Array ( [0] => customer-care-executive [1] => kolkata ) 100+ Customer Care Executive Graduate Jobs in Kolkata
143

Customer Care Executive Graduate Jobs in Kolkata

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Female - Looking For Domestic Reservation Executive Fresher

Aerodrome

  • Fresher
  • 5.0 Lac/Yr
  • Kolkata
Aviation Grooming Professional Communication Computer Teamwork Time Management Customer Service Reservation Systems
As a Domestic Reservation Executive in Kolkata, you will play a crucial role in managing customer bookings for travel services within India. This position is ideal for fresh graduates, particularly female candidates, looking to start their careers in the hospitality and travel sector.Key Responsibilities:- **Customer Interaction**: Respond to inquiries from clients regarding travel options, prices, and availability, ensuring excellent customer service through effective communication.- **Booking Management**: Process reservations for flights, hotels, and other travel services accurately, ensuring all bookings meet company policies and client preferences.- **Data Entry**: Maintain accurate records of bookings and customer interactions in the reservation system, updating information as needed to keep data current and precise.- **Issue Resolution**: Address and resolve any customer issues or complaints related to bookings swiftly, ensuring client satisfaction and building long-term relationships.- **Collaborate with Team**: Work closely with colleagues and other departments to streamline processes and enhance service delivery, contributing positively to the team environment.Required Skills and Expectations:Candidates should possess excellent verbal and written communication skills, along with a strong customer service mindset. Attention to detail is essential for managing bookings and resolving issues. Proficiency in basic computer applications and a willingness to learn new software will be advantageous. A positive attitude, the ability to work in a team, and a commitment to providing great service are key traits for success in this role.
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Face-to-Face For Branch Banking Officer Jobs (Freshers)

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • Burdwan Kolkata
Customer Management Customer Manager Customer Relationship Customer Retention Customer Acquisition Office Accountant Office Operation Banking Back Office Back Office Sales Back Office Assistant Back End Processing Back Office Coordinator Back Office Incharge Back Office Manager Back Office Officer Front Officer Front Office Front Desk Front Office Operations Front Office Executive
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131
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Opening For Customer Care Executive Fresher

India Glob Tell Solution

  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Kolkata
Customer Relationship Customer Care
We are looking for a dedicated Customer Care Executive to join our team. As a key member of the customer service department, you will play an essential role in ensuring customer satisfaction by addressing their needs and inquiries effectively.**Key Responsibilities:**- **Respond to Customer Inquiries:** Handle phone calls, emails, and chat messages from customers, providing assistance and resolving issues in a timely manner.- **Provide Product Information:** Offer detailed information about our products and services, helping customers make informed decisions that meet their needs.- **Maintain Customer Records:** Accurately log customer interactions and feedback in our system to ensure updated records for future reference.- **Resolve Complaints:** Listen to customer concerns and work towards satisfactory solutions, ensuring they feel valued and respected.- **Follow Up with Customers:** Reach out to customers after their issues are resolved to ensure their satisfaction and gather feedback for continuous improvement.**Required Skills and Expectations:**The ideal candidate should possess excellent communication skills, both written and verbal, with the ability to listen actively. You should be comfortable using technology for communication and have basic computer skills, including familiarity with email and chat applications. A positive attitude and the ability to remain calm under pressure are essential. Prior experience in customer service is a plus, but not mandatory. A strong willingness to learn and a commitment to helping customers are expected traits for this role.
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Walk-Ins Interview For Hiring For Customer Care Executive

Multiplex Appliances Pvt Ltd

  • 1 - 2 yrs
  • 1.3 Lac/Yr
  • Female
  • Paikpara Kolkata
Customer Relationship Outbound Calling Customer Service Customer Care Customer Communication Customer Handling
As a Customer Care Executive in our Paikpara, Kolkata office, you will be responsible for handling customer inquiries, resolving complaints, and providing excellent service. Your key responsibilities include answering phone calls, emails, and live chats promptly, addressing customer concerns professionally, and ensuring customer satisfaction.The ideal candidate should have 1-2 years of experience in customer service roles, possess excellent communication skills, and be able to multitask effectively. A graduate degree is required for this position, and candidates should be comfortable working in a fast-paced environment. We are looking for a detail-oriented and customer-focused individual who can work well in a team and adapt to changing priorities. If you thrive on helping customers and have a passion for providing exceptional service, we want to hear from you.
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Jobs by Related Category

