BPO Call Center Fresher Jobs in Pune

We are seeking a dedicated Customer Care Executive to join our team in Pune. This is a full-time, work-from-home position ideal for freshers who have completed their 12th grade.Key Responsibilities:- **Customer Support:** Assist customers with inquiries via phone, email, or chat, ensuring they receive timely and accurate responses.- **Issue Resolution:** Identify and resolve customer issues efficiently, escalating complex problems to the appropriate department when necessary.- **Documentation:** Maintain detailed records of customer interactions and transactions to ensure clarity and follow-up.- **Product Knowledge:** Stay updated on our products and services to provide accurate information and assist customers effectively.- **Feedback Collection:** Gather customer feedback to help improve service quality and enhance customer satisfaction.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact professionally with customers. Strong problem-solving abilities are essential to address customer concerns efficiently. A good understanding of computer operations is necessary, as you will be using various software for customer management. Being a team player is crucial, as cooperation with other departments may be needed to resolve customer issues. Candidates should demonstrate a positive attitude and a commitment to providing the best service possible, ensuring customers feel valued and heard.

We are looking for a dedicated International Voice Process Executive to join our team in Pune. This full-time position is perfect for fresh graduates or those with up to a year of experience. You will be responsible for handling customer queries and providing exceptional service to clients from around the world.Key Responsibilities:- **Customer Interaction**: Communicate with international clients via phone, addressing their inquiries and providing accurate information. Clear communication is essential to ensure customer satisfaction.- **Problem Solving**: Identify customer issues and resolve them efficiently while maintaining a professional demeanor. A strong focus on finding solutions is crucial in this role.- **Documentation**: Maintain records of customer interactions and transactions, ensuring all details are accurately entered into our system. Good organizational skills will help keep processes smooth.- **Feedback Handling**: Listen to customers and gather feedback to improve services. Enhancing customer experience is a key aspect of this position.Required Skills and Expectations:Candidates should have excellent verbal communication skills in English, with the ability to articulate ideas clearly. A friendly and positive attitude is essential to foster good relationships with clients. Strong problem-solving abilities and a willingness to learn are important. Adaptability in a fast-paced environment and teamwork spirit are highly valued. Basic computer skills are necessary to manage customer interactions effectively.

We are looking for a dedicated Call Center Executive to join our team in Baner. This role is ideal for individuals who are enthusiastic, have strong communication skills, and are eager to provide excellent customer service.**Key Responsibilities:**- **Answer Incoming Calls**: Handle calls from customers to assist with their inquiries and provide the necessary information or support.- **Resolve Customer Issues**: Address customer complaints or problems effectively, ensuring satisfaction and a positive experience.- **Maintain Records**: Keep accurate records of customer interactions and transactions to track issues and resolutions for future reference.- **Provide Product Information**: Offer detailed information about products or services to help customers make informed decisions.- **Follow Up**: Make follow-up calls to customers as needed to ensure their issues are resolved and they are satisfied with the assistance received.**Required Skills and Expectations:**- **Communication Skills**: Must possess clear verbal communication skills to interact effectively with customers.- **Customer Service Orientation**: A strong desire to help customers and resolve their issues promptly is essential.- **Basic Computer Knowledge**: Familiarity with basic computer operations and the ability to navigate software systems is necessary.- **Team Player**: Ability to work well in a team environment, supporting colleagues and contributing to group goals.- **Problem-Solving Abilities**: A proactive approach to identify issues and suggest solutions will help in providing exceptional service. Candidates should have completed at least the 12th grade and have 0 to 1 year of experience in a similar role. This is a full-time position that requires working from our office in Baner.

Make outbound calls to customers for EMI payment remindersFollow up with customers regarding pending EMI paymentsMaintain accurate call records and customer informationEnsure professional and polite communication with customers

Outbound Calling: Contacting prospective clients to introduce and promote personal loan products.Sales & Conversion: Converting leads into applications by explaining interest rates, eligibility criteria, and repayment terms.Document Collection: Assisting customers with filling out applications and collecting necessary documents.

Amazon Work from Home Process interested Candidates Apply Fast immediate Joiners Only

Key responsibilities:1. Conduct outbound calls to potential customers: The telesales executive will be responsible for making calls to individuals or businesses to promote products or services.2. Pitch products or services: Presenting the features and benefits of the product or service in a compelling manner to persuade the customer to make a purchase.3. Maintain call records: Keeping track of all calls made, responses received, and follow-ups required in a systematic manner.4. Achieve sales targets: Meeting or exceeding monthly sales targets set by the team lead or sales manager.5. Provide excellent customer service: Addressing any queries or concerns raised by customers in a professional and courteous manner.Required skills and expectations:1. Good communication skills: The ability to communicate effectively over the phone to engage with customers and pitch products or services.2. Persuasion skills: Being able to convincingly sell products or services to potential customers.3. Basic computer knowledge: Proficiency in using basic computer applications to maintain call records and generate reports.4. Patience and resilience: Dealing with rejection and handling difficult customers with patience and professionalism.5. Team player: Willingness to work collaboratively with other team members to achieve collective sales goals.

