113

Call Center Executive Job Vacancies in Noida

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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida
Inbound Calls Call Center
As a Call Center Executive, you will play a crucial role in providing top-notch support to our customers. Your main responsibility will be to assist customers with their queries and ensure a positive experience. Key Responsibilities:- **Answer Incoming Calls**: You will handle incoming calls from customers, addressing their questions and concerns in a professional manner.- **Customer Assistance**: Provide accurate information regarding products, services, and policies to help customers make informed decisions.- **Issue Resolution**: Identify and resolve customer issues promptly. Your ability to listen and understand their problems will be essential in finding solutions.- **Record Keeping**: Maintain detailed records of customer interactions to track inquiries and follow up as needed.- **Feedback Collection**: Gather customer feedback to help improve our services and identify areas for development.Required Skills and Expectations:- **Communication Skills**: Strong verbal communication skills are essential to convey information clearly and effectively to customers.- **Customer Focus**: You should have a genuine interest in helping customers and ensuring their satisfaction throughout the interaction.- **Basic Computer Skills**: Familiarity with basic computer operations will help you manage calls and record information efficiently.- **Team Player**: Ability to work in a team environment, collaborating with colleagues to achieve common goals.- **Adaptability**: Willingness to learn and adapt to new processes and systems as needed.You should possess a high school diploma and be willing to work full time at our office location in Noida. Prior experience is not required, making this an excellent opportunity for recent graduates.
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  • 1 - 2 yrs
  • Noida Sector 133
Outbound Calling Microsoft Excel Lead Generation Convincing Power Hindi BPO BPO Sales BPO Call Center
We are seeking a dynamic Tele Marketing Executive to join our team in Noida Sector 133. The ideal candidate should have 1 to 2 years of experience in telemarketing and be a 12th pass. This full-time office position is open to female candidates.In this role, you will be responsible for reaching out to potential customers through phone calls to promote our products and services. You will maintain a polite and professional demeanor while engaging prospects and addressing their inquiries. Additionally, you will need to create and update customer databases to ensure accurate records of interactions.Key responsibilities include:1. **Making Outbound Calls**: Reach out to potential clients and introduce our offerings, generating interest and leads.2. **Handling Customer Queries**: Respond to questions and concerns from potential customers, providing clear and accurate information.3. **Tracking Leads**: Keep detailed records of conversations and follow up with leads to convert them into sales.4. **Meeting Targets**: Work towards achieving sales targets and contribute to the overall growth of the team.Candidates should possess strong communication skills, a pleasant telephone manner, and the ability to persuade and influence others. Attention to detail and the ability to work independently in a fast-paced environment are essential. A positive attitude and a willingness to learn will contribute greatly to the success in this position.
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  • 0 - 6 yrs
  • 6.0 Lac/Yr
  • Noida
Customer Support International Call Center Voice Process International BPO Inbound Voice Process Inbound Process
We are looking for a dedicated Call Center Agent who is passionate about providing excellent customer service from the comfort of their home. This role is suitable for females with 1 to 7 years of experience.Key Responsibilities:- **Answer Incoming Calls**: Respond to customer inquiries and resolve issues in a friendly and professional manner, ensuring customer satisfaction.- **Maintain Records**: Keep accurate records of customer interactions, transactions, and feedback for future reference and quality control.- **Provide Product Information**: Offer detailed information about products or services, helping customers make informed decisions.- **Handle Complaints**: Address customer complaints efficiently, aiming for quick resolutions to enhance customer loyalty.- **Collaborate with Team**: Work closely with team members to share knowledge and best practices, contributing to a positive work environment.Required Skills and Expectations:Candidates should have strong communication skills and the ability to empathize with customers. A keen attention to detail is essential for accurately documenting interactions. Being patient and understanding when dealing with challenging situations is crucial. Basic computer skills, including familiarity with software for logging calls and managing customer data, are required. The ideal candidate should also demonstrate time management skills to meet call handling targets effectively while working independently from home. A positive attitude and a strong work ethic will help you succeed in this role.
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  • 0 - 1 yrs
  • 3.0 Lac/Yr
  • Noida Sector 62
Customer Relationship Outbound Calling Customer Care Customer Service Customer Support Customer Handling Customer Management International BPO Cold Calling Customer Communication Call Center
We are seeking a motivated and friendly Customer Care Executive to join our team in Noida Sector 62. This entry-level position is ideal for recent graduates looking to kickstart their career while providing excellent service to our customers.Key Responsibilities:- **Customer Support**: Provide prompt and effective assistance to customers via phone, email, or chat. You will address inquiries, resolve issues, and ensure customer satisfaction.- **Product Knowledge**: Become well-versed in our products and services. This will help you to confidently answer questions and provide accurate information to customers.- **Documentation**: Maintain clear and organized records of customer interactions. This includes noting issues, feedback, and solutions provided to improve future customer experiences.- **Team Collaboration**: Work closely with team members and other departments to ensure that customer issues are resolved efficiently. You will be a vital part of a team dedicated to enhancing customer experiences.Required Skills and Expectations:Candidates should have excellent verbal and written communication skills. A friendly and approachable demeanor is necessary to create a positive customer experience. Candidates should demonstrate strong problem-solving skills and the ability to stay calm under pressure. Basic computer skills and familiarity with customer service software are essential. A proactive attitude and a willingness to learn are highly valued, as this role provides an opportunity for growth in the customer service field.
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  • 0 - 2 yrs
  • 2.0 Lac/Yr
  • Noida Sector 8
Outbound Calling International BPO International Voice BPO Call Center Customer Care International Voice Process Voice Process Call Center
As an International Voice Process Executive, you will be responsible for handling customer interactions and providing support in a professional manner. Your role will involve communicating with clients from various countries, ensuring their queries are resolved efficiently.
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Opening For Customer Care Executive Freshers

