Customer Support process.
Customer care representative - >6 month
Sr. Customer care representative - >18 months
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Minimum 6 months of International BPO voice exp.
Should have computer and Internet knowledge / Knowledge of
Billing queries
....
B2C
5 days per week / split week off
Both Side Cab
US process €“ night shift will be there but agent should be ok
with 24*7 / rotational shifts
Should not be perusing regular / part time course
Any course which affects the job is not to be sources
Excellent Communication skills who can speak with US
natives