers.- Support Check-In Procedures: Assist in the check-in process by verifying passenger details and issuing boarding passes efficiently.- Safety Compliance: Follow safety and security protocols to ensure the well-being of passengers and staff at all times.Required Skills and Expectations:- Freshers are welcome to apply, making this an excellent opportunity for those starting their careers.- A minimum of a 12th-grade education is necessary.- Strong communication skills are essential for effectively interacting with passengers and team members.- A friendly demeanor and customer service orientation are important, as the role involves direct passenger interaction.- A willingness to learn and adapt in a fast-paced environment is expected, as tasks may vary day to day. Candidates who are enthusiastic and ready to take on this role will thrive as part of our team.
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  • 0 - 1 yrs
  • 4.8 Lac/Yr
  • Panjim Goa
Customer Relationship Customer Service Customer Support
As a Customer Service Manager, you will play a crucial role in ensuring customer satisfaction and maintaining a positive relationship with our clients. Your main tasks will include managing customer inquiries and solving issues efficiently. Key Responsibilities:- Respond to Customer Inquiries: Handle questions and concerns from customers via phone, chat, or email to provide accurate information and resolve issues satisfactorily.- Manage Customer Complaints: Listen to complaints patiently and address them promptly, ensuring that each customer feels heard and valued.- Oversee Support Team: Supervise the customer service team to ensure they deliver high-quality service. Provide guidance and training when needed to enhance their skills.- Collect Feedback: Gather customer feedback to understand their needs better and identify areas for service improvement.- Develop Service Protocols: Create and implement protocols and guidelines to improve the efficiency and quality of customer support.Required Skills and Expectations:- Excellent verbal and written communication skills are needed to interact effectively with customers and team members.- Problem-solving ability to quickly address customer issues and find appropriate solutions.- Basic computer skills to manage customer inquiries through different platforms efficiently.- A patient and friendly attitude is essential for dealing with diverse customer personalities.- Being a self-starter and organized individual is crucial, especially since this role is work from home.- A strong commitment to providing great customer service and enhancing the customer experience is expected.
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Goa
Passenger Handling Baggage Handling Customer Service Customer Support Boarding Pass Executive Safety & Security Safety Security Officer Operational Support Operational Executive Excellent Communication Interpersonal Skills Customer Service Orientation Problem Solving Teamwork Coordination
As an Airport Ground Staff member, you will play a crucial role in ensuring a smooth and pleasant experience for passengers and airlines. Your primary responsibilities will include:- Check-in Assistance: You will help passengers with the check-in process, ensuring they have proper documentation and guiding them on luggage policies.- Boarding Management: You will assist in boarding procedures, making sure that passengers board the aircraft in an organized manner and checking their boarding passes.- Customer Service: You will provide information and support to passengers regarding flight schedules, gate changes, and any inquiries they may have, ensuring a positive experience.- Luggage Handling: You will manage the loading and unloading of luggage, ensuring that all baggage is handled carefully to prevent damage.- Emergency Response: You will be trained to respond to emergencies and assist in evacuating the terminal or aircraft if necessary, prioritizing passenger safety.To excel in this role, you should possess strong communication skills, as interacting with passengers and team members is essential. A friendly and positive attitude is important to create a welcoming environment. Attention to detail will help you manage tasks efficiently, while the ability to work under pressure is crucial during busy hours. A team-oriented mindset will allow you to collaborate effectively with colleagues. Candidates with a minimum education of 12th grade and 0 to 6 years of experience are encouraged to apply.