Visionplus Security Control Limited

  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida
Basic Computer Skills Customer Handling Call Center Customer Support
We are looking for motivated individuals to join our team as Customer Care Executives in Noida. In this role, you will be the first point of contact for our customers, ensuring they have a positive experience while using our services. **Key Responsibilities:**- **Responding to Inquiries:** Handle customer questions and concerns through phone, email, or chat, providing prompt and accurate information.- **Resolving Issues:** Analyze customer complaints, offering suitable solutions to ensure customer satisfaction and retain loyalty.- **Updating Customer Records:** Maintain and update customer databases with detailed information from interactions to ensure accurate records.- **Product Knowledge:** Acquire a strong understanding of our products and services to provide informed answers to customer queries.- **Collaboration with Teams:** Work closely with sales and technical teams to resolve complex issues and improve customer service strategies.**Required Skills and Expectations:**Candidates should possess excellent communication skills, both verbal and written, to interact effectively with customers. A friendly attitude and a strong problem-solving approach are essential. You should be detail-oriented, capable of multitasking in a fast-paced environment, and willing to learn about our products and services. Prior experience in customer service is a plus but not mandatory; fresh graduates are welcome to apply. A basic understanding of computer systems and software is also beneficial.
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  • 0 - 1 yrs
  • 4.3 Lac/Yr
  • Noida Sector 1
Basic Computers Good Communication
We are looking for enthusiastic BPO Call Center Associates who are proficient in Hindi and English to join our team. This full-time position allows you to work from the comfort of your home, providing excellent customer service and support.The key responsibilities of the role include:1. **Handling Customer Calls**: You will be responsible for receiving and managing inbound calls from customers, addressing their queries, and providing accurate information in a friendly manner.2. **Resolving Issues**: Your primary objective will be to understand customer concerns, offer appropriate solutions, and ensure customer satisfaction while maintaining a positive experience.3. **Documenting Interactions**: After each call, you will need to record relevant details and actions taken in our system, which helps us keep track of customer interactions and improve our services.4. **Collaborating with Team Members**: You will work closely with your colleagues and supervisors to share insights and strategies to enhance team performance and meet targets.To succeed in this role, you should possess strong communication skills in both Hindi and English. You should be patient, empathetic, and able to handle difficult situations calmly. Basic computer knowledge is essential, as you will be using software tools to manage calls and records effectively. Being a team player and having a positive attitude are also important for this position. If you are a 12th pass and eager to start your career in the BPO industry, we encourage you to apply.
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  • 1 - 5 yrs
  • 10.0 Lac/Yr
  • Noida
Communication Skills Outbound Calling International Call Center International BPO Cold Calling
WE ARE DOING US COLD CALLING FOR INSURANCE
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  • 0 - 1 yrs