Opening For Customer Care Executive

Skylines Dynamics

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Kolkata
BPO Voice Customer Handling Excellent Commsunication in English BPO
Handle incoming customer queries through calls, emails, and chat.Provide accurate information about products, services, and policies.Resolve customer complaints professionally and efficiently.Maintain records of customer interactions and follow-ups.Escalate complex issues to the senior team when necessary.Ensure customer satisfaction by giving timely solutions.Work with the team to improve customerexperience
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B.A Freshers For Bank Operation Executive

Scinext Group Skills & Technology Private Limited

Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry Documentation Microsoft Word Air Ticketing Strategic Communication Powerpoint Growth Strategy Convincing Power Communication System Computer Literate PPT
Axis Bank Young Bankers Program (ABYBP) Profile: Assistant Manager Axis Bank CTC: 4.42 LPA (Including Bonus & Benefits) Location: PAN India Program Details:4 Months Residential Training @ Manipal Academy, Bengaluru (5K/month stipend)3 Months Internship at Axis Bank branches5 Months On-the-Job Training (Full Salary)PG Diploma in Banking Services from MAHE after completion Eligibility:Graduate / Postgraduate (Any Stream) Min. 50% Marks or Final Year StudentsAge: Up to 30 YearsGood Communication Skills Benefits:Earn while you learnAssured job as Assistant Manager in Axis BankProfessional training + career growth in BFSI sector
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Back Office Executive

Sunshine Manpower Solution And Services

  • 2 - 5 yrs
  • 2.0 Lac/Yr
  • Kolkata
Back Office Processing Coordination Skills Microsoft Excel MS Office Word Data Entry Excel Formulas Typing Skills Basic Computer Skills Letter Drafting Communicarion Skills Proficiency in English Customer Care
Job Title: Back Office ExecutiveLocation: Gariahat, KolkataGender: Male/FemaleSalary: 15,000 17,000 per month (based on skills and experience)Experience Required: 2 to 5 yearsEmployment Type: Full-TimeJob Description:We are looking for a dedicated and detail-oriented Back Office Executive to join our team at the Gariahat office. The ideal candidate must have strong communication skills, experience in office correspondence, and proficiency in Microsoft Excel. He/She will be responsible for handling administrative tasks, conducting online research, and supporting day-to-day office operationsKey Responsibilities:- Perform general back-office duties such as data entry, file management, and documentation.- Draft official letters, emails, and other types of business correspondence.- Conduct accurate and efficient **online research** as per requirements.- Maintain and update records in Excel spreadsheets with attention to detail.- Assist in preparing reports and presentations when needed.- Coordinate with internal teams and ensure timely completion of assigned tasksRequirements:-Minimum 2 - 5 years of working experience in a back-office or administrative role.-Proficiency in English(both written and spoken) is mandatory.-Strong skills in official communication and letter drafting.-Expertise in online search/research and data gathering.-Good working knowledge of Microsoft Excel (basic formulas, data handling, etc.).-Strong organizational and multitasking abilities.- Ability to work independently and meet deadlines.
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Interview For BPO Executive || B.Com - Freshers

Rightfit Resources OPC Pvt. Ltd.

Active Listening Excellent Verbal and Written Communication Customer Service Orientation Problem-solving Empathy Patience Time Management Multitasking Computer Proficiency Data Entry Accuracy Adaptability Teamwork Stress Management and Positive Attitude.
Job Openings for 120 BPO Executive Jobs for Freshers in Bhubaneswar, Cuttack, Visakhapatnam, Vijayawada, Hyderabad, Bangalore, Mumbai, Kolkata, Chennai, Delhi, having Educational qualification of : B.Com, B.Sc, B.E, B.Tech, M.B.A/PGDM, Any Master Degree with Good knowledge in Active listening, excellent verbal and written communication, customer service orientation, problem-solving, empathy, patience, time management, multitasking, computer proficiency, data entry accuracy, adaptability, teamwork, stress management, and a positive attitude. etc.interview inteview process :-Thank you for your interest in the position at Rightfit Resources.We were impressed by your profile as reviewed by our ATS system, sabkajobs.com, and would like to invite you for a first-round interview.To proceed with scheduling your interview, please follow these two steps:Download the SabkaJobs app: Our interview scheduling and communication will be managed through the SabkaJobs app. Please download it from the Google Play Store using the link below:SabkaJobs Play Store Linkhttps://play.google.com/store/apps/details?id=com.inv.jobtools2025Book Your Interview Slot: Once you have downloaded the app, please log in and navigate to the Interviews section to find available slots for the [Job Title] position and book one that suits your availability.We look forward to speaking with you and learning more about your qualifications.If you have any questions, please do not hesitate to contact us at 9494586090.Sincerely,The Recruitment TeamRightfit Resources9494586090.
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Jobs by Popular Location