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  • Fresher
  • Goa
Customer Care Telephone Handling Customer Service Customer Handling
As a Customer Support Executive, you will be responsible for providing excellent customer service to address inquiries and resolve issues. This includes answering phone calls, responding to emails, and assisting customers with product-related queries. Additionally, you will need to maintain accurate records of customer interactions and follow up on any unresolved issues in a timely manner. Strong communication skills, problem-solving abilities, and a customer-oriented mindset are essential for this role. A willingness to learn and adapt in a fast-paced environment is also crucial. A graduate degree is required for this position, and while prior experience is not necessary, a positive attitude and a commitment to delivering high-quality service are key expectations. This is a full-time position based in Goa, India, and will involve working from the office.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Goa
Customer Relationship Receptionist Activities Telephone Handling Customer Communication Computer Skills Front Office Front Desk
We are looking for a dedicated and friendly Front Desk Receptionist to join our team in Goa. This is a full-time position ideal for individuals who are organized, personable, and eager to contribute.Key Responsibilities:- Greet Visitors: Welcome guests with a friendly attitude, providing first impressions that reflect our companys values.- Manage Phone Calls: Answer incoming calls, direct them to the appropriate personnel, and take messages as necessary.- Handle Customer Inquiries: Respond to questions about the company, services, and other information, ensuring visitors receive accurate and helpful assistance.- Maintain Reception Area: Keep the front desk and lobby area tidy and presentable by organizing materials and ensuring a welcoming environment.- Schedule Appointments: Assist in managing the calendar by scheduling meetings and appointments, ensuring all parties are informed about their commitments.- Perform Administrative Tasks: Handle basic clerical duties including filing, data entry, and managing correspondence to support overall office functions.Required Skills and Expectations:- Strong communication skills: Ability to convey information clearly and interact well with clients and coworkers is essential.- Customer service orientation: A welcoming approach and attentiveness to visitor needs are crucial for effective guest assistance.- Organizational skills: Must be able to multitask and prioritize responsibilities to manage a busy reception area efficiently.- Basic computer proficiency: Familiarity with MS Office and office equipment is important for handling administrative tasks.- Punctuality and reliability: Consistent attendance and punctuality are expected to maintain office efficiency.- Team player: Ability to work collaboratively with other staff members to support overall office operations.
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  • 0 - 6 yrs
  • 7.5 Lac/Yr
  • Goa
Air Ticketing Aviation Customer Service Air Hostess Activities Cabin Crew Activities Ground Staff Activities Ground Handling Airport Ground Handling Ground Operation Aviation Security Airport Cargo Aircraft Maintenance
Ground Staff are responsible for assisting passengers and ensuring smooth airport operations on the ground. They handle passenger services, baggage handling, check-in procedures, boarding, and coordination with airline and airport authorities to maintain safety and efficiency.Key ResponsibilitiesAssist passengers during check-in, boarding, and arrival procedures.Verify passenger tickets, passports, and travel documents.Issue boarding passes and baggage tags.Provide information about flight schedules, delays, and gate changes.Handle passenger queries, complaints, and special assistance requests.Coordinate with airline crew, security, and airport authorities.Ensure proper loading and unloading of passenger baggage.Assist passengers with wheelchairs, elderly passengers, and unaccompanied minors.Maintain safety and security regulations at the airport.Ensure smooth boarding and deboarding of passengers.Skills RequiredExcellent communication and customer service skillsAbility to work in team environmentsProblem-solving and quick decision-making abilityProfessional appearance and attitudeBasic computer knowledgeAbility to work in rotational shifts including nights and weekendsQualificationMinimum 10+2 (Higher Secondary) or Graduate in any disciplineDiploma or certification in Aviation, Hospitality, or Travel Management (preferred)ExperienceFreshers can applyPrior experience in customer service, hospitality, or aviation is an advantageSalary (India Approx.)18,000 35,000 per month for freshersHigher with experience and airline company
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  • 0 - 1 yrs
  • 6.0 Lac/Yr
  • Goa
Airline Operations Airport Ticketing Customer Service Hospitality Aviation Aviation Security Ground Staff Activities Direct Sales
Join a dynamic team at the airport in Goa as an Airport Staff member. This role is ideal for freshers or those with less than one year of experience who are looking to kickstart their career in the aviation industry.Key Responsibilities include:- Customer Assistance: Greet and assist passengers, helping them with check-in procedures and providing information about flights, luggage, and airport facilities.- Safety and Security: Ensure strict adherence to safety protocols and regulations by monitoring passenger activities and reporting any suspicious behavior to maintain a safe airport environment.- Baggage Handling: Manage the loading and unloading of luggage, ensuring that it is properly tagged and safely transported to its destination.- Cooperation with Staff: Work closely with other airport personnel, including security and ground crew, to facilitate smooth operations and resolve any issues that arise.To succeed in this role, candidates should have excellent communication skills to interact effectively with diverse passengers. A friendly demeanor and customer service orientation are essential for creating a positive experience. Attention to detail is important for tasks like luggage handling and safety monitoring. Applicants should be adaptable, as airport operations can be fast-paced and require quick problem-solving. A readiness to work flexible hours, including weekends and holidays, is also expected. A high school diploma (12th pass) is required.
