Key ResponsibilitiesOutbound/Inbound Calling: Make outbound calls to potential customers from a provided database or handle inbound inquiries to pitch products, services, or business offerings.Lead Generation & Qualification: Identify potential customer needs, qualify prospects, and filter high-intent leads for the field sales or business development teams.Appointment Scheduling: Coordinate and set up meetings, product demonstrations, or follow-up consultations between prospective clients and senior sales executives.CRM & Database Management: Maintain meticulous, up-to-date records of all calls, customer feedback, and follow-up schedules in the company