Domestic Voice Process Fresher Jobs in Delhi NCR

We are seeking a motivated BPO Telecaller to join our team in Nirman Vihar, Delhi. This role involves generating leads for credit card services through effective communication. The successful candidate will work from the office, making this a full-time position and ideal for those beginning their career in customer service.Key responsibilities include making calls to potential customers and providing them with information about credit card services. The role will involve using a smartphone for Hindi speaking interactions with clients. Candidates will not face salary deductions, but will have the opportunity to earn incentives based on their performance, although there are no specific targets.Required skills for this position include clear communication in Hindi, basic computer knowledge, and the ability to effectively engage with customers. Candidates should be enthusiastic and driven, with a willingness to learn and grow within the BPO sector. A 12th-grade education is mandatory for applicants, and prior experience in a similar role is not necessary, making this an excellent opportunity for freshers.We aim to create a supportive environment for our employees, promoting career growth. This role offers a stable work schedule and encourages team-oriented working practices. Interested candidates must be ready for a dynamic work atmosphere where they can contribute to our goal of exceptional customer service.

We are looking for a dedicated Telecaller to join our team in Cyber City, Gurgaon. This role is ideal for freshers who have completed their 12th grade and are eager to start a career in customer interaction.nnKey Responsibilities:nn1. Customer Engagement: You will be responsible for reaching out to potential customers, introducing our products or services, and addressing their queries to foster interest and build relationships.nn2. Lead Generation: Your role will involve generating leads by contacting prospective clients through phone calls and following up on leads generated from various sources.nn3. Data Management: You will maintain accurate records of customer interactions and update information in our database. Ensuring records are current helps us track progress and strategies effectively.nn4. Feedback Collection: Gathering feedback from customers about their experience and suggestions will be a part of your responsibilities, which helps improve our services and customer satisfaction.nnRequired Skills and Expectations:nnThe ideal candidate should have excellent verbal communication skills and a friendly demeanor, making customers feel valued. You must be able to listen actively and articulate information clearly. Being organized and detail-oriented is essential, as you will manage multiple interactions and maintain records accurately. A positive attitude, willingness to learn, and a team player mentality are also key to succeeding in this role.

WE ARE HIRING FOR HINDI TELECALLER FOR BANKING PROCESS VOICE PROFILE HR SHIVANI 8587914174Position: Hindi Voice ProcessCompany: Emoro ServicesLocation: NoidaJob Type: Full-time, Work from OfficeResponsibilities:Handle customer calls in Hindi.Understand customers' questions and provide suitable solutions.Explain banking/financial products or services clearly.Make outbound calls when required.Maintain customer information and call records.Meet daily/weekly calling and performance targets.Escalate difficult customer issues to the senior team.Requirements:10th/12th pass or graduate, depending on the opening.Good Hindi communication skills.Basic computer knowledge.Freshers can apply for some positions.Comfortable working in a target-based environment.

We are looking for a dedicated and motivated female Tele Caller to join our team in Janakpuri, Delhi. This is a full-time position suitable for candidates with 0 to 2 years of experience. A minimum education of 10th pass is required.The Tele Caller will focus on communicating with potential customers to promote our products and services. You will play an essential role in reaching out to customers and helping them understand our offerings.Key Responsibilities:1. Make Outbound Calls: You will make calls to potential clients, introducing our products and services, and engaging them in conversation.2. Follow-up on Leads: After the initial call, you will follow up on leads to answer questions, provide information, and encourage purchases.3. Maintain Customer Records: You will keep accurate records of customer interactions, updating databases with relevant information to help our sales team.4. Achieve Targets: You will work towards meeting daily and monthly call and sales targets to contribute to the team's overall success.5. Provide Feedback: Share customer insights and feedback with the team to improve our services and communication strategies.Required Skills and Expectations:Candidates should possess strong communication skills, a positive attitude, and the ability to engage effectively with customers. You should be detail-oriented, organized, and able to handle multiple tasks efficiently. Previous experience in a similar role is a bonus but not mandatory, as we will provide training. A willingness to learn and grow in a dynamic environment is essential.

