Call Center Executive Job Vacancies in Noida

We are looking for a dedicated Education Counsellor to join our team in Noida Sector 63. In this full-time role, you will assist students in understanding their educational options, helping them make informed decisions about their academic and career paths.nnKey responsibilities include:nn1. Counselling Students: Engage with students to understand their academic interests and career goals, providing personalized guidance to help them navigate educational choices.n n2. Information Dissemination: Provide accurate information about various educational programs and opportunities available, ensuring students are well-informed.n n3. Follow-up Communication: Maintain ongoing communication with students and their families to support their decision-making process and answer any questions they may have.nn4. Record Keeping: Document counselling sessions and maintain records of student interactions to track progress and follow up effectively.nnRequired skills and expectations:nnCandidates must have completed their 12th grade and be female. Freshers are welcome to apply, making this an excellent opportunity for those beginning their careers. Effective communication skills are essential to convey information clearly. You should possess strong interpersonal skills to build rapport with students and their families. A passion for education and a desire to help others succeed in their academic journeys are crucial for this role. Being organized and detail-oriented will help you succeed in managing multiple student cases effectively.

We are looking for a dedicated Customer Care Executive & Upselling to join our team in Noida Sector 127. The ideal candidate will assist customers with inquiries, ensuring a positive experience and prompt resolutions.nnKey Responsibilities:nn- Customer Assistance: Actively engage with customers to address their queries and provide information about our products and services.n n- Problem Resolution: Handle customer complaints efficiently, following up to ensure an appropriate resolution and maintain customer satisfaction.nn- Team Collaboration: Work closely with team members to improve service quality and share insights for better customer engagement.nnRequired Skills and Expectations:nnCandidates should possess a minimum educational qualification of 12th pass and have no prior experience required, making this an excellent opportunity for freshers. Strong communication skills, both verbal and written, are essential for effectively interacting with customers. The candidate should have a positive attitude, patience, and the ability to handle stressful situations with ease. A commitment to delivering excellent customer service and the ability to work collaboratively in a team setting is crucial. The role is full-time and requires working from the office, so the candidate must be available during designated working hours. Adaptability and willingness to learn about company products and services are important for success in this position.

As a Telecalling Executive, you will play a crucial role in our healthcare-focused call center located in Noida Sector 6. This full-time position is ideal for recent school leavers, offering a chance to start your career in a professional environment.Your key responsibilities will include making outbound calls to engage with potential and current clients regarding healthcare services. You will be tasked with providing detailed information about our offerings, addressing inquiries, and ensuring excellent customer service. Accurately documenting call details and maintaining client records will also be essential parts of your role. To succeed in this position, you should possess strong communication skills, both verbal and written, and be comfortable using phones and other communication tools. A basic familiarity with healthcare services will be advantageous but is not mandatory, as training will be provided. You should be able to work collaboratively in a team and be open to learning new skills and concepts related to the medical line of work.As the job is performed on-site, you will need to report to the office regularly. There are no additional requirements concerning physical tasks or specialized documents for this position. Working hours and schedules will adhere to the companys policies, which include a structured shift system.This role offers a great opportunity to gain experience in the telecalling domain while contributing to important healthcare services.

We are seeking a dynamic Tele Marketing Executive to join our team in Noida Sector 133. The ideal candidate should have 1 to 2 years of experience in telemarketing and be a 12th pass. This full-time office position is open to female candidates.In this role, you will be responsible for reaching out to potential customers through phone calls to promote our products and services. You will maintain a polite and professional demeanor while engaging prospects and addressing their inquiries. Additionally, you will need to create and update customer databases to ensure accurate records of interactions.Key responsibilities include:1. Making Outbound Calls: Reach out to potential clients and introduce our offerings, generating interest and leads.2. Handling Customer Queries: Respond to questions and concerns from potential customers, providing clear and accurate information.3. Tracking Leads: Keep detailed records of conversations and follow up with leads to convert them into sales.4. Meeting Targets: Work towards achieving sales targets and contribute to the overall growth of the team.Candidates should possess strong communication skills, a pleasant telephone manner, and the ability to persuade and influence others. Attention to detail and the ability to work independently in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute greatly to the success in this position.

