Freshers For Customer Care Executive - Kolkata

Pay: ‚¹9, - ‚¹18, per month

Job description:

Job Title: International Telecalling Agent €“ UK Voice Process

Location: Kasba, Kolkata

Job Type: Full-Time

Process: UK Voice Process (International Calling)

Experience: Freshers & Experienced €“ Both Welcome

Company Overview:

We are a growing organization specializing in international customer support and telecalling services. Our focus is on delivering top-notch customer service to our UK-based clients. We are now expanding our team in Kasba, Kolkata, and looking for enthusiastic individuals ready to grow with us.

Job Description:

We are hiring International Telecalling Agents for our UK Voice Process. This is a full-time, office-based role where you'll be engaging with UK customers over the phone €” answering queries, offering support, and ensuring customer satisfaction.

Key Responsibilities:

- Handle outbound and inbound calls to/from UK customers.

- Clearly communicate product or service details.

- Resolve customer queries in a professional and timely manner.

- Maintain call records and update customer information accurately.

- Meet daily/weekly targets and call quality standards.

- Stay updated on process knowledge and training materials.

Who Can Apply?

- Excellent spoken English is a must.

- Freshers with good communication skills are encouraged to apply.

- Experience in international BPO or telecalling will be a plus.

- Comfortable working in UK shifts (Afternoon to Night).

- Basic computer knowledge and typing skills required.

Perks & Benefits:

- Attractive Salary + Incentives.

- Fixed Shifts (UK Timing).

- Friendly and supportive work environment.

- On-the-job training and growth opportunities.

- Weekends Off (Depending on the process).

- Convenient office location in Kasba, Kolkata.

How to Apply:

Interested candidates can share their resume at or contact us directly at to schedule an interview.

Job Types: Full-time, Permanent, Fresher

Benefits:

Health insurance

Provident Fund

Work Location: In person

• Experience

  0 - 6 Years

• No. of Openings

  50

• Education

  10th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Face Interview Location

  6/18 Acropolis Office. 1858/1 Rajdanga Main Road, Kolkata 700107