We are looking for a dedicated Tele Caller to join our team in Delhi. This role is ideal for individuals with a passion for communication and a desire to grow in the sales environment. As a Tele Caller, you will play a key role in connecting with customers and providing them with information about our products and services.Key Responsibilities:- Making Outbound Calls: You will make calls to potential customers to share information about our offerings and generate interest.- Customer Engagement: Engage with customers by answering their inquiries and addressing any concerns they may have, ensuring a positive interaction.- Lead Generation: Identify potential leads and gather relevant information during calls to help the sales team follow up.- Maintaining Records: Keep accurate records of customer interactions in our database, updating information as necessary to reflect the current status.- Feedback Collection: Collect feedback from customers regarding their needs and experiences to help improve our services and products.Required Skills and Expectations:- Communication Skills: Strong verbal skills are essential to effectively convey information and foster good customer relations.- Team Player: Being able to collaborate with colleagues and support each other's efforts to achieve common goals is important.- Attention to Detail: Must be attentive when inputting information and listening to customers to ensure clarity and accuracy.- Motivation and Drive: A proactive attitude with a willingness to learn and adapt in a fast-paced environment is crucial.- Basic Computer Skills: Familiarity with using computers and basic software for recording and managing customer interactions is necessary. This is a full-time position requiring a commitment to work from our office. If you are eager to start your career in telemarketing, we encourage you to apply!

We are seeking a motivated and enthusiastic Tele Caller to join our team in Noida Sector 63. This role is ideal for candidates looking to begin or advance their career in customer communication.Key Responsibilities:- Making Outbound Calls: The Tele Caller will reach out to potential customers to introduce our services and products, addressing their questions and concerns effectively. - Lead Generation: You will identify and gather information about potential clients to help build a strong customer database. - Maintaining Records: It is important to accurately record call outcomes and customer interactions in our systems to track progress and maintain effective communication. - Providing Customer Support: Assist customers by offering information and resolving issues, ensuring high levels of customer satisfaction. - Following Up: You will follow up on leads and inquiries to convert them into sales, maintaining a consistent communication rhythm.Required Skills and Expectations:Candidates should possess excellent communication skills, both verbal and written, to effectively engage with customers. A strong ability to listen and understand customer needs is essential. You should be target-driven and able to work independently as well as part of a team. Proficiency in basic computer skills and familiarity with CRM software is a plus. Whether you are a fresh graduate or have some experience, a positive attitude and willingness to learn will be highly valued.

We are looking for a motivated and enthusiastic female candidate for the Customer Care Executive position. As a fresher, you will have the opportunity to develop your skills while providing excellent service to our customers. This is a full-time work-from-home job based in Delhi. Key Responsibilities:- Respond to Customer Inquiries: You will be the first point of contact for customers, addressing their questions and concerns through phone, email, or chat.- Provide Information About Products: It is essential to understand our products and services so you can provide accurate information and assist customers in making informed choices.- Resolve Customer Complaints: You will proactively listen to and resolve customer issues, ensuring their satisfaction and maintaining a positive company image.- Maintain Customer Records: Accurate and organized record-keeping is important. You will update customer information in our database to ensure seamless service.- Collaborate with Team Members: Teamwork is key in a customer care role. You will work closely with your colleagues to share insights and solutions for common customer issues.Required Skills and Expectations:- A minimum education level of 12th pass is necessary for this position.- Excellent communication skills in English, both written and verbal, are essential to clearly convey information and assist customers.- You should possess good listening skills to fully understand customer concerns and provide effective solutions.- Basic computer skills, including familiarity with email and chat software, are required for accurate communication.- A positive attitude and a willingness to learn are crucial for success in this role, as you will be representing the company to our valued customers.

Title: Telecaller Location: tagore garden Employment: full timeResponsibilitiesMake outbound calls to prospects; handle inbound queries.Pitch products/services, qualify leads, and schedule demos/appointments.Follow call scripts, compliance, and quality standards.Gather customer feedback and report trends to the team.Requirements0-2 years of telecalling or customer service experience.Strong spoken English and [local language], clear telephone etiquette.Persuasive communication, active listening, and objection handling.Target-driven, resilient, and comfortable with repetitive tasks.Willing to work [shift hours/weekends] as needed.KPIsCalls per day, connection rate, qualified leads, conversion rate.Attendance/adherence, QA score, and customer satisfaction.CompensationBase salary plus performance incentives;