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Jobs by Popular Location

  • 0 - 6 yrs
  • 3.5 Lac/Yr
  • Goa
Customer Relationship Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center Outbound Calling
As a Customer Service Executive, you will be responsible for providing excellent customer service by addressing inquiries and resolving issues in a timely and professional manner. This role requires strong communication skills to interact with customers through various channels such as phone, email, and chat.Key responsibilities include responding to customer inquiries promptly and accurately, assisting customers with product information and order processing, resolving customer complaints and issues effectively, and maintaining records of customer interactions and transactions. Additionally, you will collaborate with other departments to ensure customer satisfaction and contribute to the overall improvement of customer service processes.The ideal candidate should have strong communication skills, both verbal and written, excellent problem-solving abilities, and a customer-focused mindset. Proficiency in using customer service software and Microsoft Office applications is preferred. A positive attitude, empathy, and the ability to multitask in a fast-paced environment are essential for success in this role. A graduate degree and up to 6 years of customer service experience are required for this position.
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  • 0 - 1 yrs
  • 1.5 Lac/Yr
  • Calangute Goa
Handling Customer Problem Solving Receptionist Activities Telephone Handling Coordination Skills Front Desk
Candidate should be pleasant to customers,skills in solving problems, coordination with subordinates.
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Sales Process Cross Selling Sales Voice Process Inbound Outbound Calling Outbound Calls Outbound Calling Banking Process Customer Care Call Center Customer Support Customer Handling Customer Service
Process: AXIS bank - Customer Service / Cross Sales Requirement:- HSC / Graduates can apply - Compulsory English communication - Experience/ Fresher can apply- Salary 16000 inhand and travelling allowance - Rotational weekoff - 2 rounds of interviewHow to Apply ?Contact For More InformationHR Akshada - 9822472894
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  • 0 - 1 yrs
  • 2.5 Lac/Yr
  • Margao Goa
Hospitality Customer Service Captaining Interpersonal Skills Attention to Detail Kitchen Steward
Hiring for 5 Waiter Jobs in Margao, Goa for Freshers,Required Educational Qualification is : 12th Pass, 10th Pass with Good knowledge in Hospitality, Customer Service, Captaining, Interpersonal Skills, Attention To Detail, Kitchen Steward etc.
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  • 0 - 1 yrs
  • Goa Velha Goa
Customer Relationship Receptionist Activities General Administration Telephone Handling Convincing Power Customer Communication Computer Skills Front Office Office Work Front Desk
Welcome guests warmly and ensure a smooth check-in and check-out experience.Handle guest inquiries, requests, and complaints professionally.Manage reservations, room assignments, and guest profiles.Maintain accurate records of guest transactions in the PMS.Coordinate with Housekeeping, F&B, and other departments for seamless service.Answer calls, manage emails, and provide hotel information.Assist with billing, payments, and invoice settlements.Ensure the lobby and reception area are neat and presentable.Follow all SOPs, safety policies, and grooming standards.Promote hotel services, upgrades, and ongoing offers.
