Voice Process Executive Graduate Jobs in Ahmedabad

(-/) Experience: 03 Years (Freshers Welcome) Location: AhmedabadQualification: Undergraduate & Graduate (Both Eligible) : Virtual Onsiteinterested candidate can share cv to rshwetagupta011@gmai.lcom

Handle inbound and outbound international calls with clarity, accuracy, and professionalism.Ensure high levels of customer satisfaction by resolving concerns effectively. Maintain call logs and update customer records as per defined processes. Adhere to quality, compliance, and performance benchmarks. Collaborate with team leaders to enhance service delivery.

URGENT HIRING: TELECALLER REQUIREDWe are looking for motivated and dedicated Telecallers to join our team immediately! Location: Shyamal, Ahmedabad Position: Telecalling Executive Qualification: Graduate (Completed) Salary: 10,000 15,000 Joining: Immediate Contact Details: HR Mukhtiyar9898809317

Make Outbound Calls to Potential Customers and handle inquires . Generate Leads And Follow Up with Prospects. Maintain Accurate Records Of calls And Customers Interactions. Provide Product/ Service Information And Assist Customers Effectively. Meet And exceed Daily / Weekly Call and Conversion Targets .

- Make outbound calls to potential customers: The telesales executive will be responsible for calling potential customers to introduce products or services, generate leads, and make sales pitches.- Handle inbound calls from customers: The executive will also need to handle incoming calls from customers, assist them with inquiries, provide information, and take orders.- Achieve sales targets: The telesales executive is expected to meet or exceed sales targets set by the company by effectively pitching products or services to customers and closing sales.- Maintain customer relationship management (CRM) system: It is important for the executive to update and maintain the CRM system with accurate information about customer interactions, purchases, and feedback.- Communicate effectively in English: Strong communication skills in English are essential for this role to effectively communicate with customers, understand their needs, and pitch products or services.- Basic computer skills: The telesales executive should have basic computer skills to input data into the CRM system, send emails, and navigate sales software.- Work from office: This is a full-time position where the executive will be required to work from the office in Ahemedabad, Gujarat.- Education and experience: The ideal candidate should have a Bachelor's degree in any field such as B.A, B.B.A, or B.Com, and 1-2 years of experience in telesales, telecalling, or a similar role.

Job description:Job Title: Telecalling Sales ExecutiveLocation: Navrangpura, Ahmedabad (Work From Office Only)Experience: Minimum 1 Year of experienceCompany: Trakky Online Salon Service Booking PlatformAbout Trakky:Trakky is a fast-growing beauty-tech startup revolutionizing how customers discover and book salon services online. Were on a mission to simplify and digitalize the salon appointment experience across India.Role Overview:We are seeking a motivated Telecalling Sales Executive to connect with potential salon partners and assist in onboarding them to the Trakky platform. This is an in-office role for candidates who are persuasive, organized, and comfortable communicating over the phone.Key Responsibilities:Call potential salon leads to explain Trakkys services and benefitsConvert warm leads into partner salons through effective pitching and follow-upsMaintain records of calls, follow-ups, and conversions in the CRM systemAssist with onboarding and collecting required partner documents or informationAchieve daily/weekly targets for calls and successful onboardingProvide basic post-onboarding support or coordination to salon partnersRequirements:Good communication skills in Hindi/Gujarati (English is a plus)Confident phone presence and convincing abilityPrior experience in telecalling or telesales is preferredBasic computer knowledge (Excel, Google Sheets, CRM)Ability to work independently and meet targetsFriendly, persistent, and professional attitudeWork Details:Work Mode: Work From OfficeLocation: Navrangpura, AhmedabadWorking Days: Monday to SaturdayTimings: 11:00 AM 8:00 PM(varies as per Businessrequirement)

Understand OMSGuru platform and its functioning thoroughly Support our existing clients via Chat, Phone, Email & Tickets. Help onboard new clients onto our system Respond promptly and professionally to customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Explain simply and clearly in response to customer questions and check for customer understanding and acceptance Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits Assist clients by demonstrating the use of goods and programs and answering any questions they may have. Establish and maintain good rapport with customers by using positive language and anticipating their needs.

