Array ( [0] => bpo-team-leader [1] => pune ) BPO Team Leader Graduate Experience Jobs in Pune
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BPO Team Leader Graduate Experience Jobs in Pune

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Team Leader - Full Time

Skylines Dynamics

  • 2 - 8 yrs
  • 6.5 Lac/Yr
  • Pune
BPO Audit Officer
Ensure team performance meets defined quality, productivity, and compliance metrics.Provide constructive feedback, coaching, and mentoring based on call audit findings.Prepare and share daily, weekly, and monthly quality & performance reports with management.Identify training needs and coordinate with the training team for skill enhancement.Handle escalations and ensure timely resolution of customer and process-related issues.Monitor attendance, adherence, and shrinkage of team members.Implement process improvements to enhance customer satisfaction and reduce error rates.Ensure compliance with internal policies, SOPs, and regulatory guidelines.
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BPO Team Leader

vervenest technology

Team Leader BPO BPO Team Leader
We are looking for BPO Team Leader. should have minimum one year experience in Team Leading. should be graduate. immediate joiner is prefferd.
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BPO Team Lead

DBS Mintek Pvt Ltd

  • 1 - 5 yrs
  • 3.8 Lac/Yr
  • Baner Pune
Communication Team Handling Attrition Control Shrikage Control Sales Team Management Team Leading Floor Management Team Leader Team Coordination Customer Service Customer Support Customer Care
Must have experience of min 6 Month as a TL in BPO Industry.Should have basic knowledge of MS- ExcelAwareness of Telecom and BPO IndustryShould worked on attrition and shrinkage reportsAttrition Formula , Shrinkage FormulaTeam Management SkillsContactHR Mugdha
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