We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- Answer Incoming Calls: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- Maintain Records: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- Provide Product Information: Offer detailed information about products or services, helping customers make informed decisions.- Handle Complaints: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- Collaborate with Team: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.

As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.

We are looking for enthusiastic BPO Call Center Associates who are proficient in Hindi and English to join our team. This full-time position allows you to work from the comfort of your home, providing excellent customer service and support.The key responsibilities of the role include:1. Handling Customer Calls: You will be responsible for receiving and managing inbound calls from customers, addressing their queries, and providing accurate information in a friendly manner.2. Resolving Issues: Your primary objective will be to understand customer concerns, offer appropriate solutions, and ensure customer satisfaction while maintaining a positive experience.3. Documenting Interactions: After each call, you will need to record relevant details and actions taken in our system, which helps us keep track of customer interactions and improve our services.4. Collaborating with Team Members: You will work closely with your colleagues and supervisors to share insights and strategies to enhance team performance and meet targets.To succeed in this role, you should possess strong communication skills in both Hindi and English. You should be patient, empathetic, and able to handle difficult situations calmly. Basic computer knowledge is essential, as you will be using software tools to manage calls and records effectively. Being a team player and having a positive attitude are also important for this position. If you are a 12th pass and eager to start your career in the BPO industry, we encourage you to apply.

We are looking for motivated individuals to join our team as Customer Care Executives in Noida. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience while using our services. Key Responsibilities:- Responding to Inquiries: Handle customer questions and concerns through phone, email, or chat, providing prompt and accurate information.- Resolving Issues: Analyze customer complaints, offering suitable solutions to ensure customer satisfaction and retain loyalty.- Updating Customer Records: Maintain and update customer databases with detailed information from interactions to ensure accurate records.- Product Knowledge: Acquire a strong understanding of our products and services to provide informed answers to customer queries.- Collaboration with Teams: Work closely with sales and technical teams to resolve complex issues and improve customer service strategies.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly attitude and a strong problem-solving approach are essential. You should be detail-oriented, capable of multitasking in a fast-paced environment, and willing to learn about our products and services. Prior experience in customer service is a plus but not mandatory; fresh graduates are welcome to apply. A basic understanding of computer systems and software is also beneficial.

WE ARE DOING US COLD CALLING FOR INSURANCE

Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.

Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)

New candidate

For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.

Job descriptionJob Title: Chat Support ExecutiveCTC : up to 12 K/MonthLocation: NoidaCompany: Enirmaan Tech SolutionJob Type: Full-Time On-siteExperience: 0.6 - 2 Years Freshers welcomeJob Description:Enirmaan Tech Solution is hiring Chat Support Executives to handle customer queries via live chat. The role requires strong written communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer queries via chatProvide accurate information using internal toolsResolve issues or escalate as neededMaintain chat quality and response timeRequirements:Good written EnglishTyping speed: 30 - 35 WPMBasic computer skillsCustomer-focused mindset

Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.

Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Good in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.

A telecaller's job involves making and handling phone calls to generate leads, promote products/services, and provide customer service.Key Responsibilities:Outbound Calls: Make calls to potential customers, explain product/service features, benefits, and pricing to generate interest, and persuade them to make a purchase or schedule an appointment. Inbound Calls: Answer customer inquiries, address concerns and complaints, and provide assistance. Lead Generation: Identify potential leads through cold calling, marketing campaigns, or other methods. Follow-Up: Follow up with leads and existing customers to ensure satisfaction and identify upselling opportunities. Customer Service: Provide accurate information, resolve issues, and ensure customer satisfaction. Documentation: Maintain accurate records of customer interactions in the database. Relationship Building: Develop and maintain positive relationships with clients.