Urgent requirement in these posts.Male and female both applyCompany name :- Thetenders.com ( Abc infotech )1: Telesales executiveSalary : 11k to 20k (depends on interview)+ Incentives2: Customer care executiveSalary : 11k to 16k (depends on interview)Qualification : GraduationOffice time :- 10 Am to 6:30 Pm

Key Responsibilities:Make outbound calls to potential customers and introduce the companys products or services.Understand customer needs and provide relevant information and solutions.Achieve daily, weekly, and monthly sales targets.Maintain accurate records of calls, customer details, and sales progress.Handle customer inquiries and resolve issues to ensure satisfaction.Follow up with leads to close sales and build long-term relationships.Collaborate with the sales team to meet overall business objectives.Skills Required:Excellent communication and persuasive skills.Ability to handle rejections positively and stay motivated.Basic computer skills and familiarity with CRM systems.Strong problem-solving abilities and a customer-focused approach.Fluent in [specify languages, e.g., Hindi, English, or regional languages].Qualifications:Minimum qualification: 12th pass; graduates preferred.Previous tele sales or customer service experience is an advantage.Why Join Us?Competitive salary and performance-based incentives.Training and growth opportunities.Supportive and friendly work environment.

Outbound Calling: Initiate outbound calls to international customers with the aim of promoting products/services,addressing inquiries, and resolving issues. Communicate with customers via phone, email and chatWork with internal departments to meet customer's needs and Data entry in various platformsMarket Research: Do the survey and research and connect international client through Email and LinkedIn.Customer Engagement: Engage with customers in a professional and courteous manner, actively listening to theirneeds, and providing relevant information.Performance Metrics: Meet and exceed established performance metrics, including call quality, productivity, andcustomer satisfaction targets.Location:AhmedabadBenefits: Competitive salary Paid holidays Incentives Job Type: Full-Time

Roles & Responsibilities:- Handle inbound and outbound calls related to loans and subsidies Address customer inquiries regarding loan products, application processes, status updates Guide customers through the application process, including filling out forms and explaining required documentation. Assist customers in understanding eligibility criteria, interest rates, and loan terms. Escalate complex issues to higher authorities or specialized departments when necessary. Accurately input customer information into the CRM system Maintain detailed records of customer interactions, comments, and complaints. Provide clear, concise, and accurate information to customers. Keep customers informed about the status of their applications and any required actions Gather customer feedback on products and services Report common issues and suggestions to improve service quality Work closely with other departments Participate in team meetings and training sessions to stay updated on product knowledge and customer service techniques Utilize call center software, customer relationship management (CRM) systems, and other relevant tools effectively Meet individual and team performance targets, including call handling time, customer satisfaction scores, and resolution rates Continuously improve service quality through feedback and training.

Graduate/MBA/BBA Freshers - Researcher (Voice Process) Researcher will be primarily responsible for conducting the telephonic Surveys/Interviews thru cold calling and collecting the data, manually and leveraging the automation tools. The candidate should have strong written and verbal communication skills in English, Persistence, self-motivation, versatility, critical thinking, problem-solving, communication skills, a sense of humour and an authentic demeanour are assets. Define the lead qualification rules and refine those based on the client feedback. Excellent web research acumen and interest. Adequate knowledge of data collection methods (polls, focus groups, surveys etc) PC proficiency + strong skills in MS Office Suite (Outlook, Word, PPT, Excel) is essential. Understand and leverage the sources of information. Understand the tools to research the data and also capture the data. Own and Drive continuous improvement within the process through Quality initiatives. Collecting and analysing equity fundamentals data for Global market and taking ownership in data quality controls to ensure consistent and high quality data are manufactured in order to meet product requirements. Need to work with considerable latitude under the direction of the Ops Head / Ops Manager and in sync with the vision of the company.SalaryCompetitive Salary. Commensurate with experience. This position will be follow the following 1 month training and learning program around Research Methods and Research Model. Following this the candidate will be on Probation period of 6 months and will not be liable for any offer benefits or vacation pay. CTC Salary 2.5 Lakhs to 3.5 Lakhs annuallyShift Timing Candidate must be flexible to work across shifts such as Australian (early morning), European (Afternoon) and American (Evening). Generally the working hours for the above shifts could be -

