BPO Executive Technical Support

Bluebell Fintech

graduated candidates with be, b tech, m tech or diploma with electrical or electronics engineering.

candidates are shortlisted basis their proficiency in their english language and knowledge on subject matter for usa inbound electrical process. a candidate needs to be confident in handling usa english speaking customer empathize and try to solve their problems.

written test with at least 120 words within 120 seconds on a random question or random topic related to electrical or electronics subjects along with the audio or voice screening to check voice accent (required usa accent).

responsibilities: international inbound calling executives

• handle inbound international calls for usa electrical process and solve customer concerns and queries with a usa accent

• obtaining customer information and other relevant data

• asking questions to the customer and understanding their need and wants, clarifying information whenever possible

• resolving queries and issues related to the electrical products and services

• maintaining the monthly quality parameters with efficiency in handling voice calls and document achievement report

• ability to be on phone for a long time and familiar using dialer systems

• result oriented individual who understand about customer support & resolve complaints

• Experience

  1 - 7 Years

• No. of Openings

  30

• Education

  B.E, Diploma, Advanced/Higher Diploma, M.Tech

• Role

  BPO Executive

• Industry Type

  Call Centre / BPO / KPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office