Client Co-ordinator (Female Candidates Preferred)

ADI HR & Consulting

  • 1 - 3 yrs
  • 2.5 Lac/Yr
  • Kolkata
Telesales Executivetelecaller Executive Sales Sales Relationship Relationship Officer Client Services Executive Customer Management Client Solutions Good Communication Skills
Kamlesh Steel Industries is seeking dynamic and results-driven Telecalling and Sales professionals (Female only) to join our team in Kolkata. This is a work-from-home position offering a salary commensurate with industry standards, skills, and experience. Please note that this role is target-based, aligning with standard salary practices.Key Responsibilities:1. Make approximately 100 to 150 cold calls daily to prospective clients.2. Engage with clients to explore business opportunities and establish strong relationships.3. Manage emails and maintain accurate records of interactions.4. Demonstrate creativity, confidence, and an outgoing personality.5. Represent the company in a professional and intelligent manner.6. Communicate fluently in Hindi, English, and the local language (Bengali).7. Possess excellent communication and persuasive skills.8. Conduct in-person meetings within the state when required to foster business growth.Interview Process:* Round 1: Telephonic interview.* Round 2: Video conferencing interview (if required).Note:* Job Timing: 9:30 AM to 6:30 PM (9 hours)* Off on Sundays and public holidays as per company policies.* At Least 1 year or more Experience candidate given preference
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Interview For Back Office Executive || B.A/B.C.A - Freshers

Simka Job Consultancy

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
Back Office Processing Customer Care Back End Processing
Freshers candidate needed
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Gold Loan - Gold Appraiser & CCE

IIFL Finance Limited

Sales Marketing Gold Loan Executive Nbfc Customer Relationship
We are looking for 10 Gold Loan - Gold Appraiser Posts in Bidhansarani, Beleghata, Kolkata, Kasba East, Kolkata, Prince Anwar Shah Road, Kolkata, Shyamnagar, Kolkata, with deep knowledge in Sales, Marketing, Gold Loan Executive, Gold Loan Officer, Nbfc and Required Educational Qualification is : B.A, B.Com, B.Sc, Other Bachelor Degree
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Customer Care Executive Freshers

Touch consultant

  • 0 - 3 yrs
  • 3.8 Lac/Yr
  • Salt Lake Kolkata
Customer Relationship Customer Care Customer Handling Cold Calling International BPO Customer Support Outbound Calling
we are hiring for concentrix (Kolkata)
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Urgent Requirement For Citizen Service Executive (Voice)

DCG Data Core Systems India Private Limited

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Kolkata
Customer Support Inbound Calls Attention to Detail Problem Resolution
A CMMI Level 3 organization with office Salt Lake, Kolkata is hiring smart fresher and experienced candidates with excellent speaking skills in Bengali and Hindi for one of it's major Domestic Citizen Service project. Role & responsibilities Receiving inbound calls and greeting the caller queriesTo understand the query and route the call to concerned department/sInbound domestic voice process (Bengali and Hindi) - no sales targetDesired Candidate Profile :Graduation with Honors is mandatory in any stream may applyCandidates must have good communication skill in Bengali, Hindi &/or EnglishAptitude towards customer care with good listening skillsEnergetic, presence of mind and enthusiastic attitudeWilling to work in rotational shifts (Morning: 6.30 AM to 1 PM) (Evening : 1 PM to 9 PM) (Night : 9PM to 6 AM) Perks and benefits - Gross Salary: 13,000- Provident Fund (PF)- Employee State Insurance (ESI)- Travel Allowance- Meal Allowance
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Walk-In Interview For Customer Care Executive Freshers

Kash Foundation

  • 0 - 3 yrs
  • 3.0 Lac/Yr
  • Salt Lake Kolkata
Customer Care Customer Support Customer Communication Customer Relationship Ifrah Khan
Candidates must have excellent communication skills in English and Hindi
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Customer Care Executive