Candidate will be responsible to all administrative work of office & Seminars. Candidate will be responsible to all CRM Data entry, Visitor management and etc. Candidate will be responsible for Social Media Handling Candidate should be comfortable to travel to different cities Candidate should have strong communication skills. Candidate should be presentable. Candidate should be proficient in Hindi, Gujarati and English as well. Candidate should have convincing power. Candidate should be able to retain existing client through proper communication. Candidate will be responsible for taking follow ups from students and parents Candidate should be willing to do multi-tasking. Candidate should be proficient in MS Office. Candidate will be responsible to generate new clients and approach for products & services of company.

Make outbound calls to potential clients interested in immigration and visa services. Provide information about immigration procedures, visa requirements, and related services. Understand clients' needs and requirementsRequired Candidate profileFollow up with clients via phone calls and emails to maintain communication and provide updates.Schedule appointments for clients to meet with immigration consultants.

The Position is for a Diamond Company in the USA. The employee shall be calling to quality B2B leads and will discuss the Diamond business with prospective customers of a USA-based Diamond company. Excellent communication is a must. A very attractive salary is proposed to the candidate having USA experience and a tremendous convincing power for B2B processes. The Work will be challenging and shall, therefore, generate a very very lucrative remuneration for aggressive candidates. Its a office based job position and we don't accept remotely working candidates.Responsibilities and DutiesHe/She will be dialing to Diamond businesses across the USA (B2B)An excellent communication skill is a must to handle USA B2B business callingHe / She will be interacting with the decision-maker of prospective customers directly.An aggressive sales approach is a mustShift shall be USA shiftAn experience for USA B2B calling is an added advantageLead Generation Specialists are preferred who had previous experience dealing with the USA, Canada, or EuropeKey SkillsLead Generation, B2B Sales ExperienceRequired Experience and QualificationsAt least 1-year Experience in working with USA projects is a mustExperience has to be in the Sales fieldExperience in B2B cold calling is preferredBenefitsThe person selected once performs very well, shall raise to the position of Team Leader very quickly and shall fetch unbelievable remuneration in the short term. What is needed.... an aggressive marketing approach and strong convincing and communication skills as he will be working for a USA-based Diamond company. Aggressive sales commission is paid.Job Types: Full-time, CommissionSalary: 35,000.00 - 45,000.00 per month + very attractive Incentives on salesJob Types: Full-time, PermanentSalary: 35,000.00 - 45,000.00 per monthBenefits:Internet reimbursementSchedule:Night shiftSupplemental pay types:Commission payPerformance bonusExperience:International BDE

The Position is for a Diamond Company in the USA. The employee shall be calling to quality B2B leads and will discuss the Diamond business with prospective customers of a USA-based Diamond company. Excellent communication is a must. A very attractive salary is proposed to the candidate having USA experience and a tremendous convincing power for B2B processes. The Work will be challenging and shall, therefore, generate a very very lucrative remuneration for aggressive candidates. Its a office based job position and we don't accept remotely working candidates.Responsibilities and DutiesHe/She will be dialing to Diamond businesses across the USA (B2B)An excellent communication skill is a must to handle USA B2B business callingHe / She will be interacting with the decision-maker of prospective customers directly.An aggressive sales approach is a mustShift shall be USA shiftAn experience for USA B2B calling is an added advantageLead Generation Specialists are preferred who had previous experience dealing with the USA, Canada, or EuropeKey SkillsLead Generation, B2B Sales ExperienceRequired Experience and QualificationsAt least 1-year Experience in working with USA projects is a mustExperience has to be in the Sales fieldExperience in B2B cold calling is preferredBenefitsThe person selected once performs very well, shall raise to the position of Team Leader very quickly and shall fetch unbelievable remuneration in the short term. What is needed.... an aggressive marketing approach and strong convincing and communication skills as he will be working for a USA-based Diamond company. Aggressive sales commission is paid.Job Types: Full-time, CommissionSalary: 35,000.00 - 55,000.00 per month + very attractive Incentives on salesJob Types: Full-time, PermanentSalary: 35,000.00 - 45,000.00 per monthBenefits:Internet reimbursementSchedule:Night shiftSupplemental pay types:Commission payPerformance bonusExperience:International BD:1 yr

