Array ( [0] => customer-care-executive [1] => pune ) Customer Care Executive Graduate Experience Jobs in Pune
68

Customer Care Executive Graduate Experience Jobs in Pune

filter
  • Location
  • Role
  • Functional Area
  • Qualification
  • Experience
  • Employer Type
  • 1 - 2 yrs
  • 3.0 Lac/Yr
  • Baner Pune
Customer Support Customer Relationship Telephone Handling Good Communication Skills
We are seeking a dedicated Customer Support Executive to join our team in Baner. The ideal candidate will manage customer inquiries, resolve issues, and provide exceptional service to our clients.**Key Responsibilities:**- **Respond to Customer Inquiries:** Interact with customers via phone, email, or chat to answer their questions and provide information about products or services.- **Resolve Customer Issues:** Listen actively to customer concerns and work to address and resolve any issues efficiently to enhance customer satisfaction.- **Maintain Customer Records:** Update and manage customer accounts in the database, ensuring that all interactions are recorded accurately for future reference.- **Provide Feedback to Management:** Share insights and feedback from customer interactions with the management team to help improve products and services.- **Collaborate with Team Members:** Work closely with other departments to ensure a seamless customer experience and support when needed.**Required Skills and Expectations:**- The candidate should hold a B.B.A, B.E, or a relevant professional degree and have 1-2 years of experience in customer support or a related field.- Strong communication skills are essential, as the role involves direct interaction with customers. - The ability to work under pressure and manage multiple tasks while maintaining attention to detail is crucial.- A positive attitude and a willingness to learn are vital for success in this role. Candidates should be team players and able to collaborate effectively. - Preference will be given to female candidates for this role, and it requires working from the office full-time.
View all details
  • 1 - 7 yrs
  • Bhosari Pune
Back Office Processing Back End Processing Customer Care Coordination Skills MS Office Word Basic Computers Backend Process Backend Data Entry Computer Operations Tally ERP
Position: Sr. Executive Back Office (Female, married candidates only) Location: Bhosari Working Days: Monday to Saturday Joining: Immediate joiners preferredQualification: B.Com or any graduate with relevant experienceExperience: Minimum 3 years & aboveCTC: Up to 4 LPAKey Responsibilities:Office management & administrative coordinationSales support order processing, documentation & coordinationDispatch operations & follow-upsAttendance managementData management, MIS & reportingCustomer payment follow-upsCoordination with internal teams and vendorsRequirements:Proven experience in back-office operationsStrong coordination & communication skillsProficiency in MS Office (Excel, Word, etc.)
View all details
  • 2 yrs
  • 7.5 Lac/Yr
  • Pune
Communication Skills Customer Care Customer Handling BPO Voice Good Communication Skills Customer Relationship
US Banking Voice Process Pune Join a Prestigious Captive Brand and unlock growth in the International Banking Domain! Role: Customer Service Executive (International Voice) Location: Kharadi, Pune Salary: Up to 7.5 LPA Age Limit: Up to 40 years Eligibility Criteria: Graduate (Degree only) 2+ years experience in BPO OR International Customer Service (Non-BPO sectors also considered Hospitality, Merchant Navy, Business Analyst, etc.) *Excellent Communication Skills Must!* No Absconded Profiles (UAN Mandatory) Why Join Us? Work with a Prestigious US Banking Captive Great Pay + Career Growth Opportunities Supportive & Collaborative Work Culture Enhance your Global Exposure Apply Now! Share your CV / Call: 9699446072 Dont miss the chance to level up your career with a world-class banking process!
View all details
Technical Customer Support Desktop Support Technical Services Network Troubleshooting
Role:-Sr. Technical Process Executive Are you passionate about providing exceptional Technical Support? Looking to take your career to the next level? This is your chance to be part of a dynamic team!Domain: International Technical Support (Voice Process) Experience: Minimum 1 year in Technical Support (International Voice) Qualification: Any Graduate CTC: Up to 6 LPA + Variables + Allowances Location: Pune Bangalore Hyderabad Work Mode: Work From OfficeWhy Join Us? 5-Day Work Week 2 Rotational Off Days 24/7 Shifts for a Global Exposure Competitive Compensation & Perks Immediate Joining Opportunity
View all details

Get Personalized Job Matches

Based on your experience, skills, interests, and career goals to help you find the most relevant opportunities faster. Register Now!