The Hird

International Call Center Voice Process Customer Service English Language Voice Support Inbound
Requirement For International Voice 1 - Experience: 0-3.5years2 - US Shift (night Shift)3 -. Immediate Joining/15 days of Notice Period4 - Working Location: Noida sector-127 5 - Pure voice role6 - Salary Upto :- Experience 26500 in hand7 - Graduation is mandatory (With a passed result)8 - Do you have all the documents of your previous company (Offer letter, relieving letter, salary slips of all the companies you have worked)9 - Working days:- 5 Days working and 2 Weekly offs10 - Transport both waysResult-awaited candidates can apply too.Responsibilities:-Handle inbound calls and emails from customers regarding inquiries, product information, billing questions, and general support issues.- Provide accurate and timely information to customers while maintaining a high level of professionalism and customer service.- Follow up with customers to ensure their concerns are resolved satisfactorily and in a timely manner. Minimum eligibility: Graduate in any discipline/Technical Profile (e.g. BE/B.Tech) considered with 6 months of customer service background experience.
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Customer Care Executive

Drishna Infotech

  • 0 - 6 yrs
  • 2.0 Lac/Yr
  • Bidhannagar Kolkata
Good Communication Fluent English Voice Process English Language
We are hiring Customer Care Executives for the Australian shift for the job role of outbound telecaller. Both freshers as well as experienced can apply. The campaign is pretty simple , we just need to book appointments , generate leads and arrange for potential callbacks for the assessment and installations of the energy saving products at their residences and businesses.
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Front Office Executive - Kolkata (Female Candidates Only)

Ganesh Infraworld Limited

  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Kolkata
Microsoft Office Receptionist Activities Problem Solving Coordination Skills Customer Service Interpersonal Skills Written Communication Presentable Basic Computer Skills Telephone Handling Data Management Front Desk Administrative Skills Office Work
Company DescriptionGanesh Infraworld Limited, formerly known as Ganesh International, is a fast-growing startup in Eastern India, specializing in servicing EPC Giants and providing end-to-end solutions for Erection Services in complex projects. With a dedicated team, we aim to revolutionize the EPC Industry by offering round-the-clock service accessibility to our clients. Specializing in Civil & Electrical Infra, Road & Rail Infra, Water Infra, we deliver client-centric project solutions with integrity and precision.Role DescriptionThis is a full-time on-site role for a Front Office Executive (Female) at Ganesh Infraworld Limited located in the Greater Kolkata Area. The Front Office Executive will be responsible for handling receptionist duties, providing excellent customer service, and managing front office tasks on a day-to-day basis.QualificationsInterpersonal Skills and Communication abilitiesExperience in Receptionist Duties and Front Office managementCustomer Service skillsExcellent organizational and multitasking abilitiesProficiency in MS Office (Word, Excel, Outlook)Ability to work effectively in a team environmentPrevious experience in a similar role is a plusMinimum high school diploma; additional certifications are a bonusIndustryConstructionEmployment TypeFull-timeEdit job description
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Opening For Customer Care Executive

Pioneer Recruiting & Staffing Solutions Pvt Ltd

  • 0 - 3 yrs
  • 1.5 Lac/Yr
  • Bidhannagar Kolkata
Customer Care Customer Care Executives Service Desk Customer Service Voice Process Problem Solving Inbound Voice Process Domestic Calling
We are looking to hire talented students as Customer Care Executive in the following areas.Selected candidates will get an opportunity to work on innovative, cutting-edge technologies with our large customer accounts.They'll be a member of a highly-focused team that values continuous improvement, code quality, good security, and software craftsmanship.
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Customer Support Executive

Innov Ultra Business

  • 0 - 6 yrs
  • 3.0 Lac/Yr
  • Kolkata
Customer Care Customer Support Customer Service
Job Title: International Customer Support - Voice/ Chat ProcessLocation: KolkataProcess: AmazonWe're hiring for International Voice & Chat Process with excellent communication skills!Voice Process:Salary: 25K in-hand, 30K CTCRequirement: Fluent in English (spoken)Chat Process:Salary: 18.7K in-hand, 23K CTCRequirement: Excellent English (written)17 Schedule:5 Days Working2 Days OffNight Shift OnlyIf interested, drop your resume at armanrashidinnovultra@gmail.com
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Customer Care Executive

Ascensive HR Consultants Pvt Ltd.

