Array ( [0] => bpo-executive [1] => sanjay-place-agra ) BPO Executive Jobs in Sanjay Place,BPO Job Vacancies in Sanjay Place Uttar Pradesh

BPO Executive Job Vacancies in Sanjay Place

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Telephonic For BPO Customer Support Executive Jobs (Freshers)

Go for Millions Marketing Private Limited

  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Agra Road Hathras
BPO Voice Marketing Domestic BPO Voice Process Customer Support BPO Sales
- Handle incoming and outgoing customer calls: The BPO Customer Support Executive will be responsible for answering incoming customer calls, as well as making outgoing calls to assist customers with their queries or concerns.- Provide timely and accurate information to customers: It is crucial for the BPO Customer Support Executive to provide customers with accurate and up-to-date information to ensure customer satisfaction and resolve any issues promptly.- Maintain customer records: The candidate must maintain detailed and accurate records of customer interactions, including complaints, comments, and feedback, to track trends and improve customer service processes.- Resolve customer complaints: The BPO Customer Support Executive should have the ability to handle irate customers professionally and resolve complaints in a calm and empathetic manner to ensure customer loyalty.- Follow communication scripts: The candidate should follow pre-established communication scripts when interacting with customers to ensure consistency and professionalism in customer interactions.Key Skills and Expectations:1. Excellent communication skills: The BPO Customer Support Executive should have strong verbal and written communication skills to effectively interact with customers.2. Problem-solving skills: The candidate must have the ability to quickly assess customer needs and resolve issues efficiently.3. Customer-oriented approach: It is essential for the candidate to have a customer-centric mindset and be dedicated to providing exceptional customer service.4. Ability to work independently: The candidate should be able to work effectively from home and manage their time efficiently to meet job requirements.5. 12th pass with basic computer knowledge: The candidate must have completed 12th grade and possess basic computer skills to navigate customer management systems and databases.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Marketing Voice Process Domestic BPO Customer Care Outbound Calling
- Conduct outbound calls to potential customers: Contacting individuals or businesses to promote products or services offered by the company.- Maintain call records: Keep track of calls made, responses received, and any relevant information shared during the conversation.- Provide information about products or services: Answering queries and providing details about the features, benefits, and pricing of the products or services offered.- Follow-up on leads: Contacting individuals who have shown interest in the company's offerings to convert them into customers.- Meet daily calling targets: Ensure the required number of calls are made each day to meet the set targets.Required Skills and Expectations:1. Good communication skills: Ability to interact effectively with customers over the phone.2. Basic computer knowledge: Proficiency in using computers for making calls, updating records, and sending emails.3. Patience and persistence: Willingness to make multiple calls and follow-up with customers to achieve sales targets.4. Time management skills: Ability to manage time efficiently while working from home and meet daily calling targets.5. Pleasant personality: Friendly and approachable demeanor to engage customers in conversations and build rapport.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Outbound Calling Customer Support Marketing Voice Process Cross Selling b2b Marketing Cold Calling BPO Non Voice
- Make outbound calls to potential customers: The telecaller will be responsible for making cold calls to potential customers to pitch products or services.- Handle customer inquiries: The telecaller will be required to handle incoming calls from customers, answer their queries, and provide relevant information.- Maintain customer database: The telecaller will have to update and maintain customer information in the database accurately for future reference.- Follow up on leads: The telecaller will need to follow up on leads generated through cold calling or marketing campaigns to convert them into sales.- Achieve call targets: The telecaller will be expected to achieve daily, weekly, or monthly call targets set by the team leader.Required Skills and Expectations:- Excellent communication skills: The ideal candidate should have strong verbal communication skills to effectively communicate with customers over the phone.- Good listening skills: The telecaller should be able to listen attentively to customer queries and respond appropriately.- Basic computer knowledge: The candidate should have basic knowledge of using computer systems for entering customer data and updating information.- Patience and perseverance: The telecaller should have the patience to handle customer rejections and the perseverance to continue making calls to achieve sales targets.- Ability to work independently: As the job is part-time and work from home, the candidate should be self-motivated and able to work independently without constant supervision.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Project Management Contract Negotiation Budget Management Training Programs Data Analysis Staffing Allocation
Key Responsibilities:1. Supervise and manage a team of BPO agents: As a BPO Manager, you will be responsible for overseeing a team of BPO agents, providing guidance, support, and training as needed.2. Monitor performance and productivity: You will need to track KPIs, evaluate team performance, and implement strategies to improve productivity and efficiency.3. Resolve customer complaints and issues: Addressing customer concerns and ensuring satisfactory resolutions will be a key aspect of your role as a BPO Manager.4. Develop and implement policies and procedures: Create and enforce operational policies and procedures to streamline processes and ensure consistent service delivery.5. Conduct team meetings and training sessions: Organize regular team meetings and training sessions to keep agents informed, motivated, and updated on new procedures.Required Skills and Expectations:- Strong leadership and communication skills: Ability to lead a team effectively, communicate clearly, and motivate team members.- Problem-solving and decision-making skills: Capable of resolving issues efficiently and making informed decisions.- Attention to detail: Ability to pay close attention to details, ensuring accuracy in all aspects of work.- Time management: Efficiently manage time and prioritize tasks to meet deadlines.- Knowledge of BPO industry: Understanding of BPO operations, customer service principles, and industry trends.
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  • 0 - 1 yrs
  • 1.3 Lac/Yr
  • Female
  • Agra
Domestic BPO Cross Selling Sales Process b2b Marketing Outbound Calling Marketing Inbound Calling
Key Responsibilities:1. Make outbound calls to potential customers - You will be required to initiate calls to prospective clients to promote products or services.2. Handle customer inquiries - Respond to customer queries and provide accurate information about products or services.3. Maintain call records - Keep track of all calls made, including detailed notes on interactions with customers.4. Follow up on leads - Contact leads provided by the company and follow up to convert them into sales opportunities.5. Meet targets - Achieve sales targets set by the company within the specified time frame.Required skills and expectations:1. Excellent communication skills - Ability to communicate effectively with customers and provide relevant information.2. Good phone etiquette - Display professional phone manners while interacting with customers.3. Persuasive skills - Convincing potential customers to purchase products or services.4. Basic computer knowledge - Proficiency in using computers for call records and data entry.5. Time management - Ability to manage time effectively to meet call quotas and targets.6. Positive attitude - Maintain a positive and enthusiastic attitude towards work and customers.
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BPO Telecaller