  • Noida Sector 63
MS-excel Customer Support Outbound Calling Customer Service Customer Handling Customer Care Customer Communication Call Center
Job Title - Customer support executiveWe are looking for the skilled candidates to join our company as a customer support executive.As a fresher you will under go comprehensive training to develop your knowledge and skills in customer support.
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Customer Care Customer Handling Solving Queries Problem Solving International BPO Customer Service Call Center Customer Support Customer Communication Outbound Calling Banking Process Domestic BPO International BPO Voice Process
Good Communication skillsFresher/Experienced both are Eligible Graduation and Undergraduates both can apply Min 6 months experience in Customer service 5 days working / 6 days working Rotational and Day shift both are available Domestic and international process Both Voice and Non- voice process are availableCab facilities available 30-40% hike on last salary (Experienced)Fresher's salary- from 20k to 25k in hand (depends upon your interview)Location- Gurgaon Contact no- +918527863029 (Ankita)
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Female
  • Noida Sector 63
Holiday Packages Outbound Calling
New candidate
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Good Communication Skills Email Writing Inbound Calls Outbound Calling Customer Support BPO Non Voice Inbound Process
For Panchkula:Training days : 3 weeksTraining candidate stipend : Rs.8000Hiring Criteria for Business Associates Qualifications: Graduation in any field /3 years diploma after 12th. Fresher / Experienced candidate in call centre/banking/Telecom Good written communication skills in English Language -Hindi & English Proficient (Verbal) Typing Speed -25 -30 words per min Typing accuracy 85%Email writing Currently hiring for male candidates batch6 days working/one week off9 hrs Day and night weekly rotational shift ( night allowance will be provided ) be provided.For Noida sector 127 :*Qualification - Undergraduate (Minimum 6 Month BPO experience) / Graduate (Fresher)*Salary - upto 17,500/- PM + Incentive + Joining Bonus *6 days working*Hindi/ english speaking candidates and Fresher & Experience both candidates can apply*Were providing the free pick & drop shuttle facilities from Sector - 59 metro station, sec-52 metro station, city centre metro station, golf course metro station, sec-37 botanical garden bus stand, okhla bird sanctuary metro station.
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Hiring For Chat Support Executive

Enirmaan Tech Solutions Pvt Limited

  • 1 - 5 yrs
  • 1.5 Lac/Yr
  • Noida Sector 63
Customer Care Client Solutions Non Voice Process Customer Service Customer Support Call Center Chat Support Chat Process BPO Solving Queries
Job descriptionJob Title: Chat Support ExecutiveCTC : up to 12 K/MonthLocation: NoidaCompany: Enirmaan Tech SolutionJob Type: Full-Time On-siteExperience: 0.6 - 2 Years Freshers welcomeJob Description:Enirmaan Tech Solution is hiring Chat Support Executives to handle customer queries via live chat. The role requires strong written communication, problem-solving skills, and a customer-first attitude.Key Responsibilities:Respond to customer queries via chatProvide accurate information using internal toolsResolve issues or escalate as neededMaintain chat quality and response timeRequirements:Good written EnglishTyping speed: 30 - 35 WPMBasic computer skillsCustomer-focused mindset
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International Telecaller - Full Time - Freshers