  • 1 - 5 yrs
  • 2.5 Lac/Yr
  • Kolkata
Customer Associate
Job Openings for 5 customer care Jobs with minimum 1 Year Experience in Kolkata,Customer Associate, having Educational qualification of : Other Bachelor Degree with Good knowledge in Customer Associate etc.
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Call Center Executive

Scinext Group Skills & Technology Private Limited

Customer Support Domestic BPO Voice Process Call Center Executive Call Center Operations Back Office Executive Back Office Incharge Back Office Coordinator KPO Executive KPO BPO Executive BPO Operations Manager
Help expand our business by targeting new growth opportunities, improving portfolio credit quality and maximizing profitability and efficiency of our products. Actively prospect, recruit and pre-qualify new clients for our financial services. Be a primary point of contact for new and existing customers. Make certain all applications meet our companys standards and help ensure regulatory compliance. Foster a collaborative work environment by working with colleagues to develop better products and solutions. Provide periodic analysis and reports.
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B.A Freshers For Branch Banking Officer

Axis Group of Services

  • 0 - 2 yrs
  • 4.3 Lac/Yr
  • South Kolkata
Customer Management Customer Manager Customer Relationship Customer Retention Customer Acquisition Office Accountant Office Operation Banking Back Office Back Office Sales Back Office Assistant Back End Processing Back Office Coordinator Back Office Incharge Back Office Manager Back Office Officer Front Officer Front Office Front Desk Front Office Operations Front Office Executive
Branch Officer - Job Role & ResponsibilitiesA Branch Officer is part of the banks core operations and customer service team. The role includes both operations + sales support. Key Responsibilities1. Customer ServiceHandle walk-in customers at the branchResolve queries related to accounts, ATM, internet banking, etc.Maintain high customer satisfaction2. Account Opening & DocumentationOpen Savings & Current AccountsVerify KYC documents (PAN, Aadhaar, etc.)Ensure compliance with RBI guidelines3. Banking OperationsCash handling (deposit/withdrawal)Cheque processing & clearingMaintain daily transaction records4. Sales & Cross-SellingPromote banking products (FD, RD, Insurance, Loans, Credit Cards)Achieve monthly sales targetsGenerate leads for new customers5. Relationship ManagementMaintain relationships with existing customersUpsell products based on customer needs6. Compliance & SecurityFollow bank policies and proceduresPrevent fraud and ensure secure transactions Skills RequiredGood communication & customer handlingBasic computer knowledgeSales and persuasion skillsAttention to detailProblem-solving ability Eligibility CriteriaGraduate (any stream)Age: Usually 21-30 yearsFresher / Experienced both can apply Salary (Approx)16,000 - 20,000/month (entry level)Incentives + PF + ESICareer Growth:Branch Officer Assistant Manager Deputy Manager Branch ManagerHR Contact - 9433816131
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Urgent Opening For Freshers Passport Checking Executive - Kolkata

Aerodrome

  • Fresher
  • 4.0 Lac/Yr
  • Kolkata
Passport Checking Executive Customer Support Customer Service Executive Computer Excel Communication
We are looking for a Passport Checking Executive in Kolkata. This is a full-time role suitable for fresh graduates who want to start their career in the travel and immigration industry. The main responsibility is to review and validate passport applications to ensure they meet all necessary requirements.Key Responsibilities:1. **Application Review**: Examine passport applications thoroughly to ensure all required documents are complete and valid.2. **Verification Process**: Verify the authenticity of the documents submitted, checking against official databases and resources as needed.3. **Customer Assistance**: Provide support to applicants, answering queries and guiding them through the passport application process.4. **Data Entry**: Maintain accurate records by entering application details into the system, ensuring all information is up-to-date and precise.5. **Compliance Checks**: Ensure that all applications comply with government regulations and policies related to passport issuance.Required Skills and Expectations:Candidates should have a strong attention to detail, as accuracy is crucial in this role. Good communication skills are necessary to assist applicants effectively and provide clear information. Proficiency in using computers and software for data entry is also important. Candidates should be capable of working independently in a fast-paced office environment and managing multiple tasks efficiently. A positive attitude and a willingness to learn will help build a successful career in this field.If you have any queries, you can contact this number- +91 6290979823 (Calling/ Send your CV this WhatsApp number)
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Air Hostess (Fresher) - Only Females