International BPO Executive

Oriental Consultants

International Business International Process BPO Operations Business Process Outsourcing BPO Voice BPO Trainer Customer Manager BPO Sales International Voice Process International BPO Call Center Chat Support International Voice Customer Care Outbound Calling Good Communication Skills International BPO Voice Process
Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097
View all details

Customer Care Executive

B2B Verse Innovation LLP

  • 2 - 5 yrs
  • Kothrud Pune
Customer Care Customer Support Inbound Calls Handling Outbound Calls Outbound Calling Customer Service Customer Handling Customer Management Cold Calling Customer Communication
Responsibilities:Handle inbound and outbound customer calls and emails.Process customer orders accurately and efficiently.Provide information to customers regarding product availability, pricing, and delivery.Resolve customer inquiries and complaints in a timely and professional manner.Maintain accurate records of customer interactionsQualifications:High school diploma or equivalent.2+ years of experience in customer service or a related field.Excellent communication and interpersonal skills.Strong attention to detail and accuracy.Proficiency in using customer service software and Microsoft Office Suite.Experience in the agriculture industry is a plus.Benefits:Competitive salary and benefits package.Opportunities for professional growth and development.Be a part of a dynamic and growing company.
View all details
  • 4 - 5 yrs
  • 1.5 Lac/Yr
  • Vadgaon Pune
Customer Care Back Office Processing Coordination Skills Back End Processing MS Office Word Basic Computers Computer Operations Backend Process Backend Typing Skills Basic Computer Skills Data Entry
We are looking for 1 Back Office Executive Post in Vadgaon Pune, with deep knowledge in Customer Care,Back Office Processing,Coordination Skills,Back End Processing,MS Office Word,Basic Computers,Computer Operations,Backend Process,Backend,Typing Skills,Basic Computer Skills,Data Entry and Required Educational Qualification is : B.A, B.B.A, B.Com
View all details
  • 3 - 9 yrs
  • 8.0 Lac/Yr
  • Pune
Client Retention Customer Relationship Clinet Handling Marketing Communication CRM Customer Support Customer Care Customer Handling MIS Reporting CRM Sales Service Marketing CRM Strategy Communication Skills
*Build and maintain strong relationships with clients, understanding their needs and offering customized solutions like the mobile factory concept. Ensure clear communication and timely issue resolution.Develop detailed project proposals for clients, including the setup and operation of mobile factories. Ensure proposals meet client specifications and timelines, while aligning with company objectives.Identify and onboard new organizations, targeting 15 new vendor registrations per month. Engage with these vendors to initiate enquiries and build long-term business associations.Generate at least 10 high-value project enquiries (worth over 2.5 Cr) monthly through strategic meetings and follow-ups. Ensure 2 projects are closed per month, along with securing work/purchase orders. Initiate inquiries and promptly hand them over to the sales team for further processing if it is for a smaller value deals.Manage a weekly and monthly calendar for client interactions. Organize daily meetings with clients to discuss project updates, requirements, and future opportunities. Share the daily to-do list in advance by the prior evening and the weekly to-do list by Friday of the preceding week.Coordinate the mobile factory setup, ensuring timely assembly and smooth operations at client sites. Oversee the disassembly and relocation when needed, adhering to project timelines and quality standards.Track the progress of all projects, ensuring that key milestones are achieved and performance metrics are met. Provide weekly performance and progress reports to senior management and clients.Identify potential risks during project execution and work with cross-functional teams to resolve issues. Ensure quick response to client concerns and maintain service quality throughout the project lifecycle.Provide training and ongoing support to clients regarding the use of mobile factories and RCC products. Ensure that all customer queries are resolved quickly, and technical support .
View all details

Jobs by Popular Location

  • 1 - 7 yrs
  • 3.3 Lac/Yr
  • Pune
Fmcg Sales CRM Sales Sales Process Sales Sales Specialist Product Positioning Product Costing Client Retention Customer Relationship CRM MIS Reporting Customer Handling Communication Skills
Job SummaryWe are seeking a dynamic and results-driven Sales Professional to join our team. The ideal candidate will be responsible for driving sales growth, developing strong client relationships, and meeting or exceeding sales targets. This role requires excellent communication, negotiation skills, and the ability to work in a fast-paced environment.Key Responsibilities1. Sales Strategy and Planning Identify potential customers and markets to expand sales opportunities. Develop and execute effective sales strategies and plans.2. Client Relationship Management Build and maintain strong, long-lasting client relationships. Serve as the primary point of contact for clients to understand their needs and provide tailored solutions.3. Sales Execution Conduct product presentations and demonstrations to potential clients. Negotiate contracts and close sales deals. Ensure timely and accurate follow-ups with clients.4. Performance Tracking Meet or exceed individual and team sales targets. Maintain accurate records of sales activities, customer interactions, and progress using CRM tools.5. Market and Product Knowledge Stay updated on industry trends, market conditions, and competitors. Provide feedback to the team on market demands and potential improvements for products or services.6. Collaboration Work closely with marketing, operations, and customer service teams to ensure client satisfaction. Participate in team meetings, training, and brainstorming sessions.
View all details
  • 1 - 5 yrs
  • 2.0 Lac/Yr
  • Pimpri Chinchwad Pune
Service Desk Customer Care Customer Service Troubleshooting Skills International Call Center Telecaller
Customer Care Executive / telecaller Job Profile - Support client on their tour , taking feedback , sending promotional material , resolve client Queries , making vouchers Eligibility- Female Candidate only , Having Good communication and talkative , should have customer support or sales or any marketing activity experience min 1 yr
View all details