Unicorn Call Point Media Pvt Ltd

Outbound Calling Voice Process International Voice Process Call Center International Voice International BPO Customer Care BPO Call Center Sales Cold Calling Telesales Executive
Manage outbound calls with a friendly and professional demeanour. Resolve customer issues promptly and accurately by identifying solutions and appropriate responses. Provide information about products or services.Develop and execute effective sales strategies to meet and exceed targets.
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  • 0 - 1 yrs
  • Noida Sector 63
Outbound Calling Customer Handling Customer Service Customer Relationship Call Center
Job Title: Customer Service SupportCompany: Adroit Synergies Pvt. Ltd. (working for Airtel Payment Bank)Location: Noida, Sector 63Job Type: Full-timeJob Description:Adroit Synergies Pvt. Ltd. is hiring Customer Service Support executives for Airtel Payment Bank. This is a stable and rewarding role with a competitive salary package.Key Responsibilities:- Provide customer service support to Airtel Payment Bank customers- Respond to customer queries and resolve issues- Maintain a positive attitude and willingness to learnEligibility Criteria:- Minimum qualification: 12th Pass- Good in English and able to translate to Hindi correctly- Comfortable with shift timings (9AM to 6PM, 6 days a week with 1 rotational holiday)Salary Details:- Salary will be discussed during the interview roundHow to Apply:If you're interested and meet the above criteria, reply to this message to confirm your interview slot. Contact HR Vanshika Saxena at 9667078390.
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Hiring Freshers || Telecalling Executive

Sanskar Shipping Services Pvt. Ltd

  • Fresher
  • 2.3 Lac/Yr
  • Female
  • Noida Sector 65
Outbound Calling Telecommunication Call Center BPO Call Center Telesales Convincing Power BPO Sales Basic Computers Voice Process Customer Focus Tele Marketing
A telecaller's job involves making and handling phone calls to generate leads, promote products/services, and provide customer service.Key Responsibilities:Outbound Calls: Make calls to potential customers, explain product/service features, benefits, and pricing to generate interest, and persuade them to make a purchase or schedule an appointment. Inbound Calls: Answer customer inquiries, address concerns and complaints, and provide assistance. Lead Generation: Identify potential leads through cold calling, marketing campaigns, or other methods. Follow-Up: Follow up with leads and existing customers to ensure satisfaction and identify upselling opportunities. Customer Service: Provide accurate information, resolve issues, and ensure customer satisfaction. Documentation: Maintain accurate records of customer interactions in the database. Relationship Building: Develop and maintain positive relationships with clients.
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  • 0 - 2 yrs
  • 2.3 Lac/Yr
  • Noida
Call Center
We are looking for enthusiastic and customer-oriented individuals to join our team as Customer Support Executives. In this role, you will be the first point of contact for our customers, assisting them with their queries, concerns, and service requests to ensure a seamless customer experience.Key Responsibilities: Handle inbound and outbound customer calls, emails, and chats professionally Resolve customer queries efficiently and effectively Maintain a positive, empathetic, and professional attitude toward customers at all times Identify and escalate issues to the appropriate departments if necessary Keep records of customer interactions, transactions, and feedback Follow communication procedures, guidelines, and policies Meet personal/team qualitative and quantitative targetsRequired Skills & Qualifications: Excellent verbal and written communication skills in English Strong problem-solving skills and the ability to handle challenging situations Ability to work in a fast-paced environment Basic computer knowledge and typing speed Minimum Qualification: [Graduate/Undergraduate - as per requirement] Experience: [Fresher/Experienced - as per requirement]Perks & Benefits: Competitive salary package Paid training provided Opportunities for career growth and development Positive and supportive work environment Performance-based incentives
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  • 0 - 5 yrs
  • 2.0 Lac/Yr
  • Noida Sector 63
Sales Process BPO Sales Call Center
H 89 h block Noida sector 63 nearest metro station noida electronic city
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  • 0 - 1 yrs
  • 2.0 Lac/Yr
  • Noida Sector 16
Customer Relationship Customer Care Outbound Calling Customer Support Customer Service Customer Management Call Center
Immediate Hiring: Customer Care ExecutiveLocation: Express Corporate Park, Corporate Office, Film City, Sector 16A, Noida, Uttar PradeshSalary: 12,000 15,000 per monthShift: 9:00 AM to 6:00 PMExperience: Minimum 1 year in BPO/Call Center/Helpdesk Support ServiceEducation: Graduate or equivalentLanguages: Intermediate to advanced proficiency in English and HindiTyping Skills: Basic typing proficiency in both Hindi and EnglishJob Description:We are seeking dedicated and articulate Customer Care Executives to join our team. The ideal candidates will possess strong communication skills and a customer-centric approach to handle inquiries effectively.
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