BPO Executive Graduate Jobs in Noida

# Job Description - Telesales Executive (Ayurveda)Job Title: Telesales Executive - Ayurveda Department: Sales & Marketing Industry: Ayurveda / Herbal Healthcare / Wellness Employment Type: Full-Time Experience: 0-3 Years Location: Sector 4 Noida Salary: As per industry standards + Incentives### About the RoleWe are looking for enthusiastic and result-oriented Telesales Executives to join our Ayurveda and wellness sales team. The candidate will be responsible for connecting with potential customers, understanding their health and wellness requirements, explaining our Ayurvedic products, and converting leads into sales through effective communication and follow-ups.### Key Responsibilities1. Make outbound calls to prospective customers and generate sales.2. Explain Ayurvedic products, their ingredients, benefits, and usage as per approved product information.3. Understand customer requirements and recommend suitable products without making unverified medical claims.4. Convert incoming inquiries and leads into successful sales.5. Follow up with interested customers and maintain strong customer relationships.6. Achieve daily, weekly, and monthly sales targets.7. Maintain accurate records of calls, leads, customer interactions, and sales in the CRM system.8. Handle customer queries, objections, and complaints professionally.9. Coordinate with the dispatch and customer support teams for smooth order processing.10. Generate repeat business through regular customer follow-ups.### Required Skills & Qualifications- Minimum 12th pass; Graduate preferred.- 0-3 years of experience in telesales, telecalling, or customer handling.- Experience in Ayurveda, herbal products, healthcare, or wellness sales will be an added advantage.- Excellent verbal communication and convincing skills.- Basic knowledge of Ayurvedic products and wellness concepts.- Ability to handle customer objections and close sales.- Target-oriented, confident, and self-motivated.- Basic computer knowledge and familiarity with CRM or Excel.- Hindi communication is mandatory; basic English is preferred.### Key Performance Indicators (KPIs)- Daily outbound calls.- Lead conversion ratio.- Monthly sales target achievement.- Revenue generated.- Follow-up effectiveness.- Customer satisfaction and repeat orders.### What We Offer- Fixed salary + attractive performance-based incentives.- Professional training on Ayurvedic products.- Growth opportunities within the organization.- Supportive and performance-driven work environment.### Ideal CandidateA confident and persuasive communicator who has an interest in Ayurveda, healthcare, and wellness, and enjoys interacting with customers to generate sales and build long-term relationships.Interested candidates can share their updated resumes at: [Mob - 9289199339 / Email - Anuj.hr@jalsiddhi.in]

WE'RE HIRING CUSTOMER SERVICE ASSOCIATE INTERNATIONAL BANKING - CHAT PROCESS Location: Sector 62, Noida. Process: International Banking - Chat Position: Customer Service Associate ELIGIBILITYGraduate / UndergraduateMinimum 6 months International BPO Chat experienceInternational Chat experience is mandatoryStrong written English / C1 proficiencyGood grammar, typing & customer-handling skills KEY RESPONSIBILITIESHandle customer queries through chatProvide quick & accurate resolutionsDeliver premium customer experienceMaintain quality & compliance standardsMaintain customer interaction records SALARY30% hike of salary Typing: 35 WPM 90% Accuracy SHL: 70% IMPORTANT Notice Period: 0-5 Days Hiring Zone: Within 30 KM Uttam Nagar & Dwarka excluded Cab available within eligible zone Relocation candidates not considered International Voice + Chat candidates can be considered APPLY NOW - 6393317658

About the Organization:Cyberbizz Technologies is a dynamic and innovative company dedicated to providing cutting-edge solutions in the technology sector. We pride ourselves on fostering a collaborative and growth-oriented work environment where employees are empowered to contribute to our success. Our mission is to deliver exceptional value to our clients through a combination of technological expertise and unparalleled customer service. Join us and be part of a team that is shaping the future of technology.Roles and Responsibilities:Initiate outbound calls to prospective customers to generate leads and schedule appointments.Effectively present and sell products or services to potential clients via telephone.Address customer inquiries and concerns in a professional and timely manner.Build and maintain strong customer relationships through consistent follow-up.Achieve and exceed monthly sales targets and performance goals.Record customer interactions and sales activities accurately in the CRM system.Collaborate with the sales team to share insights and best practices.Stay updated on product knowledge and sales techniques.Handle objections and overcome challenges to close sales.Contribute to a positive and productive team atmosphere.

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

We are hiring Customer Support Executives for an International Voice Process (US). Candidates with excellent English communication skills can apply

We are seeking a motivated Telesales Executive to join our team in Sector 16, Noida. This entry-level position is perfect for recent graduates looking to start their career in sales.As a Telesales Executive, you will be responsible for reaching out to potential customers over the phone, promoting our products and services, and assisting them with their purchases. You should be comfortable making multiple calls each day, engaging with customers, and converting leads into sales.Key Responsibilities:1. Outbound Calling: Initiate phone calls to leads and existing customers to promote our offerings and generate sales.2. Customer Engagement: Build rapport with customers to understand their needs and provide tailored solutions.3. Product Knowledge: Stay informed about our products and services to effectively communicate their benefits to customers.4. Lead Generation: Identify and qualify new leads through research and existing customer contacts.5. Sales Reporting: Maintain accurate records of calls and sales activities, providing updates to management as needed.Required Skills and Expectations:Ideal candidates should possess excellent communication skills and a friendly demeanor to engage with customers effectively. A basic understanding of sales principles is a plus, along with the ability to work well in a team. Time management and organizational skills are essential for tracking calls and follow-ups. Candidates should be self-motivated, eager to learn, and ready to take on new challenges in a fast-paced environment.

