CRM Executive Graduate Jobs in Gandhinagar

We are looking for an experienced and results-driven Business Development Executive (BDE) with a proven track record in international IT sales. The ideal candidate should have 35 years of experience in lead generation, cold calling, and client acquisition in the software development and IT services sector.Key ResponsibilitiesGenerate new leads from USA, UK, Canada, Australia, and UAE marketsPerform cold calling, email outreach, and LinkedIn prospecting to secure appointmentsConvert qualified leads into business opportunities for our IT servicesBuild and maintain relationships with international clientsCollaborate with the technical team to understand service offerings and client needsPrepare proposals and assist in closing dealsMaintain CRM and provide regular sales activity reportsKey Requirements35 years of experience in IT business development (mandatory)Strong experience in cold calling and lead generation for software development, app development, or tech support servicesExcellent verbal and written communication skills in EnglishStrong understanding of international sales processes and client behaviorAble to meet KPIs and revenue targets under minimal supervision

Job descriptiono Supervise day-to-day operations in the customer service department.o Respond to customer service issues in a timely manner.o Create effective customer service procedures, policies, and standards.o Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.o Implement an effective customer loyalty program.o Maintain accurate records and document all customer service activities and discussions.o Assess service statistics and prepare detailed reports on your findings.o Hire and train new customer service agents.o Manage the approved budget of the customer service department.o Stay informed on the latest industry techniques and methods.o Have experience in sales and marketing.Job Types: Full-time, Walk-InPreference: Only male requiredExperience: 6 to 1yr