Join our team in Kolkata as an Airport Customer Service Associate. This position is perfect for freshers looking to start their career in the aviation industry and provides exciting opportunities to interact with diverse travelers.
In this role, you will be responsible for assisting passengers with their inquiries, check-in processes, and boarding procedures. You will provide information about flights, baggage handling, and airport services while ensuring a positive travel experience for all guests.
Your key responsibilities will include:
- Greeting and assisting passengers: Welcome travelers at the airport, providing a friendly and supportive atmosphere.
- Managing check-in procedures: Help passengers complete their check-in efficiently, ensuring accurate information is provided.
- Handling inquiries and complaints: Address any questions or concerns from passengers, resolving issues promptly and professionally.
- Coordinating with other departments: Work closely with security, baggage handling, and boarding staff to ensure smooth operations.
To excel in this position, you should possess excellent communication skills, be able to work well in a team, and maintain a positive attitude, even in busy situations. A keen attention to detail is essential for accurately processing passenger requests. Candidates from any educational background who have completed the 12th grade are welcome to apply, especially if you have a passion for customer service. If you enjoy working in a fast-paced environment and providing exceptional support to travelers, we encourage you to apply.
Experience
0 - 1 Years
No. of Openings
100
Education
12th Pass
Role
Airport Customer Service Associate
Industry Type
Hotel / Travel / Airline / Hospitality
Gender
[ Male / Female ]
Age Limit
18 - 29 Yrs.
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Benefits include
PF, Travel Allowance (TA), Health Insurance, ESI, Food/Meals, Accommodation, 5 Working Days
Face Interview Location
kolkata