*Business Development Executive*Location: Noida, Sector 62Working Days: Monday to FridayWorking Hours: 10:00 AM

As a Customer Service Associate, you will play a vital role in ensuring our customers have a positive experience with our services. Located in Sector 62, this full-time position is ideal for individuals with 0 to 3 years of experience.Key Responsibilities:- Respond to Customer Inquiries: You will handle incoming queries from customers, providing accurate information and assistance in a friendly manner.- Resolve Issues: When customers face problems, you will work to identify the issue and provide effective solutions to ensure their satisfaction.- Maintain Records: You will document customer interactions and transactions to keep accurate records for future reference and follow-up.- Provide Product Information: You will inform customers about our products and services, helping them make informed decisions.- Collaborate with Team: Regular communication with colleagues is essential, as you will work together to improve overall customer service.Required Skills and Expectations:- Strong communication skills are essential, as you will be interacting with customers daily.- A positive attitude and a customer-focused mindset are crucial for creating a pleasant experience for our clients.- Basic computer skills are necessary to manage records and documentation efficiently.- Ability to work well under pressure and adapt to different customer needs.- A background in areas such as B.A, B.Arch, B.C.A, B.B.A, B.Com, B.Ed, BDS, I.C.W.A, or any vocational/professional course is preferred, as well as a willingness to learn.

Customer Service ExecutiveHandle inbound and outbound customer calls, emails, or chats professionally.Respond to customer inquiries and provide accurate information about products or services.Resolve customer complaints and issues in a timely and effective manner.Maintain a high level of customer satisfaction and service quality.Record and update customer interactions in the CRM system.Escalate complex issues to the relevant department when required.Follow company policies, service standards, and communication guidelines.Build positive relationships with customers and ensure a smooth service experience.Meet individual and team performance targets (quality, productivity, and response time).Stay updated with company products, services, and processes.

Job Title: Customer Service Executive International Process- Voice ProcessDepartment: Customer Support Location: Noida Sector 63Key Responsibilities: Handle inbound and outbound calls from international customers. Resolve customer queries, complaints, and requests in a timely and professional manner. Provide accurate information about products and services. Maintain customer records and update databases with the latest information. Follow standard operating procedures (SOPs) and quality guidelines. Meet performance targets such as call handling time, quality scores, and customer satisfaction. Collaborate with team members and supervisors to ensure smooth workflow. Escalate complex issues to senior support or relevant departments as needed.Required Skills & Competencies: Excellent verbal and written communication skills in English. Strong listening, problem-solving, and interpersonal skills. Ability to work in rotational shifts (including night shifts for international processes). Basic computer proficiency MS Office, CRM tools, and typing skills. Customer-oriented mindset with a positive attitude. Ability to handle pressure and deliver consistent performance.Educational Qualification: Minimum: 10+2 or Graduate in any discipline. Preferred: Bachelors degree.Experience:Min 6 months of experience in an international voice or non-voice process preferred.Shift Timing: Rotational shifts- 6 Days Working. One side Cab in the Odd hours Limited to 20KMS rangeSalary Range: UPTO- 4.2LPA

As a Customer Service Associate, you will be responsible for providing excellent customer service to all clients. This includes answering inquiries, resolving complaints, and ensuring customer satisfaction. You will also be required to maintain customer records and contribute to overall team performance.Key responsibilities include responding to customer queries promptly and professionally, handling and resolving customer complaints effectively, and ensuring customer satisfaction through excellent service delivery. Additionally, you will be expected to maintain accurate customer records and contribute to team goals by collaborating with colleagues.The ideal candidate for this role should have 1-2 years of experience in customer service, be a graduate, and possess excellent communication and interpersonal skills. Strong problem-solving abilities, a customer-focused mindset, and the ability to work well in a team are also important expectations for this position. Working from the office in Noida Sector 63, this full-time role requires someone who is dedicated to providing top-notch customer service.

Eligibility: Graduate or undergraduate candidates are welcome. Freshers and experienced candidates may apply.Skills: Good communication skills are required.Location Preference: Candidates should be based in Noida or willing to relocate to Noida.Salary: Up to 30,000 per month.

Candidate Should Have Good Communication Skills.

WE ARE DOING US COLD CALLING FOR INSURANCE

- Key Responsibilities:1. Respond to customer inquiries: Answer phone calls, emails, and online chats promptly to assist customers with their questions or concerns.2. Resolve customer issues: Investigate and solve customer complaints or problems to ensure customer satisfaction.3. Process orders: Handle customer orders, changes, returns, and refunds accurately and efficiently.4. Maintain customer records: Update and maintain customer information in the database to ensure accuracy and organization.5. Provide product information: Educate customers about products, services, and promotions to assist them in making informed purchasing decisions.- Required Skills and Expectations:1. Excellent communication skills: Ability to communicate clearly and effectively with customers to provide helpful assistance.2. Strong problem-solving skills: Capacity to think critically and find solutions to address customer concerns or issues.3. Attention to detail: Ensure accuracy in order processing and maintaining customer records.4. Patience and empathy: Ability to listen attentively and show understanding and compassion towards customers' needs.5. Ability to work in a fast-paced environment: Handle multiple customer inquiries and tasks efficiently while maintaining a positive attitude.

Job Description: Collection AgentCompany Name- Icollect India Pvt. ltd.Position: Collection AgentExperience: Fresher & Experienced Both can applyWorking Days: 6 days workingWeekly Off: 1 rotational offSalary: 18,000 24,000 (based on interview performance)

We are looking for enthusiastic and customer-focused candidates for our International Voice Process. The role involves handling inbound and outbound calls, assisting international customers, resolving queries, and providing an excellent service experience. Candidates must have strong communication skills, a positive attitude, and the ability to work in a fast-paced BPO environment.