Job Title: International Tele Caller ExecutiveLocation: Office No. 144, Parmar Park Phase-2 Business Park, Wanowrie, Pune 411040Work Schedule: Monday to Friday Fixed Night Shift (9-hour shift)Weekly Off: Fixed Sunday and Alternate SaturdaysEmployment Type: Full-time, Office-basedProcess Type: Blended Voice and Chat (International)Position OverviewWe are currently seeking enthusiastic and customer-oriented individuals for the position of International Voice & Chat Executive. This role involves interacting with international clients via voice and chat channels, addressing inquiries, and ensuring a positive customer experience. The ideal candidate should possess strong communication skills, basic computer literacy, and the ability to work in a structured night-shift environment.This opportunity is ideal for candidates looking for a stable, target-free role in a professional office setting, with comprehensive training and growth support provided.Key ResponsibilitiesManage inbound and outbound voice calls and live chat support for international customersAccurately address customer queries and provide relevant product or service informationDocument customer interactions and maintain up-to-date records in internal systemsCollaborate with internal teams to ensure prompt and effective resolution of customer concernsAdhere to standard operating procedures, communication protocols, and quality guidelinesCandidate ProfileRequired Skills:Excellent verbal and written communication skills in EnglishAbility to multitask and prioritize workload effectivelyBasic proficiency in computer applications (MS Office, email tools, etc.)Strong interpersonal skills and a customer-centric mindsetWillingness to work fixed night shifts (Monday to Friday)Preferred (Not Mandatory):Previous experience in an international voice/chat processBackground in customer service or support rolesWhat We OfferStable work environment with fixed night shifts and scheduled weekly offsNo targets or sales quotasComprehensive training and onboarding supportOffice infrastructure and dedicated workstation providedDirect hiring no recruitment charges or fees involvedHow to ApplyInterested candidates may share their updated resume or reach out for further details: Email: hr@kingstonsolutions.co.in Contact: +91 70584 21569 (HR Ms. Payal Prasad) Website: www.kingstonsolutions.co.in

Hiring Various Posts1. Telly caller 2 Post Fresh / 6 months Experience. Salary as per experience 9-12K + Incentive Job Profile- Calling Customer handling- Customer visit arrangement - site visit arrangement2. Sales Executive -1 Post Graduate in any faculty Fresh / Real estate experience Fild work 2-Wheeler must Salary as per experience 12-15K + Incentive + Petrol allowance Job Profile- Customer handling- Customer Office visit arrangement - site visit arrangement-Site knowledge- Daily Reporting to Manager.3. Sales Manager- 1 Post Minimum 3-4 years Real estate experience Fild work 2-Wheeler must Salary as per experience 15-20K + Incentive + Petrol Allowance Job Profile- Staff handling- maintain customer relation- Booking ReportingIncentive StructureIncentive for per plot 5k Get booking from Telly caller 1k remaining to manager- 500 to HR Booking from Sales Executive 2K remaining to manager 500 to HR#AayraAgroIndustriesPvtLtd#Pune411043#Tel- & WhatsApp#+91 20 29985646+917757904646 +918655845592 +91 72498 88621 Shalini +91 72498 88610 Priyanka +91 72498 88611 +91 72498 88625

Were Hiring: Telesales SpecialistCompany: Floating Minds InfotechLocation: Hadapsar, Pune. About the Role:We are looking for a motivated and results-driven Telesales Specialist to join our team!Your role will be to connect with potential students, explain our courses, and help them enroll to shape their careers. Responsibilities:Make outbound calls to inquiries and leads.Explain course offerings and benefits clearly to potential students.Achieve daily and monthly admission targets.Maintain accurate records of calls and follow-ups in the CRM system.Build and maintain strong customer relationships.Coordinate with the counseling and marketing teams. Requirements:Strong communication and persuasion skills.Confident and motivated to meet targets.Graduation in any field (Freshers can also apply).Basic knowledge of MS Office and CRM tools (preferred). Benefits:Fixed Salary + Attractive IncentivesCareer Growth OpportunitiesTraining and Support ProvidedEnergetic and Friendly Work Environment Ready to grow with us? Apply Now! Call: 8766966433 Email your resume to: hr@floatingminds.in Build your career with Floating Minds Infotech where your success story begins!

Vodafone Idea Voice Process

Looking for candidates with good communication skills for international chat and voice process

1.Outbound calls, communication2.Lead Generation, Sales3.Generating leads for the company via tell calling4.Getting customer for the company & fulfilling need of the customers5.Generate leads that develop into new customers6.Identify customer's needs and convince the customer to buy the product/service

TelemarketingThe job role includes following things. *handling the sales over phone entirely*collect desired information from the client. *answering the phone and explaining them the products and services offered by the company. *clearing and resolving the queries of customers by giving them relevant solutions. * maintaining the data base* generating the leads by provided database.

We are seeking an enthusiastic and motivated Telecaller to join our team. The ideal candidate will be responsible for engaging with potential and existing customers, providing information about our products and services, and assisting with inquiries and concerns. The role requires excellent communication skills, a persuasive attitude, and a commitment to customer satisfaction.

Generate sales: Promote products or services, explain benefits, and persuade customers to make purchasesHandle customer inquiries: Address concerns, complaints, and questionsFollow up: Check in with existing customers and follow up with leadsMaintain records: Keep accurate records of customer interactionsMeet targets: Contribute to team performance and meet sales targetsProvide customer service: Help customers and ensure customer satisfaction

good in conversation

Candidate Requirements Good written and oral communication skills Third-party collections experience preferred (Medical or Telecom) HSC passed [10+2] This job requires you to work US shifts scheduled between 5:30 pm & 10:30 am Sunday fixed Off & Alternate Saturday WorkingHighlights Best in Market Salaries from 2.52 lakhs plus 7 week new hire training program Unlimited Incentive Plan with transparent KRA's Enhance your Analytical/Decision Making & Negotiation skills Cross functional Growth opportunities within 6 months for experienced candidates Free Medical/Life insurance Employee Centric & Compliant Policies Free Home Pick & Drop Transportation Fixed shifts post the training period [Rare changes in case of business requirements] 7:15 min login plus 45 minute break = 8 hour shifts Free transport [Home pick-up & drop]

Responsibilities Make calls to existing or potential customers, Respond to customer queries and concerns, Provide information or solutions to customers, Build and maintain relationships with customers, and Help customers with their queries.