US Associate Role Overview:We are looking the candidate with excellent communication skills and good computer literacy.Job Responsibilities:1. Outbound calls to insurances for claim status and eligibility verification2. Calling the insurance carriers based on the appointment received by the clients3. Calling insurance companies to get the status of the unpaid claims4. Willing to work in any process pertaining to voice based on the requirement5. Maintain the individual daily logs6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs7. Work cohesively in a team setting, Assist team members to achieve shared goals8. Communication / Issue escalation to seniors if there is any in a timely mannerSkills Required: Candidate should be with strong logical capabilities, analytical and problem-solving skills Good knowledge of MS Office and familiarity with relevant computer applications Excellent communication skills Convincing skills Attention to Detail Deadline-Oriented Confidentiality Time Management Data Entry Management Accuracy Initiative and TeamworkExperience Range: Fresher or Experienced with International Voice processOur EVP (Employee Value proposition) 5 Days working 30 Earned Leaves during calendar Year Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership) Performance bonus & Loyalty Bonus Benefits Standard Salary as per market norms Equal career opportunities, No discrimination Magnificent & Dynamic Culture Festival celebrations & fun events

Job Title: Telemarketing ExecutiveLocation: Chandigarh, Ahmedabad, Mumbai, ChennaiQualification: Min. 12th PassSkills Required: Ability to convincingly communicate with customers Industry knowledge Tech-savvyShifts: Fixed shifts from 10:00 am to 7:00 pm (Monday to Saturday)Job Role: Coordinate with business owners and customers of JustDial over the phone Schedule appointments daily Tech-savvy with a passion for sales Proficient in Presentation, Negotiation, and Selling skills Confidence and proficiency in objection handling Excellent grooming with knowledge of business etiquetteCTC : Up to 2.52 Lakh Per AnnumKey Responsibilities: Engage with business owners and customers through effective telecommunication. Generate and schedule daily appointments. Demonstrate a strong passion for sales, leveraging industry knowledge. Exhibit proficiency in presentation, negotiation, and selling skills. Handle objections confidently and provide effective solutions. Maintain excellent grooming standards and adhere to business etiquette.

Job Description:Manage Inbound and outbound chats in a timely manner.Identifying customers' needs, clarifying information, researching every issue, and providing solutions and/or alternatives.Manage end-to-end customer response and the complaint processObtain and evaluate all relevant information to handle product and service inquiriesMaintain customer databasesProvide feedback on the efficiency of the customer service processPlaces orders for customers by updating all the information accurately.Maintain excellent quality on all chats handled.Perform all assigned tasks in an accurate manner.Work with minimum supervision.Requirements :Graduate from any streamExcellent spoken & written communication skillsStrong communication skills along with active listening.MS-Office (specifically MS-word); Good keyboarding typing skillsCustomer focusAbility to multi-task, set priorities, and manage time effectivelyAbility to understand accents from diverse geographiesAbility to stay calm under pressureRequired Qualification: MBA, MCA, BCA, B.TecRequired Experience: 1 to 4 yearsCTC: As per industry standardsShift : (Rotational shift)Location: Ahmedabad

Process Specifics24*7 environmentMinimum qualification 10+2 or 10+3 and no pursuing candidatesNo leaves for the first 3 months of joiningFreshers are eligibleWork From OfficeVoice ProcessLanguages Required: Hindi & Basic English (should be able to comprehend)6 days working, rotational shifts and 1 weekly off (rotational)Immediate joinersHiring Type: Contract Hiring (3months) / PermanentWe need 100 by Aug23Interview Mode: Face to FaceClient: E-commerceLocation: AhmedabadHiring Filters:Recruiter ScreeningOperationsTyping (25wpm-Gross Speed/85% accuracy)4 Online AssessmentsSALARY STRUCTURE (only 1 salary slab-that of fresher)QueueFresherOffered TCTCInhand SalaryHindi+ Basic EnglishFresher18000012.5k