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Guest Services Guest Handling Customer Relationship Good Communication Skills
Key Responsibilities:Welcome guests warmly and assist them in seating arrangements.Present menus, take food and beverage orders accurately, and serve them promptly.Ensure guest satisfaction through attentive and personalized service.Maintain cleanliness and organization of the dining area, tables, and service stations.Handle guest complaints or queries courteously and escalate when necessary.Coordinate with kitchen and bar staff to ensure timely order delivery.Follow all food safety, hygiene, and sanitation standards as per company and FSSAI norms.Assist in table setup, buffet arrangement, and banquet service when required.Process billing and payments accurately and maintain proper cash/credit card handling.Support F&B supervisors and managers in daily operations and special events.
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Customer Relationship Personality Development Airline Operations Airline Customer Service Aviation Communication Skills Good Communication Skills Passenger Service
We are looking for 28 Airlines Executive Posts in Hyderabad, Itanagar, Dispur, Guwahati, Patna, Raipur, Chhattisgarh, Panaji/Panjim, Gandhinagar Sector 25, Chandigarh, Shimla, Srinagar, with deep knowledge in Customer Relationship, Personality Development, Airline Operations, Airline Customer Service, Aviation, Communication Skills, Good Communication Skills, Passenger Service and Required Educational Qualification is : 12th Pass, 10th Pass, I.T.I., B.A, B.C.A, B.B.A, B.Com, B.Ed, BDS, B.Sc
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Campal Goa
Customer Relationship Receptionist Activities Telephone Handling General Administration Office Work Front Office Computer Skills Customer Communication Convincing Power Front Desk
Your Responsibility to Handle Night Receptionists Duty While Managing Night Operator.
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Good Communication Customer Service Associate
Hiring For Customer service role:Hiring For Customer service role:(Fresher and experienced both can apply )(70% voice & 30% non Voice(Fresher and experienced both can apply )(70% voice & 30% non Voice)Job Location: Airoli, Navi MumbaiEligibility: HSC or Graduate Fresher or any BPO or non bpo experience (stable profiles only)Qualification: Minimum HSC PassedShift: 24/7 Rotational Shifts.Week offs: 5 days working and any 2 rotational week offs.Rounds of Interviews: HR and HL (English Test)Quality: Excellent language skillsAge Criteria: maximum 48Note:1.Mega drive at Sutherland office tom at 2 pm2.Face to face interviews Role & responsibilitiesNo Walkins on Saturday and SundayNote: Sutherland never requests payment or favours in exchange for job opportunities. Please report suspicious activity immediately to TAHelpdesk@sutherlandglobal.comRole: Customer Success, Service & Operations - OtherIndustry Type: BPM / BPODepartment: Customer Success, Service & OperationsEmployment Type: Full Time, PermanentRole Category: Customer Success, Service & Operations - OtherEducationUG: Graduation Not Required
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Fresher hiring for Ground Staff

DPSR Consultancy Solutions

Customer Support Communication Multitasking Ability Adaptability Crisis Management Baggage Handling Security Compliance Professional Presentation Boarding Management Technical Skills Interpersonal Skills
Ground Staff are responsible for ensuring the smooth operation of airport services by providing assistance to passengers and fulfilling various duties on the ground. The key responsibilities of a Ground Staff member include:1. Providing excellent customer support by assisting passengers with inquiries, check-in, boarding, and other related services.2. Demonstrating strong communication skills to effectively convey information to passengers and other airport staff.3. Having the ability to multitask and efficiently handle multiple tasks simultaneously in a fast-paced environment.
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Cold Calling Customer Support Customer Care Human Resource Executive Marketing
Work From Home & Office Hiring! Telecalling Job Hindi & English Part-Time: 15k-20k Full-Time: 25k-35k Flexible Hours Fast Joining Limited Slots WhatsApp Available Start your career now Dont miss out!
