Telesales Executive 12th Pass Jobs in Durgapur

Client Management: Act as the main point of contact for assigned clients and handle their day-to-day needs.Relationship Building: Develop long-term, trust-based relationships with clients.Client Onboarding: Assist new clients with onboarding, documentation, and service setup.Communication: Regularly update clients on products, services, and company initiatives.Issue Resolution: Address client concerns, complaints, or service issues promptly and professionally.Coordination: Liaise with internal teams (sales, operations, finance, support) to meet client requirements.Account Growth: Identify upselling or cross-selling opportunities based on client needs.Reporting: Maintain client records, prepare reports, and track interactions in CRM systems.

1. Candidate must have strong English communication skills2. Must have a minimum of continuous 1 year of telesales experience in a BPO USA shift3. The candidate should have the ability and knowledge to strongly handle customers and clients4. Must know about selling software and related peripherals5. Ability to handle pressure and follow instructions6. Has a proactive attitude when it comes to making sales.Lucrative incentives for performing higher than the minimum target set by the Team Leader

our company requires a team leader for the BPO team to handle the employees and take care of their issues, training them and helping the employees in need. Kindly check the job responsibility for more information related to the job.Roles & Responsibilities:Monitoring and delegating tasksAssisting and managing the team with work, training, and developmentCompleting paperwork and handling complaintsControlling attritionReviewing presentations and managing daily activitiesHandling inbound and outbound call escalationsReporting to seniors about requirements and managementDesired Candidate:Excellent communication with interpersonal abilitiesProper planning and execution skillsProblem solving, teamwork, and flexibilityResponsible, confident, goal-oriented with a positive attitudeQualifications:under-graduation/ post-graduation - any specificationExperience Requirements:3-5 yearsBenefitsYearly increment: salary is important, and it attracts people as well as motivates them to work harder. Therefore, we tend to provide a yearly increment to ensure our employees with a happy working environment.Live project for web developers: we provide our employees with motivation and positive work culture, where they can work on interesting projects. Our web developers are specially provided with live projects to enhance their working skills.Skill enhancement: positive working environment helps with proper skill development since it provides the employees with freedom and opportunity. Working on several interesting and creative projects under proper guidance can help the employees sharpen their skills.Performance bonus: bonus benefits for selected fields as per performance are provided by us. We value our employees and like to motivate them with these benefits. At Jet Web Solutions we are proud of our work-friendly culture.