We are looking for a motivated and skilled Telesales Executive to join our team based in MG Road. In this role, you will be responsible for promoting our products and services over the phone, managing customer relationships, and achieving sales targets.
**Key Responsibilities:**
- **Conduct Outbound Calls:** Make calls to potential customers to introduce our products and services, aiming to generate interest and sales.
- **Understand Customer Needs:** Listen to customers’ requirements and concerns, using this information to tailor your sales approach and offer suitable solutions.
- **Maintain Customer Records:** Keep accurate records of interactions with customers, ensuring that all information is entered into the system for future reference.
- **Follow Up on Leads:** Contact leads generated from marketing activities or previous calls to convert them into sales and ensure customer satisfaction.
- **Meet Sales Targets:** Work towards achieving individual and team sales targets consistently, contributing to the overall success of the company.
- **Provide Feedback:** Share insights and feedback on customer reactions and market trends with the team to help improve products and sales strategies.
**Required Skills and Expectations:**
Candidates should have a minimum of 1-2 years of experience in telesales or a related field. A minimum education of 12th grade is required. Strong communication skills are essential, as you will be interacting with customers daily. You should be persuasive, self-motivated, and possess good listening skills. A friendly demeanor and the ability to handle rejections gracefully are important. Familiarity with CRM software and basic computer skills will be advantageous.