We are looking for a dedicated Tele Caller to join our team in Kolkata. This full-time position is perfect for freshers and requires a passion for communication and strong interpersonal skills.
Key Responsibilities:
1. **Making Calls**: You will reach out to potential customers via telephone to present our products and services. Building rapport with clients over the phone is important.
2. **Customer Engagement**: Engaging with customers effectively to understand their needs and answer any questions they may have. Your ability to listen and respond will help in generating interest.
3. **Data Entry**: You will maintain accurate records of calls made and outcomes achieved. Documentation is crucial for tracking progress and follow-ups.
4. **Feedback Collection**: Gathering feedback from customers to improve service quality. Your input will contribute to refining our offerings.
5. **Team Collaboration**: Working closely with team members to share insights and strategies that can enhance our outreach efforts. Collaboration is key to our success.
Required Skills and Expectations:
Candidates should have completed at least their 12th grade and possess excellent verbal communication skills. A confident and friendly demeanor will help in building positive customer relationships. Basic computer knowledge is necessary for data entry tasks, while a proactive attitude in problem-solving will be highly valued. We are looking for a female candidate who is eager to learn and grow in a supportive work environment.