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Outbound Calling Customer Care b2b Marketing Customer Support Domestic BPO Communication Skills Voice Process Tele Caller
We're bulk Hiring: Telecaller (Work from Home) Location: Remote Job Type: Full-time / Part-time Salary: 12000 to 15000 (in hand) Experience: Fresher/Experienced (Both can apply) About the Role:We are looking for smart, polite, and solution-focused Customer Support Executives who can handle customer queries with professionalism and empathy. Responsibilities:Answering customer inquiries via calls, chat, or emailProviding accurate information about products/servicesResolving issues or complaints in a timely mannerMaintaining records of customer interactionsFollowing up with customers when necessary Requirements:Good communication skills in Hindi & EnglishPolite, patient, and problem-solving attitudeBasic knowledge of using smartphones or computersAbility to work independently and in a teamPrior experience in customer service is a plus Benefits:Work from home option availableFixed salary + performance incentivesSupportive work environmentGrowth and learning opportunities
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  • 0 - 6 yrs
  • 9.0 Lac/Yr
  • Goa
Communication Interpersonal Skills Customer Support Problem Solving Teamwork Adaptability Professional Grooming Etiquette Air Hostess Cabin Crew
Job OverviewAn Air Hostess, also known as Cabin Crew or Flight Attendant, is responsible for ensuring the safety, comfort, and well-being of passengers during flights while delivering high-quality customer service and representing the airlines brand.Roles & ResponsibilitiesGreet passengers warmly and assist with boarding and seatingPerform pre-flight cabin and safety equipment checksExplain and demonstrate aircraft safety proceduresEnsure passengers follow aviation safety regulationsServe meals, beverages, and in-flight amenitiesAttend to special passenger needs (children, elderly, medical cases)Handle passenger concerns, complaints, and emergencies calmlyProvide first aid and emergency assistance when requiredMaintain cleanliness and order in the cabinCoordinate with cockpit crew and fellow cabin staffEnsure safe landing procedures and assist with disembarkationEligibility & RequirementsMinimum qualification: 10+2 (any stream)Age limit: Usually 1827 years (varies by airline)Minimum height & arm reach as per airline standardsGood eyesight (correctable vision accepted by most airlines)Fluent in English & Hindi (additional languages preferred)Well-groomed with a pleasant personalityKey Skills RequiredExcellent communication and interpersonal skillsStrong customer service and problem-solving abilitiesAbility to remain calm under pressureTeamwork and adaptabilityProfessional grooming and etiquetteWork ConditionsRotational shifts including nights, weekends, and holidaysDomestic and international travelPhysically demanding but rewarding work environment
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Hiring Freshers || Ground Staff

DPSR Consultancy Solutions

Communication Customer Service Problem Solving Teamwork Time Management Knowledge Of Safety & Security Cultural Sensitivity
As a Ground Staff member, your responsibilities will include ensuring the safety and security of passengers and airport personnel, handling baggage and cargo, directing aircraft on the tarmac, and providing excellent customer service to all passengers. You will need excellent communication skills to effectively communicate with passengers and other airport personnel. Customer service skills are essential as you will be interacting with passengers and assisting them with their travel needs.
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Airport Ticketing Airline Operations Aviation Customer Service Hospitality Aviation Security Cargo Handling Ground Staff Activities Direct Sales
We have vacant of 60 Airport Executive Jobs in Dehradun, Haridwar, Rishikesh, Chandigarh, Ranchi, Delhi, Bhopal, Goa, Shimla, Gandhinagar, for Freshers Educational Qualification : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, B.A, B.C.A, B.Com, B.Sc Skill Airport Ticketing, Airline Operations, Aviation, Customer Service, Hospitality, Aviation Security, Cargo Handling, Ground Staff Activities, Direct Sales etc.Greetings of the day !!!This is to inform you that we do have the job openings for fresher and experience Candidates for the profiles Ground Staff,Responsibilities:Creating accurate project specificationsDesigning engineering experimentsCreating technical reports for customersCompleting regulatory documents concerning safety issuesFinishing projects on time and within budgetCommunicating with clients and coworkers about analysis resultsEligibility Criteria:Indian national between 18 to 30 yearsMinimum Qualification:10+2 and GraduateFluent in English and HindiWell-groomed with a clear complexionMature and positive with strong interpersonal and communication skillsDepartment: Freshers / ExperienceIndustry: Airlines / Aeronautical/ Engineering.For any clarifications please feel free to contact:
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