Telesales Executive Job Vacancies in Science City

We are looking for a Telecaller for Hospital, to handle incoming and outgoing calls for our hospital. Responsibilities include answering patient inquiries, scheduling appointments, providing information about services, and maintaining call records. Good communication skills and a polite attitude are essential.

Contacting potential or existing customersSharing information about products or servicesMaking recommendationsHighlighting special offersNegotiating pricesAnswering questions about products or the companyAsking questions to understand customer requirementsDirecting prospects to the field sales team when neededBuilding and maintaining strong relationships with customers

Key Responsibilities:Cold Calling: Initiate outbound calls to potential customers or clients in Indian market with the aim of generating interest in the products or services offered.Lead Generation: Identify and qualify leads through effective questioning and information gathering during phone conversations.Product/Service Knowledge: Have a thorough understanding of the company's products or services, as well as their features and benefits, to effectively communicate and address customer inquiries.Relationship Building: Establish and maintain professional relationships with clients, demonstrating excellent interpersonal skills to build trust and credibility.Customer Support: Address customer inquiries, provide information, and assist in problem resolution, ensuring customer satisfaction.Record Keeping: Maintain accurate and up-to-date records of customer interactions and follow-up activities using customer relationship management (CRM) software.Market Research: Stay informed about industry trends, competitors, and market conditions to better tailor sales pitches and strategies.Language Proficiency: Possess strong language skills in Hindi, and English and any other required languages for effective communication with international clients.Time Management: Manage call schedules efficiently, balancing outbound calls, follow-up calls, and administrative tasks.Reporting: Provide regular reports to supervisors or management on call performance, leads generated, and conversion rates.Ability to commute/relocate:Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (Preferred)

For Customer Service Executive:Generate Appointments of High Networth Individuals(Data would be provided by company)Handle both outbound/inbound calls.Have good Grasping & Convincing power.Knowledge of Gujarati, Hindi

Role Definition: Customer Service Executive is one who is responsible for taking bookings for models and managing profiles of models to complete the projects for Agency.Responsibility Deliverable: 1. Taking Bookings for Models.2. Managing profiles of models.Task & Activities:Taking booking for Models. Receiving direct calls from client and calling to leads given by management. Understanding project and type of models required by client. Sharing relevant profiles from database over whatsapp. Coordinating and confirming project details with shortlisted models. Making sure shoots completes as discussed with model and client. Taking feedback. Maintaining the excel sheet for same about project details.Managing profiles of models. Coordinating with models whose leads are given by management to gather their basic details. Explaining models about how agency works and answering their queries. To design Comp-card from collected pictures and update comp-card with new pictures for existing models. Maintaining excel sheet and folder of models for easy operational purpose.Qualification:Must Have: A. 1 to 2 years of work experience in any, out bound tele calling job.B. Bachelor Degree.C. Communication skills, Fluency in language Hindi and English, Telephonic etiquettes, Listening skills.D. Basic Ms officePreferred: A. Negotiation skills and Questioning skills.B. Basic CoralC. Basic knowledge of how modelling agency works.Other details: Working Days - Monday to Saturday Time - 09:30 Am to 06:30 Pm Area - Science City Ahmedabad.