Executive

Credence Resource Management

  • 1 - 5 yrs
  • 5.0 Lac/Yr
  • Pune
Customer Associate Customer Service
handling international calls
View all details
  • 1 - 6 yrs
  • 5.0 Lac/Yr
  • Hinjewadi Pune
International BPO International Voice Customer Care Customer Support Computer Networking Billing Internet Operations
Customer Support process. Customer care representative - >6 month Sr. Customer care representative - >18 months ......................Minimum 6 months of International BPO voice exp.Should have computer and Internet knowledge / Knowledge of Billing queries ....B2C 5 days per week / split week off Both Side CabUS process night shift will be there but agent should be ok with 24*7 / rotational shifts Should not be perusing regular / part time course Any course which affects the job is not to be sources Excellent Communication skills who can speak with US natives
View all details
  • 1 - 7 yrs
  • 2.0 Lac/Yr
  • Baner Pune
Communication System Billing Executive
Job Responsibilities: To operate as a Focal point for Visitors, telephone calls, e-mails. To Welcome Customers & Guests. To Check in all patients after billing on thesoftware provided. To coordinate with the Customers for the doctors appointment. To inform doctors and patient alike on the cancellation of an appointment. To coordinate with the customers for Billing (Consultation Bills, Investigation Bills, Bed Booking etc.) To register the Patient ID No for New patient and to update the same in the Patient file. Counsels patients regarding various Cloud 9 packages, services offered, facilities etc. Co-ordinate the smooth functioning and maintenance of Clinic facilities. To educate and train new employees about service rules, roles, expectations, duty hours and policies. Feedback Collection: Ensure customers are aware of feedback collection mechanism. Encourage customer to give feedback after consultation/ usage of any service provided. If written: in prescribed feedback forms from all patients, and unopened feedback forms has to be given to Assistant Clinic Manager. If digital:Guide customer on entering feedback. Oversee the addressing of grievances/complaints received from the patients in a timely and satisfactory manner. Ensuring all the areas of the department like OPDs, Waiting area, rest rooms, receptions is kept cleaned in coordination with housekeeping department. Regarding OPD area should coordinate with maintenance department regarding maintenance related works and ensure the work is completed without affecting the routine patient flow within the stipulated time. Ensure adequate stock of required items are stocked and maintained for the day to day functioning of the OPD. Coordinates with consultant doctors for their slot timings, leaves and also for other requirements for the smooth functioning. Interested candidates can share their CV on +91-8882123844 or aayushia@cloudninecare.com.
View all details
  • 2 - 4 yrs
  • 1.5 Lac/Yr
  • Pune
Customer Care Back Office Processing Coordination Skills MS Office Word Computer Operations Basic Computer Skills Data Entry
As a Back Office Executive, your core responsibilities include:Handling data entry tasks with precision and accuracy.Managing and organizing company records and documents.Coordinating with internal teams for streamlined workflow.Assisting in day-to-day administrative tasks.Ensuring the confidentiality and security of sensitive information.Responsibilities:Accurate and timely data entry into company databases.Organizing and maintaining physical and digital records.Assisting in the preparation of reports and documents.Ensuring compliance with company policies and data protection regulations.Requirements and SkillsBachelors degree in business administration or a related field.Proven experience in data entry and administrative roles.Excellent organizational and multitasking abilities.Attention to detail and a commitment to data accuracy.Strong communication and interpersonal skills.
View all details

