Hiring Freshers || Customer Care Executive

Job Description

We are looking for a Customer Care Executive to join our team in Whitefield. This role is suitable for candidates with 0 to 3 years of experience, and a minimum of 12th-grade education is required.

**Key Responsibilities:**

- **Respond to Customer Queries:** Address customer questions and concerns via phone, email, or chat, ensuring they receive accurate and helpful information.

- **Provide Product Information:** Assist customers by explaining product features, benefits, and usage to facilitate informed purchasing decisions.

- **Resolve Issues:** Tackle customer complaints and problems effectively, using the appropriate channels to meet their needs and enhance customer satisfaction.

- **Maintain Records:** Document customer interactions and feedback accurately in our database to help improve service quality and streamline processes.

- **Follow Up with Customers:** Reach out to customers post-service to ensure their issues have been resolved and they are satisfied with the assistance received.

**Required Skills and Expectations:**

- **Communication Skills:** Strong verbal and written communication skills are essential for clearly conveying information and understanding customer needs.

- **Problem-solving Abilities:** Candidates should be able to think quickly and offer practical solutions to customer issues.

- **Basic Computer Skills:** Familiarity with computer use, including typing and navigating software, is necessary for managing customer interactions efficiently.

- **Team Player:** A collaborative mindset is important for working seamlessly with colleagues and contributing to a positive work environment.

- **Positive Attitude:** A friendly and positive demeanor is needed to create a welcoming experience for customers.
  • Experience

    0 - 3 Years

  • No. of Openings

    300

  • Education

    12th Pass

  • Role

    Customer Care Executive

  • Industry Type

    Call Centre / BPO / ITES / LPO

  • Gender

    [ Male / Female ]

  • Age Limit

    18 - 30 Yrs.

  • Job Country

    India

  • Type of Job

    Full Time

  • Work Location Type

    Work from Office

  • Walk-in interview location

    Whitefield, Bangalore

  • Walk-in Date

    03/08/2026 - 31/08/2026

  • Walk-in Time

    11:00 AM - 12:00 PM

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