Aerodrome

  • Fresher
  • 6.5 Lac/Yr
  • Kolkata
Aviation Hospitality Hostess Activities Good Communication Skills Customer Care Executive
We are looking for a friendly and enthusiastic Air Hostess to join our team in Kolkata, India. This role is perfect for fresh graduates who are eager to pursue a career in aviation and love providing excellent customer service.Key Responsibilities:1. **Passenger Safety**: Ensure the safety and comfort of passengers throughout the flight by delivering safety briefings and being attentive to their needs.2. **Customer Service**: Greet passengers warmly, assist with seating, and attend to any queries or requests they may have. Your goal is to create a pleasant travel experience.3. **Food and Beverage Service**: Serve meals and refreshments, taking care to accommodate dietary restrictions and preferences, ensuring all passengers enjoy their flight.4. **Conflict Resolution**: Address and resolve any conflicts or issues that may arise during the flight, maintaining a calm and professional demeanor.5. **Team Collaboration**: Work closely with the flight crew to ensure effective communication and coordination, striving for smooth operations at all times.Required Skills and Expectations:Candidates must possess effective communication skills, enabling them to interact positively with passengers and team members. A friendly attitude and a strong desire to help others are essential. Good problem-solving abilities will assist in handling unexpected situations. Additionally, candidates should be adaptable, working effectively in a dynamic environment. A professional appearance and a commitment to maintaining high standards of service are expected in this role.If you have any queries, you can contact this number- + 91 6290979823 ( Calling/ Send Your CV this WhatsApp number)
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Hiring For Ticketing Executive Freshers

Aerodrome

  • 0 - 1 yrs
  • 5.0 Lac/Yr
  • Kolkata
Problem-solving Refunds Processing Teamwork Ticket Inventory Management Ticket Processing Ticket Sales Time Management Cash Handling Computer Skills Data Entry Communication Skills Attention to Detail Organizational Skills Customer Service
As a Ticketing Executive, you will be responsible for assisting customers with booking tickets for various modes of transportation such as flights, trains, and buses. You will handle inquiries, resolve issues, and ensure smooth ticketing processes for clients.Key responsibilities include managing ticket bookings, providing information on routes and fares, assisting customers with cancellations or changes, processing payments, and issuing tickets. Additionally, you will be required to maintain accurate records of transactions and adhere to company policies and procedures.The ideal candidate should be a graduate with excellent communication skills and attention to detail. Prior experience in ticketing or customer service is preferred but not mandatory. Strong computer skills and the ability to work under pressure to meet deadlines are also essential for this role. A customer-centric approach and the willingness to go the extra mile to ensure customer satisfaction are highly valued qualities in a Ticketing Executive.
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Back Office Executive Fresher

Simka Job Consultancy

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Salt Lake Kolkata
Back Office Assistant Customer Care Back Office Processing Coordination Skills
Freshers candidate needed
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Opening For Customer Care Executive

India Glob Tell Solution

  • 0 - 3 yrs
  • 2.0 Lac/Yr
  • Kolkata
Communication Skills Customer Relationship
We are looking for a Customer Care Executive to join our team in a part-time work-from-home role. The ideal candidate will help ensure our customers have the best experience with our services.**Key Responsibilities:**- **Respond to Customer Inquiries:** Answer customer questions via phone, chat, or email promptly and accurately to provide excellent service.- **Resolve Issues:** Listen to customers problems and find effective solutions, ensuring their concerns are addressed quickly and satisfactorily.- **Maintain Records:** Keep detailed records of customer interactions and transactions to track issues and solutions for future reference.- **Provide Product Information:** Share clear and accurate information about our products and services to help customers make informed decisions.- **Follow Up:** Reach out to customers after their issues have been resolved to ensure satisfaction and gather feedback for improvement.**Required Skills and Expectations:**Candidates should have strong communication skills, both written and verbal, to engage effectively with customers. A high level of empathy and patience is essential for understanding customer needs and resolving issues kindly. Basic computer skills are necessary, including proficiency in using email and chat platforms. Candidates should be organized and able to manage time efficiently, especially while working from home. A customer-oriented mindset, with a focus on delivering high-quality service, and a willingness to learn will help you excel in this role. No prior experience is required, but a can-do attitude is a must.
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