Creator Success Associate

Pric Technology Private Limited

  • 2 - 6 yrs
  • 5.5 Lac/Yr
  • Hadapsar Pune
Customer Associate Customer Relationship Executive Customer Relationship Manager Customer Facilitator Customer Response Executive Customer Service Manager Walk in
We, at Pric Technology Private Limited , are seeking a passionate and technically adapted individual to join our team as a Creator Success Associate. In this role, you will play a pivotal role in providing technical support, handling queries, marketing support and ensuring the success and satisfaction of our creators.At Pric Technology Private Limited , our mission is to empower creators by providing them with innovative tools and resources to excel in the digital world. As a Creator Success Associate, you will play a crucial role in our team, contributing to our day-to-day efforts and driving the growth of our creator network. This job will provide you with hands-on experience in creator acquisition within the fast-paced startup ecosystem, working alongside a talented and passionate team.Responsibilities:1. Serve as the main point of contact for all technical support queries from our creators.2. Addressing queries and actively participating in and contributing to all relevant WhatsApp groups, fostering a sense of community among our creators.3. Collaborate with creators to understand their goals and challenges.4. Provide marketing support to creators, assisting with the creation of graphics and promotional materials.5. Facilitate broadcasting, ensuring creators are equipped with the necessary tools and resources for effective broadcasts.
View all details
Marketing Retail Sales Customer Support Customer Handling Automobile Sales Car Sales Showroom Sales
* 2-4 years experience of Automobile sales* Knowledge of pre-owned vehicle segment / sector is a must.* Good communication skills* Strong Presentation / Strategic Thinking and Closing Skills.* Good at negotiations and convincing.
View all details

Looking For CRM Executive

Vaze Placement Services

  • 1 - 3 yrs
  • 3.3 Lac/Yr
  • Pune
Customer Care MS CRM CRM Exp Required Good Communication Skill Good Computer Knowledge CRM Software Knowledge Required Sales Marketing Exp Customer Relationship Walk in
Job and description:1. Maintaining contact with new and existing customers to advertise the product sales and deliver a detailed account strategy.2. Cold Calling, Follow up to Client regarding payment3. Attending Exhibition4. Responding to sales inquiries for new and existing customers.5. Maintaining records, Client data, maintaining client individual file.6. Taking Clients Booking, taking care of client individual issues regarding flat.7. Maintaining Software entries, Record.8. Going to weekly Site Visit9. Preparing Allotment Letters, Agreement, Bank NOC, Sending Weekly Interest letter to the client., taking care of Clients Complaints i.e. Flat issues, Parking Issues, internal changes, possession delayed issues10. Coordinate with bank regarding Clients Loan Process & Disbursement, Coordinate with Project architect, coordinate with site sales executive, Project Manager11. To ensure that payments are received on time.12. Assisting to identify the opportunities for upcoming projects, and for development and enhancement of existing Projects.13. Building relationships with Agents/Brokers, Investors, etc.14. Collecting information of the nearby projects for analysis.15. Working according to the company norms.16. Update the status of sales order in the database or computer17. Preparing monthly Sales Report, Outstanding Chart.18. Sending Daily Report to CMD, Director.19. Coordinate with all executives monthly reports, exhibition report, customers online enquiry & hording pictures at every month end.20. Coordination for upcoming Ads in newspaper.21. Check all the pending bills attached all the necessary documents and process for clearing.22. Follow up for all pending bills.23. Entry of all the bills.24. Handling calls and clients.25. Prepare Minuets of Meeting for weekly sales meeting. 26. Maintain Brochure stock of Head office and Site office.
View all details

Sales Executive

Masulkar Estates Private Limited

  • 1 - 2 yrs
  • Pune
Communucation Skills Interpersonal Skills Customer Service Sales Techniques Technical Skills Direct Marketing Negotiation Skills Lead Generation
- Experience of min 1-2 years in marketing field- Lead generation - Customer relationship management - Sales planning and reporting- Market Analysis
View all details

Urgent Requirement For Franchise Support Executive

Naadbramha Services Private Limited

  • 1 - 5 yrs
  • Dhankawadi Pune
Customer Care Inbound Complaint Handling
Exciting Opportunity: Franchise Support Role! Ready for a fulfilling career in franchise support? Naadbramha has an exciting opening for a Franchise Support position that could be your next big career move! Responsibilities: Address complaints promptly and professionally from franchise owners, vendors, and customers. Thoroughly investigate issues to determine root causes and implement effective solutions. Collaborate with stakeholders to develop and execute corrective actions. Implement best practices for complaint resolution. Requirements: Bachelor's Degree in any field. Excellent communication and interpersonal skills. Strong problem-solving and analytical abilities. Minimum 1 year of experience in customer service or franchise support. Salary: INR 15,000 to 17,000 (Gross Salary) Job Location :- Pune , Dhankawadi
View all details
  • 3 - 9 yrs
  • 5.0 Lac/Yr
  • Chandan Nagar Pune
Customer Care MS CRM Team Leader Operations Assistant Manager Operation Executive Customer Care Executive
Knowledge of BPO, inbound & out bound, team management, team handling, data manage, excel, CRM, dailer,
View all details
  • 2 - 3 yrs
  • 3.0 Lac/Yr
  • Pune
Back Office Executive Customer Care ERP Coordinator SAP SD Consultant
Handling Inside sale activities. Warranty-related issues to resolve on time of all customers. Handling for demo material which is issued to employees. Making weekly report and send to all Sales Engineers. Material follow up with HQ. Dispatch related queries for export shipments. Arranging materials to customers on time. Maintain sales orders data in the system
View all details

