Customer Care Executive

B2B Verse Innovation LLP

2 - 5 Years
1 Openings
Not Disclosed
Face-to-Face interview
Kothrud, Pune

Key Skills

Customer Care Customer Support Inbound Calls Handling Outbound Calls Outbound Calling Customer Service Customer Handling Customer Management Cold Calling Customer Communication

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Job Description

Responsibilities:

Handle inbound and outbound customer calls and emails.

Process customer orders accurately and efficiently.

Provide information to customers regarding product availability, pricing, and delivery.

Resolve customer inquiries and complaints in a timely and professional manner.

Maintain accurate records of customer interactions

Qualifications:

High school diploma or equivalent.

2+ years of experience in customer service or a related field.

Excellent communication and interpersonal skills.

Strong attention to detail and accuracy.

Proficiency in using customer service software and Microsoft Office Suite.

Experience in the agriculture industry is a plus.

Benefits:

Competitive salary and benefits package.

Opportunities for professional growth and development.

Be a part of a dynamic and growing company.

Experience
2 - 5 Years
No. of Openings
1
Education
Professional Degree, B.A, B.B.A, B.Com, Any Bachelor Degree
Role
Customer Care Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office

About B2B Verse Innovation LLP

A result-driven, full-Service B2B Solutions provider, catering to all your business needs from marketing and promotions to recruitment , event management and tech development. We connect you with experts who are passionate about keeping your business processes running like a well-oiled machine. We excel at 'Jugaad' a term that resonates in today's fast-paced landscape. We believe in finding clever workarounds that get the job done without compromising quality. We're not just a B2B marketing agency; we're your partners in progress.