BPO Executive Job Vacancies in Ajmer Road

We are looking for an International Customer Representative to join our team at Techqunba Solutions Private Limited. The role offers 15000 - 40000 and involves managing customer calls, delivering outstanding customer service related to Software & IT Services. Join us for a great work environment with various opportunities for career growth.Key Responsibilities:Manage incoming and outgoing calls in a professional manner.Respond to customer inquiries, complaints and concerns with a problem-solving mindset.Log customer interactions and track follow-ups.Offer timely and relevant solutions to resolve customer issues.Collaborate with team members to escalate and address more complex concerns.Meet key performance metrics including call handling time, customer satisfaction and resolution rates.Job Requirements:The minimum qualification for this role is Graduate and 0 - 4 years of experience. The role involves resolving customer complaints, providing right information and escalating complex problems to the relevant department when needed. Candidates must be open to a 5 days working week during the Night shift.

Tele caller with Hindi and English, basic computer knowledge

Graduated candidates with BE, B tech, M tech or Diploma with Electrical or Electronics Engineering. Candidates are shortlisted basis their proficiency in their English language and knowledge on subject matter for USA inbound Electrical Process. A candidate needs to be confident in handling USA English speaking customer empathize and try to solve their problems. Written test with at least 120 words within 120 seconds on a random question or random topic related to Electrical or Electronics subjects along with the Audio or Voice Screening to check Voice Accent (required USA Accent).Responsibilities: International Inbound Calling Executives Handle inbound international calls for USA electrical process and solve customer concerns and queries with a USA accent Obtaining customer information and other relevant data Asking questions to the customer and understanding their need and wants, clarifying information whenever possible Resolving queries and issues related to the electrical products and services Maintaining the monthly quality parameters with efficiency in handling voice calls and document achievement report Ability to be on phone for a long time and familiar using dialer systems Result Oriented Individual Who Understand About Customer Support & Resolve complaints

Job Openings for 200 Bpo Telecaller Jobs for Freshers in Ajmer Road Jaipur,Ajmer having Educational qualification of : Secondary School with Good knowledge in Fastexport etc.

Answer incoming calls from prospective customers Operate telephone equipment and other telecommunications equipment Use a prepared script to influence customers in purchasing product Document transactions in forms and record logs Maintain database through entering and verifying data Follow manufacturers instructions to keep equipment operational Follow organizational standards to maintain quality service