Customer Care Executive (Full Time)

Pric Technology Private Limited

  • 2 - 6 yrs
  • 5.5 Lac/Yr
  • Hadapsar Pune
Customer Relationship Executive Customer Facilitator Customer Associate Customer Response Executive Walk in
Hiring for 6 Customer Care Executive Jobs in Hadapsar, Pune,Customer Relationship Executive,Customer Facilitator,Customer Associate,Customer Response Executive, with minimum 2 Years Experience,Required Educational Qualification is : B.C.A, B.B.A, B.Com, M.B.A/PGDM with Good knowledge in Customer Relationship Executive,Customer Facilitator,Customer Associate,Customer Response Executive etc.Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script.Conducting surveys to collect data about customer satisfaction, churn rate, brand image and awareness, etc.Analyzing and reporting customer data to devise new strategies or update the existing onesCommunicating with them through various omnichannel channels, including email, social media, phone or SMSMaking appointments that fit into the schedule of the client and the customer.Informing the customers about updates, deals, offers, promotions, policies, and keep sales funnel in motion.Assisting them if they are facing a problem and troubleshooting it.Ensuring the customer has a positive experience with the company.Fostering a healthy relationship between the client and the customer.Overseeing timely delivery and payment of sales orders.Handling all Voice and Non-Voice Processes
View all details

Back Office Executive

Pric Technology Private Limited

  • 1 - 5 yrs
  • 4.0 Lac/Yr
  • Hadapsar Pune
Customer Care Back Office Processing Back End Processing Backend Computer Operations Banking Back Office Mass Communication Marketing Communication Community Relation
Back Office Executive DutiesPrevious work experience as an Office Executive.Excellent organisational skills.Knowledge of computer operating systems and MS Office software.Working knowledge of CRM platforms.Ability to work as part of a team.High-level written and verbal communication skills.Basic knowledge of financial and accounting software.Familiarity with market research techniques.Bachelors degree in Business Administration or similar field.Back Office Executive RequirementsPerform market research.Gather and process research data.Perform basic admin duties including printing, sending emails, and ordering office supplies.Assist and coordinate with the sales team.Assist the Front Office team.Help with inventory control.Organise staff meetings and updating calendars.Process company receipts, invoices, and bills.Support management.Previous work experience as an Office Executive.Excellent organisational skills.Knowledge of computer operating systems and MS Office software.Working knowledge of CRM platforms.Ability to work as part of a team.High-level written and verbal communication skills.Basic knowledge of financial and accounting software.Familiarity with market research techniques.Bachelors degree in Business Administration or similar field.
View all details
  • 2 - 4 yrs
  • 1.5 Lac/Yr
  • Pune
Customer Care Back Office Processing Coordination Skills MS Office Word Computer Operations Basic Computer Skills Data Entry
As a Back Office Executive, your core responsibilities include:Handling data entry tasks with precision and accuracy.Managing and organizing company records and documents.Coordinating with internal teams for streamlined workflow.Assisting in day-to-day administrative tasks.Ensuring the confidentiality and security of sensitive information.Responsibilities:Accurate and timely data entry into company databases.Organizing and maintaining physical and digital records.Assisting in the preparation of reports and documents.Ensuring compliance with company policies and data protection regulations.Requirements and SkillsBachelors degree in business administration or a related field.Proven experience in data entry and administrative roles.Excellent organizational and multitasking abilities.Attention to detail and a commitment to data accuracy.Strong communication and interpersonal skills.
View all details
View More Jobs

Apply to 68 Customer Care Executive Graduate Experience Jobs in Pune

  • Pune Jobs
  • Hyderabad Jobs
  • Ahmedabad Jobs
  • Bangalore Jobs
  • Mumbai Jobs
  • Chennai Jobs
  • Kolkata Jobs
  • Delhi Jobs