Responsibilities:
Handle inbound and outbound customer calls and emails.
Process customer orders accurately and efficiently.
Provide information to customers regarding product availability, pricing, and delivery.
Resolve customer inquiries and complaints in a timely and professional manner.
Maintain accurate records of customer interactions
Qualifications:
High school diploma or equivalent.
2+ years of experience in customer service or a related field.
Excellent communication and interpersonal skills.
Strong attention to detail and accuracy.
Proficiency in using customer service software and Microsoft Office Suite.
Experience in the agriculture industry is a plus.
Benefits:
Competitive salary and benefits package.
Opportunities for professional growth and development.
Be a part of a dynamic and growing company.
Experience
2 - 5 Years
No. of Openings
1
Education
Graduate (B.A, B.B.A, B.Com)
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office