CRM Executive Job Vacancies in Gandhinagar

We are looking for an experienced and results-driven Business Development Executive (BDE) with a proven track record in international IT sales. The ideal candidate should have 35 years of experience in lead generation, cold calling, and client acquisition in the software development and IT services sector.Key ResponsibilitiesGenerate new leads from USA, UK, Canada, Australia, and UAE marketsPerform cold calling, email outreach, and LinkedIn prospecting to secure appointmentsConvert qualified leads into business opportunities for our IT servicesBuild and maintain relationships with international clientsCollaborate with the technical team to understand service offerings and client needsPrepare proposals and assist in closing dealsMaintain CRM and provide regular sales activity reportsKey Requirements35 years of experience in IT business development (mandatory)Strong experience in cold calling and lead generation for software development, app development, or tech support servicesExcellent verbal and written communication skills in EnglishStrong understanding of international sales processes and client behaviorAble to meet KPIs and revenue targets under minimal supervision

About CompanyAt Saunak Films, we started our journey in 1993 with a vision to provide high-quality services such as video streaming, photography, and webcasting. Over the years, we've evolved into a leading name in the industry, offering a wide range of services like video & photography, DVD webcasting, digital documentation, software development, CCTV solutions, and call center services.Job OverviewWere looking for an enthusiastic Telecaller Executive to join our team in Gandhinagar. In this role, youll be engaging with potential and existing customers, addressing their inquiries, offering information about our services, and resolving any concerns they may have. You'll also play an important part in helping us grow by meeting sales targets while ensuring every customer experience is positive and impactful.Key Responsibilities:Make outbound calls to both potential and existing customers.Handle incoming calls, answering questions, and providing assistance.Explain our products and services with clarity and enthusiasm.Help resolve customer concerns and ensure a smooth experience.Keep accurate records of customer interactions in our CRM system.Follow up with leads and maintain communication to keep them engaged.Identify opportunities to upsell or cross-sell services when appropriate.Meet sales goals and report regularly to your team leader or manager.Skills and Qualifications:A high school diploma or equivalent (Bachelors degree is a plus).Freshers with good communication skills will also considerPrevious experience in telecalling, telesales, or customer service will be plus.Strong verbal and written communication skills in English.A friendly, professional, and solution-oriented approach to customer interactions.Familiarity with ERP software is a bonus.The ability to stay organized, work efficiently, and manage time effectively.

Job descriptiono Supervise day-to-day operations in the customer service department.o Respond to customer service issues in a timely manner.o Create effective customer service procedures, policies, and standards.o Develop customer satisfaction goals and coordinate with the team to meet them on a steady basis.o Implement an effective customer loyalty program.o Maintain accurate records and document all customer service activities and discussions.o Assess service statistics and prepare detailed reports on your findings.o Hire and train new customer service agents.o Manage the approved budget of the customer service department.o Stay informed on the latest industry techniques and methods.o Have experience in sales and marketing.Job Types: Full-time, Walk-InPreference: Only male requiredExperience: 6 to 1yr

Job description1)Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options.2)Sells products by establishing contact and developing relationships with prospects; recommending solutions.3)Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.4)Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors. Participation in expo and open house.5)Prepares reports by collecting, analyzing, and summarizing information.6) Contributes to team effort by accomplishing related results as needed.7) Only male required.Job Types: Full-time, Fresher, ExperienceJob Types: Full-time, Regular / Permanent, FresherSalary: ?10,000.00 - ?18,000.00 per month

We are looking for a detail-oriented CRM Executive to join our team in Ahmedabad. This is an excellent opportunity for fresh graduates or those with up to one year of experience who are eager to start their careers in customer relationship management.nnKey Responsibilities:nn1. Customer Interaction: Engage with customers through various channels, addressing their inquiries and providing support to enhance satisfaction.nn2. Data Management: Maintain and update customer records in the CRM system, ensuring all information is accurate and current.nn3. Reporting: Assist in generating reports related to customer engagement and feedback, helping to identify trends and areas for improvement.nn4. Collaboration: Work closely with other team members to share insights and improve overall customer experiences, contributing to a cohesive work environment.nnRequired Skills and Expectations:nnThe ideal candidate should possess excellent communication skills, with the ability to connect with customers effectively. Attention to detail is crucial, as you will be managing customer data and reports. A proactive attitude toward problem-solving and the willingness to learn about CRM systems and tools is essential. Basic computer skills and familiarity with Microsoft Office are required. We seek a motivated and organized individual who can manage their time effectively while working in a fast-paced environment. This position is specifically open to female candidates, reflecting our commitment to gender diversity in the workplace.

We are looking for candidates who can join our CRM Implementation & Support team who has experience of 1 - 3 years in the same.The Profile would be :-- Ensuring absolute success of each DaeBuild CRM Implementation.- Ensuring absolute satisfaction and happiness of each customer by offering the best functional and technical support.- QA Testing on the Implementation.- Online and Onsite Software Training.- Hand holding the clients.- Online and Onsite Technical support which includes resolving client queries, troubleshooting errors, and ensuring absolute customer satisfaction.- Upgradations of the software versions.- Work closely with development team during Software Development Cycle.- Responsible for Manual Testing using latest Techniques and Methodologies and ensure that all products are of very high quality.- Responsible for logging defects and tracking them to closure. Ensuring absolute success of each DaeBuild CRM Implementation.

At the most basic level, CRM software allows marketers and salespeople to manage and analyze relationships with the company's actual and potential customers. It enables tracking every interaction with the company and collects information about the customer.