Voice Process Executive Graduate Experience Jobs in Pune

Education: Graduate in any discipline OR 12th Std from English mediumWork location: Pimpri, PuneIndustry: IT Software Products / SaaSExperience: 1-3 YearsKey ResponsibilitiesGenerate B2B leads through LinkedIn, social media, bulk email, Whats-App campaigns and corporate tele-calling.Identify and connect with corporate decision-makers and potential customers.Qualify and nurture leads by verifying customer/company information and requirements.Understand customer needs and identify bottlenecks, challenges and inefficiencies in traditional working processes.Explain relevant software solutions and communicate their business benefits and value.Arrange and coordinate software/product demos with prospective customers.Conduct timely customer follow-ups through calls, email and Whats-App.Prepare/share quotations and proposals and coordinate order processing.Maintain accurate CRM records, lead status and sales reports.Build strong customer relationships and generate references/referrals.Achieve assigned lead generation, demo, conversion and sales targets.Required SkillsExcellent English communication and interpersonal skills.Strong convincing, negotiation and sales conversion ability.Good knowledge of LinkedIn, email and Whats-App lead generation.Strong follow-up and customer relationship management skills.Target-oriented, confident, proactive and self-motivated.Experience in B2B / IT Software / SaaS sales will be preferred.Compensation: Salary + Performance-Based Sales Incentives

Designation - Sr. Technical Process ExecutiveMin 1 Yr Exp Into Technical Support International VoiceMust Have - Service Desk VoiceAny GraduateCTC - Up to 5.5 LPA + Allowances and IncentivesWork From Office24*7 US Rotational Night Shift Both Way Cab (Whithin 25 KM)5 Days Working 2 Days Rotational OffAbsconded Cases Not ConsiderableNotice - Immediate Joiners

Dear Expert,We are excited to inform you about an excellent career opportunity with a leading BPO MNC in Pune for the role of International Customer Support Executive.Job Highlights: Profile: International Voice/Non-Voice Process Salary: Up to 4.50 LPA + Attractive Incentives Working Days: 5 Days a Week Cab Facility: Available Preference: Experienced Candidates in BPO/Customer SupportIf you have strong communication skills and are looking to grow your career with a reputed multinational company, this is the perfect opportunity for you. Apply Now for Walkin Interview! For more details, call or whatsapp at 8860-720-162 790-5454-097

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools.

Operations Support Role - We have a vacancy for the role. We are searching for a candidate who has professional English communication skills with at least 1 year of relevant work experience in a Voice Process role.Job Description - The operations support team is responsible for providing voice supportto each practice's front office staff, communicating with patientsand Insurance companies to resolve issues & follow up on pendingmatters. Frequently interact with the senior leadership team in the U.S.Requirements and skillsStrong English verbal communication skills along with active listeningSoft-spoken personality Attention to detail & coordination skillsAbility to multi-task, set priorities, and manage time effectivelyPrevious experience in a Voice process/BPO roleMeet personal targets and work towards meeting team targets.Roles available- Associate/ Senior AssociateShift Timings - Monday to Friday 8:00 PM - 5:00 AMSalary Range - 3.5L to 4.5L ( including everything)No cab facility.

Establishes recruiting requirements by studying organization plans and objectives; meeting with managers to discuss needs. Builds applicant sources by researching and contacting community services, colleges, employment agencies, recruiters, media, and internet sites; providing organization information, opportunities, and benefits; making presentations; maintaining rapport. Determines applicant requirements by studying job description and job qualifications. Attracts applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites. Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements. Arranges management interviews by coordinating schedules; arranges travel, lodging, and meals; escorting applicant to interviews; arranging community tours. Evaluates applicants by discussing job requirements and applicant qualifications with managers; interviewing applicants on consistent set of qualifications. Manages new employee relocation by determining new employee requirements; negotiating with movers; arranging temporary housing; providing community introductions. Manages intern program by conducting orientations; scheduling rotations and assignments; monitoring intern job contributions; coaching interns; advising managers on training and coaching. Avoids legal challenges by understanding current legislation; enforcing regulations with managers; recommending new procedures; conducting training. Accomplishes human resources and organization mission by completing related results as needed.

Excellent communication skills to attend/resolve client issues on calls/chat/mail.Communication scale - CEFR ::C1, C2Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed.Analytical problem solvers who will understand issues and to resolve customer issuesProblem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficientlyBeing proactive and show the utmost respect for customers timeGood time management, ensuring all contacts with customers add value

Minimum 1 year experience in International Outbound Calling (Sales).Good english communicationContract based work profileNight shiftSaturdays and Sundays fixed off.Work from Office.

Hiring for leading MNC!1!Interested can share resume Excellent communication skills to attend/resolve client issues on calls/chat/mail. Communication scale - CEFR ::C1, C2(Mandatory) Open to work in 24*7 Shifts, voice process, rotational weekly off, work from office environment and candidate should have completed double vaccination completed. Analytical problem solvers who will understand issues and to resolve customer issues Problem solving skills and quick thinking to own & resolve customers issues independently, thoroughly & efficiently Being proactive and show the utmost respect for customers time Good time management, ensuring all contacts with customers add value

Communicate promptly and professionally with customers through all channels of communication.Provide excellent expert advice on all our products and services.Ensure high customer satisfaction.Fix any issues regarding delivery to or returns from our customers.Provide feedback to product development and quality management on products and services.Work closely with other departments to ensure increased efficiency in handling B2C customers and increase usage of our digital tools.