AB Technical

Telecaller BPO Work From Home
We have vacant of 30 Bpo Telecaller Jobs in Firozabad, Uttar Pradesh,Agra, Uttar Pradesh,Tundla Firozabad, Uttar Pradesh,Shikohabad Firozabad, Uttar Pradesh for Freshers Educational Qualification : Higher Secondary, Secondary School Skill Telecaller etc.
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  • 0 - 2 yrs
  • 1.3 Lac/Yr
  • Agra
Customer Care Customer Support BPO Non Voice BPO Sales Call Center
Indian best job work from home Job BPO technology
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BPO Telecaller

R.K Telecaller Company

Good Conversation Work From Home
Experience Required :FresherEducation Required : 12th Standard / PUCGender : bothSalary : 15000 - 25000/month Incentives : Phone AllowanceJob Type : Full TimeShift : Day Shift iconDays of Work : Working Days 6 Days/week
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  • 0 - 1 yrs
  • 4.0 Lac/Yr
  • Hathras
Outbound Calling KPO Voice Process BPO Non Voice Outbound Sales Walk in
We have vacant of 20 Domestic BPO Jobs in Hathras, for Freshers Educational Qualification : Secondary School Skill outbound calling,KPO,Voice Process,BPO Non Voice,Outbound Sales etc.
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