US Associate- Voice Process

Techno Wise

US Associate

Role Overview:

We are looking the candidate with excellent communication skills and good computer literacy.

Job Responsibilities:

1. Outbound calls to insurances for claim status and eligibility verification

2. Calling the insurance carriers based on the appointment received by the clients

3. Calling insurance companies to get the status of the unpaid claims

4. Willing to work in any process pertaining to voice based on the requirement

5. Maintain the individual daily logs

6. Performs assigned tasks/ completes targets with speed and accuracy as per client SLAs

7. Work cohesively in a team setting, Assist team members to achieve shared goals

8. Communication / Issue escalation to seniors if there is any in a timely manner

Skills Required:

Candidate should be with strong logical capabilities, analytical and problem-solving skills

Good knowledge of MS Office and familiarity with relevant computer applications

Excellent communication skills

Convincing skills

Attention to Detail

Deadline-Oriented

Confidentiality

Time Management

Data Entry Management

Accuracy

Initiative and Teamwork

Experience Range: Fresher or Experienced with International Voice process

Our EVP (Employee Value proposition)

5 Days working

30 Earned Leaves during calendar Year

Career progression and continuous Learning & Development (Technical, Soft skills, Communication, Leadership)

Performance bonus & Loyalty Bonus Benefits

Standard Salary as per market norms

Equal career opportunities, No discrimination

Magnificent & Dynamic Culture

Festival celebrations & fun events

Experience : 0 - 6 Years

No. of Openings : 150

Education : Higher Secondary, Secondary School, Vocational Course, Diploma, Advanced/Higher Diploma, Professional Degree, Any Bachelor Degree, B.A, B.B.A, B.Com

Role : Voice Process Executive

Industry Type : Call Centre / BPO / KPO / ITES / LPO

Gender : [ Male / Female ]

Job Country : India