We are a product-based Ecommerce Company with our own ecommerce portalubuy.comoffering our services worldwide. We are looking for candidates with excellent communication skills, a good typing hand, a customer-centric approach, multitasking skills, and adaptability to the dynamic nature of the e-commerce business.Ubuy.comis an online E-commerce portal that helps you in getting what you need. Our RequirementsStrong communication skills & active listening.Excellent writing skills.Excellent typing skills.Graduation in any discipline.Good presentation skills.Comfortable with MS office tools.Handle social media platforms.Ability to handle chats & emails.Familiar with CRM systems & practice.Handle customers escalation, provide appropriate solution and follow up to ensure solution.Customer Orientation.Follow communication procedures, process & Guidelines.Take the extra mile to engage customers.Ensure customer satisfaction and provide professional customer support.Communicating & coordinating with collogues as necessary.Maintain a positive, empathetic and professional attitude toward customers.Responding quickly to customers inquiries on chats, emails & calls.Should be Comfortable with rotational shift.