We are a product-based Ecommerce Company with our own ecommerce portal offering our services worldwide. We are looking for candidates with excellent communication skills, a good typing hand, a customer-centric approach, multitasking skills, and adaptability to the dynamic nature of the e-commerce business. is an online E-commerce portal that helps you in getting what you need.
Our Requirements
ï‚·Strong communication skills & active listening.
ï‚·Excellent writing skills.
ï‚·Excellent typing skills.
ï‚·Graduation in any discipline.
ï‚·Good presentation skills.
ï‚·Comfortable with MS office tools.
ï‚·Handle social media platforms.
ï‚·Ability to handle chats & emails.
ï‚·Familiar with CRM systems & practice.
ï‚·Handle customers escalation, provide appropriate solution and follow up to ensure solution.
ï‚·Customer Orientation.
ï‚·Follow communication procedures, process & Guidelines.
ï‚·Take the extra mile to engage customers.
ï‚·Ensure customer satisfaction and provide professional customer support.
ï‚·Communicating & coordinating with collogues as necessary.
ï‚·Maintain a positive, empathetic and professional attitude toward customers.
ï‚·Responding quickly to customers inquiries on chats, emails & calls.
Should be Comfortable with rotational shift.
Experience
0 - 1 Years
No. of Openings
4
Education
Graduate
Role
Customer Support Executive
Industry Type
Call Centre / BPO / KPO / ITES / LPO
Gender
[ Male / Female ]
Job Country
India
Type of Job
Full Time
Work Location Type
Work from Office
Face interview location
52/183, Ubuy Tower, Opp. HCG Cancer Hospital, VT road, Mansarovar, Jaipur