We are looking for a motivated Telesales Executive to join our team in Delhi. This is a full-time position based in the office, ideal for individuals with little to no experience as well as those with up to six years of experience.Key Responsibilities:- Making Calls: You will call potential customers to pitch our products or services. This involves being persuasive and engaging to capture their interest.- Understanding Customer Needs: It is essential to listen carefully to what customers say. Understanding their needs will help you tailor your approach and promote the right solutions.- Managing Leads: You will maintain and update a record of customer interactions. Keeping accurate records helps in following up with potential clients effectively.- Close Sales: You will aim to convert leads into sales by addressing any customer queries and providing information clearly, facilitating the decision-making process.- Provide Excellent Customer Service: Assisting customers with their inquiries and ensuring a positive experience is crucial for building relationships and loyalty.Required Skills and Expectations:Strong communication skills are essential, as you will be speaking with customers daily. A friendly and persuasive telephone manner is required to build rapport and close deals effectively. Basic computer skills are necessary for managing records and data. You should be self-motivated and goal-oriented, capable of working independently as well as part of a team. Being adaptable and open to feedback will help you grow in your role and improve performance.

### Job Description (JD) - Tele callerJob Title: Tele callerLocation:C-127,Sector 2 ,NoidaEmployment Type: Full-TimeSalary : Freshers-12000-15000Job SummaryWe are looking for an enthusiastic and customer-focused Telecaller to join our team. The Tele caller will be responsible for making outbound calls, handling inbound inquiries, generating leads, explaining products/services, and maintaining positive customer relationships.Key Responsibilities* Make outbound calls to prospective and existing customers.* Handle inbound customer inquiries professionally.* Explain company products and services to customers.* Generate and qualify leads through telephonic conversations.* Follow up with customers regarding inquiries, payments, or service updates.* Maintain accurate records of customer interactions in the CRM system.* Achieve daily, weekly, and monthly calling and sales targets.* Address customer concerns and escalate issues when required.* Build and maintain strong customer relationships.Required Qualifications* High School Diploma / Bachelor's Degree (preferred).* 0-2 years of experience in tele calling, customer service, tele sales, or a similar role.* Excellent communication and interpersonal skills.* Strong convincing and negotiation abilities.* Basic computer knowledge and familiarity with CRM software.* Ability to work in a target-driven environment.Skills Required* Effective verbal communication* Customer handling skills* Active listening* Sales and persuasion skills* Time management* Problem-solving ability* MS Office and CRM proficiencySalary & Benefits* Competitive salary with performance incentives.* Training and career growth opportunities.* Paid leave and employee benefits as per company policy.

We are looking for a dedicated Telecaller to join our team in Noida Sector 63. The ideal candidate will communicate with potential customers, offering them our products and services effectively.Key Responsibilities:1. Making Calls: You will reach out to prospective clients using our database, introducing our offerings and generating interest.2. Answering Queries: Address customer questions and provide information about products or services to ensure clarity and satisfaction.3. Following Up: After initial contact, you will follow up with leads to check their interest and encourage them to make a purchasing decision.4. Maintaining Records: You will keep detailed notes of customer interactions in our system to track progress and report results.5. Achieving Targets: Work towards daily and monthly targets by engaging with a certain number of calls and successfully closing deals.Required Skills and Expectations:Candidates should have strong communication skills and the ability to engage with customers confidently. A polite and friendly demeanor is essential, as you will be interacting with diverse individuals. Basic computer skills for data entry and record-keeping are necessary. While prior experience is not mandatory, a willingness to learn and adapt quickly in a fast-paced environment is expected. You should be diligent, motivated, and able to work collaboratively with a team while focusing on individual performance.

Job SummaryWe are looking for a motivated and customer-focused Customer Service Executive to join our team. The ideal candidate will be responsible for handling customer inquiries, resolving complaints, providing product or service information, and ensuring a high level of customer satisfaction.Key ResponsibilitiesRespond to customer inquiries via phone, email, chat, or in person.Resolve customer complaints and provide appropriate solutions within established timelines.Maintain accurate records of customer interactions and transactions.Provide information about products, services, policies, and procedures.Follow up with customers to ensure issues have been resolved satisfactorily.Coordinate with internal departments to address customer concerns efficiently.Meet customer service performance targets and quality standards.Identify customer needs and recommend suitable products or services when applicable.

