Hiring Freshers || Customer Care Executive

We are looking for a Customer Care Executive to join our team in Whitefield. This role is suitable for candidates with 0 to 3 years of experience, and a minimum of 12th-grade education is required.

Key Responsibilities:

- Respond to Customer Queries: Address customer questions and concerns via phone, email, or chat, ensuring they receive accurate and helpful information.

- Provide Product Information: Assist customers by explaining product features, benefits, and usage to facilitate informed purchasing decisions.

- Resolve Issues: Tackle customer complaints and problems effectively, using the appropriate channels to meet their needs and enhance customer satisfaction.

- Maintain Records: Document customer interactions and feedback accurately in our database to help improve service quality and streamline processes.

- Follow Up with Customers: Reach out to customers post-service to ensure their issues have been resolved and they are satisfied with the assistance received.

Required Skills and Expectations:

- Communication Skills: Strong verbal and written communication skills are essential for clearly conveying information and understanding customer needs.

- Problem-solving Abilities: Candidates should be able to think quickly and offer practical solutions to customer issues.

- Basic Computer Skills: Familiarity with computer use, including typing and navigating software, is necessary for managing customer interactions efficiently.

- Team Player: A collaborative mindset is important for working seamlessly with colleagues and contributing to a positive work environment.

- Positive Attitude: A friendly and positive demeanor is needed to create a welcoming experience for customers.

• Experience

  0 - 3 Years

• No. of Openings

  300

• Education

  12th Pass

• Role

  Customer Care Executive

• Industry Type

  Call Centre / BPO / ITES / LPO

• Gender

  [ Male / Female ]

• Age Limit

  18 - 30 Yrs.

• Job Country

  India

• Type of Job

  Full Time

• Work Location Type

  Work from Office

• Walk-in interview location

  Whitefield, Bangalore

• Walk-in Date

  03/08/2026 - 31/08/2026

• Walk-in Time

  11:00 AM - 12:00 PM