Shift: Rotational Shifts (24/7 Environment)Eligibility : Fresher and Experience both would worksGood Communication - B2 levelMode of interview : 1st telephonic round with HR, 2nd operation round - Virtual, 3rd round F2F.

We are looking for a dedicated Telecaller Executive, preferably female, to assist our team in engaging with potential customers and promoting our services. This entry-level role is suitable for fresh graduates seeking to build a career in customer service and sales.Key Responsibilities:1. Customer Outreach: Make outgoing calls to potential clients to introduce our services and gather feedback. You will initiate conversations, answer queries, and provide necessary information to customers.2. Lead Generation: Identify and qualify leads through effective communication and by understanding customer needs. Your ability to listen and respond promptly will help us grow our customer base.3. Data Management: Maintain accurate records of customer interactions and update relevant information in our database. Your organizational skills will be crucial in ensuring we track our follow-ups and successes.4. Team Collaboration: Work closely with the sales and marketing teams to align customer insights with our strategies. Sharing feedback you receive will help improve our services.Required Skills and Expectations:You should have excellent verbal communication skills and a friendly demeanor. Basic computer knowledge is essential, as you will be using various software tools for data management. A strong willingness to learn and a positive attitude toward customer service will be vital for success in this role. You should also be able to handle rejection gracefully and maintain professionalism at all times.

Required SkillsExcellent communication and negotiation skills.Strong convincing and presentation abilities.Ability to work under pressure and achieve targets.Good interpersonal and customer handling skills.Basic computer knowledge and MS Office skills.Self-motivated and positive attitude.

A telecaller drives sales and resolves customer queries over the phone. They reach out to prospects to pitch products, answer inbound support calls, and schedule follow-ups. Ideal candidates possess excellent verbal communication, persuasion skills, and resilience.

We are seeking a motivated Telesales Executive to join our team in Sector 16, Noida. This entry-level position is perfect for recent graduates looking to start their career in sales.As a Telesales Executive, you will be responsible for reaching out to potential customers over the phone, promoting our products and services, and assisting them with their purchases. You should be comfortable making multiple calls each day, engaging with customers, and converting leads into sales.Key Responsibilities:1. Outbound Calling: Initiate phone calls to leads and existing customers to promote our offerings and generate sales.2. Customer Engagement: Build rapport with customers to understand their needs and provide tailored solutions.3. Product Knowledge: Stay informed about our products and services to effectively communicate their benefits to customers.4. Lead Generation: Identify and qualify new leads through research and existing customer contacts.5. Sales Reporting: Maintain accurate records of calls and sales activities, providing updates to management as needed.Required Skills and Expectations:Ideal candidates should possess excellent communication skills and a friendly demeanor to engage with customers effectively. A basic understanding of sales principles is a plus, along with the ability to work well in a team. Time management and organizational skills are essential for tracking calls and follow-ups. Candidates should be self-motivated, eager to learn, and ready to take on new challenges in a fast-paced environment.

We are looking for a Tele Caller to join our team in Sector 2. This is a full-time position, and we welcome freshers who have completed at least their 10th grade education. As a Tele Caller, your primary role will be to communicate with potential customers over the phone to promote and sell our products or services.Key Responsibilities:- Make Outbound Calls: You will contact potential customers to introduce our offerings and generate interest in our products or services.- Engage with Customers: Your role will involve actively listening to customer needs and queries, providing accurate information, and addressing any concerns they may have.- Update Customer Records: It is important to maintain accurate and updated records of customer interactions in our database for future reference.- Achieve Targets: You will work towards achieving specified sales or lead generation targets by following up with prospects and encouraging them to make a purchase.- Provide Feedback: Share insights and feedback from customer conversations with the team to help improve products or services.Required Skills and Expectations:We expect candidates to have a clear and friendly speaking voice, with good communication skills to express ideas effectively. A basic understanding of sales techniques will be beneficial. You should be comfortable using computers to record customer details and follow scripts. Being a good listener, patient, and enthusiastic about helping customers are also important traits for this role. A positive attitude and willingness to learn will help you succeed as a Tele Caller.